Hey guys,

I need some help.

I'm trying to do a package to install AdobeStd X (deployed through SCCM2012 on Win7). I have the original AcroStd packaged done through Customization WizardX with the license key.

As part of the folder, I have the following script attached to install:

AcrobatUpd1010.msp

AcrobatUpd1011.msp

AcrobatUpd1012.msp

AcrobatUpd1013.msp

Copy of Script for AdobeStdX Setup.ini :

[Startup]

RequireOS=Windows XP

RequireMSI=3.0

RequireIE=6.0.2600.0

CmdLine=/sl"1033" /spb /rs

[Product]

msi=AcroStan.msi

Languages=1033;1036

1033=English (United States)

1036=French (France)

CmdLine=TRANSFORMS="AcroStan.mst"

PATCH=AcrobatUpd1010.msp;AcrobatUpd1011.msp;AcrobatUpd1012.msp;AcrobatUpd1013.msp

[Windows XP]

PlatformID=2

MajorVersion=5

MinorVersion=1

ServicePackMajor=2

[MSI Updater]

Path=WindowsInstaller-KB893803-v2-x86.exe

However, when I run the Setup.exe the system crashs:

This patch package could not be opened. Contac the application vendor to verify that this is a valid Windows Installer patch package.

If I run the setup.exe without the cmdline to install the patchs however in the .ini file, it works.

Also, we had done the same package for Adobe Pro X with the same type of script and upgrade patch and it worked.

Copy of Script for AdobeProX Setup.ini :

[Startup]

RequireOS=Windows XP

RequireMSI=3.0

RequireIE=6.0.2600.0

CmdLine=/sl"1033" /spb /rs

[Product]

msi=AcroPro.msi

Languages=1033;1036

1033=English (United States)

1036=French (France)

CmdLine=TRANSFORMS="AcroPro.mst"

PATCH=AcrobatUpd1010.msp;AcrobatUpd1011.msp;AcrobatUpd1012.msp;AcrobatUpd1013.msp

[Windows XP]

PlatformID=2

MajorVersion=5

MinorVersion=1

ServicePackMajor=2

[MSI Updater]

Path=WindowsInstaller-KB893803-v2-x86.exe

Any help would be greatly appreciated.

Nicolas Coch

Message was edited by: ncoch

I'm trying to customize a deployment of Acrobat 2017 Standard.

Specifically, I'd like to remove all cloud storage functionality (like the Dropbox integration) for DLP purposes.

I see lots of documentation surrounding the customization of DC deployments but no mention of Acrobat 2017 Standard (or Pro).

Could someone point me to the appropriate downloads and documentation?

Targets for this install will be Windows 10 1703.

Ideally the customized installer would be in a format that can be installed silently.

Thanks!

I'm trying to create a deployment via SCCM of the latest version of Adobe Acrobat Reader DC for our organization, and I'm having some difficulty getting it to work properly.  Here are the steps I've taken:

• Downloaded the executable for version 2017.012.20093 from Adobe's enterprise webpage and the patch for the latest release (2017.012.20098).
• Extracted the executable to a new folder.
• Opened the "AcroRead.msi" in Adobe Customization Wizard DC, customized the installer to my desired settings, and generated a transforms file named "AcroRead.mst" to the extracted folder.
• Removed the "AcroRdrDCUpd1701220093.msp" from the extracted folder and replaced it with "AcroRdrDCUpd1701220098.msp".
• Modified "setup.ini" as follows:
• Copied the files to my SCCM application deployment share, which contains the following files:
• Created a device collection and application in SCCM, distributed the content to my distribution points and deployed it.
• The command line is as follows:
  • msiexec /i "AcroRead.msi" TRANSFORMS="AcroRead.mst" PATCH="\\<Deployment Share File Path>\AcroRdrDCUpd1701220098.msp" /q
• Installation via SCCM is successful, but only on workstations that have a previously installed version of Adobe Acrobat Reader DC.  Deployments to workstations that do not currently have an Adobe Reader program installed fail with the following error message:
• Which translates to:
• This tells me that my application is only installing the patch (AcroRdrDCUpd1701220098.msp) instead of the .msi followed by the .msp.  As such, the installed application does not include the custom settings which I configured for it in the AcroRead.mst.
• I also tried running "setup.exe" from an administrative command prompt on my local machine, but it produced this error message:

I'd really appreciate any help or advice.

Morning,

We require the full installation including updates for Adobe Reader 9.5 to distribute to all users in our company.  I have installed Adobe reader 9.5.0 on my PC then all the updates available however If possible can you please send me an install that ncludes these updates so i only have one setup to run.

many thanks Amanda

IS there a way I can get .msi for Adobe reader DC, which can be pushed to all users via INTUNE

Hello all experts,

Here are the steps that I've done. Please let me know where I did wrong

I downloaded from the adobe ftp a reader AcroRdrDC1800920044_en_US.exe and extract it to get the MSI file using a run command as:

AcroRdrDC1800920044_en_US.exe -nos_o"%homepath%\desktop\ReaderDC"

after the extract, I get a folder including the MSI file and a AcroRdrDCUpd1800920044.msp file.

I slipstreamed that msp file using: msiexec /qb /a acroread.msi /p AcroRdrDCUpd1800920044.msp

Then do the Adobe DC customization to get the transform mst file

Finally I rand msiexec /I Acroread.msi transforms="Acroread.mst"

and I get the error 1334. the file 'natives_blob.bin' cannot be installed because the file cannot be found in the cabinet file.

Can I anyone help?

Thank you very much in advance.

Best!

We'd like to include a generic username and password on the Adjust Proxy Connection Settings for users to download their elicenses for Acrobat 8. The first time they run Acrobat they are prompted to download an elicense and they have quite a time figuring out that they need to enter Username and Password and check the Proxy server requires authentication box too. Is there any place to pre-populate this information?

Hello,

I downloaded Adobe reader 11, dutch (AdbeRdr11000_nl_NL.exe) and extracted it:

AdbeRdr11000_nl_NL.exe -nos_oc:\temp\temp1\files\2 -nos_ne

Then I opened the .MSI file with the Adobe customization wizard and changed some settings (Eula, updates etc).

After that I saved it and AcroRead.mst was created.

Then on the client (logged in as Administrator) I copied all the files in c:\temp and entered:

msiexec.exe /i AcroRead.msi TRANSFORMS="AcroRead.mst" /quiet

Adobe reader gets installed and I can open it but the changes from the customization wizard are NOT applied.

When I start adobe, I get the EULA and the product updates are still configured as automatic.

I tried with other settings and full path names like these:

msiexec.exe /i "c:\temp\adobe\AcroRead.msi" TRANSFORMS="c:\temp\adobe\AcroRead.mst" /quiet

msiexec.exe /i AcroRead.msi TRANSFORMS=AcroRead.mst /quiet

msiexec.exe /i /qn AcroRead.msi TRANSFORMS=AcroRead.mst

msiexec.exe /i "AcroRead.msi" /q TRANSFORMS="AcroRead.mst"

msiexec.exe /i AcroRead.msi /q TRANSFORMS="AcroRead.mst"

But the result is the same, Adobe reader is installed but without the changed settings.

Could someone help with this please ?

I don't know anymore what to do.

thanks.

Hello,

We are having an issue in our environment that we haven't been able to resolve. We are running Windows Server 2012 R2 terminal servers and users are using Roaming profiles. The issue we are having is that if there is more than one PDF viewer installed on the terminal servers (Adobe Acrobat and Adobe Reader for example) when the user chooses a default PDF application, once they log off and back on, that default preference is lost. They once again have to select their default PDF viewer, every time they log in. If there is only one PDF application installed on the server, the setting is retained without an issue. Also, if you use a local profile, even with multiple PDF viewers installed, the default setting is retained without an issue. We've tried using GPP to set the registry key to set the default viewer, however, the value has a Deny Write value applied to it. We've also tried scripting an export and import of they key upon logoff and logon respectively, however, the same issue prevents that (the deny write value on the registry). HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pdf\UserCh oice\Progid

We've contacted Microsoft support, and they told us this was a 3rd party issue because the only file extension with this problem is the .pdf file extension. We also setup a test environment with only roaming profiles GPO setup and were able to duplicate the issue and make sure there wasn't a GPO causing this problem. Any help or guidance you could provide would be appreciated.

Thanks,

Adam

We're deploying Acrobat Pro DC in our enterprise and a few machines get a login prompt, to Adobe, at DC first start. We've created a Transforms with the DC customization tool that adds our license number

msiexec.exe /q ALLUSERS=2 /i "AcroPro.msi" TRANSFORMS="Default-Silent.mst" /l %windir%\temp\axii.log

We've uninstalled DC and reinstalled it which seems to fix the issue. I'd like to understand what Acrobat is trying to do at first start.

Could this prompt be coming from the system not having a good Internet connection so Acrobat can phone home and verify it's license?

I've been banging my head on this problem for a few days now, and can't seem to find a resolution.  I'm moderately familiar with packaging and scripting installs, so there is a possibility my issue lies with my understanding of patching MSI files with MSP's.

I'm trying to create a custom installation of Acrobat Reader DC 2017 using the Acrobat Customization Wizard DC.  The downloads I'm starting off with are:

AcroRdrDC1701220093_en_US.exe
Which contains:

     abcpy.ini

     AcroRdrDCUpd1701220093.msp

     AcroRead.msi

     Data1.cab

     list.txt

     setup.exe

     setup.ini

CustWiz1502020039_en_US_DC.exe

Step 1:  Extract files from AcroRdrDC1701220093_en_US.exe using 7zip to a folder called Reader

Step 2:  Install Acrobat Customization Wizard DC

Step 3:  Launch ACW, load AcroRead.msi from Reader folder

Step 4:  Modify the settings, including a few custom HKLM and HKCU registry keys I got from here:

                    Services integration

Step 5:  Save transform file as "AcroRead.mst" to the Reader folder

Step 6:  From a virtual machine, run the installation files like this:

                    msiexec -i AcroRead.msi TRANSFORMS=AcroRead.mst /quiet

Step 7:  Launch Acrobat Reader DC

What I found was some of the settings in the ACW did not propagate to the installation .  Mostly, none of the custom HKCU settings replicated to the user's registry.  I found a bug report with Acrobat Reader DC 2015 where the registry keys weren't migrating over properly at launch of Reader

                    [Acrobat Reader DC] HKCU registry keys are not replicated for each user as for Adobe Reader

Supposedly a fix was released in the 2017 branch of Reader.

What I discovered above is that in step 2, I was creating a transform file using the 2015 version of Acrobat Reader DC, but using the 2017 version of the ACW.  This might have been where some of my problems were coming from, so my next goal was to patch the MSI using the AcroRdrDCUpd1701220093.msp, and then re-create the transform file from scratch.  This is where I'm getting a little lost.

I read that an 'Administrative Installation' needs to be created, and then patched.  So I ran the command msiexec /a acroread.msi /p AcroRdrDCUpd1701220093.msp and then installed to a different folder called "Administrative Installations\Adobe Reader DC".  I then ran msiexec -i acroread.msi TRANSFORMS=acroread.mst /quiet from the original READER folder (because the MSI seems to have been updated) and I get all sorts of missing files errors.

All I'm trying to do is configure a transform file from the latest version of Acrobat Reader DC (2017) and then install the package, including the transform, to a virtual workstation for testing.  Can someone point out what I'm doing wrong?  Tnx.

We've run into the issue of users being unable to access Online Help described in http://kb2.adobe.com/cps/888/cpsid_88831.html. We use a proxy server for user web authenticationa and filtering so we can't avoid this.

I'd like to know if there's a way to add the offline help to our customized deployment Transform using the Customization Wizard. Has anyone installed the Adobe Community Help Client this way?

How do I disable USAGE INFORMATION in the .msi? I have used the Wizard to turn off all online services but after I install it its not there under Preferences. It somehow reappears after I launch Reader DC a few times, the USAGE INFORMATION returns. Anyone know how to remove this in the Wizard so that it doesn't report the usage back to Adobe? I want this featured to be turned off at the time of install and not have to change this setting after install.

Thanks!

Hi,

Is the app configuration keys for Adobe Acrobat Reader for iOS listed anywhere? I am waiting to add them to our MDM server to manage the app when deployed to the device. We are using BES12 and have to either input the configuration manually or use a template.

I've read this, but was not helpful at all:

Enterprise Mobility Management — Enterprise Guide for Acrobat on Mobile Devices

I am trying to determine who *really* uses Acrobat Pro (licensing wise) and would like to force a default association of PDF files with Reader DC instead, as a way to let our environment tools (bigfix, SCCM) determine who really fires up Pro for its features and therefore really needs it (otherwise once pro is associated with PDFs it will always preempt reader and open it first, which gives us false positives on actual usage of Pro).

I know the manual ways to do file associations, possibly GPOs, but we would prefer a registry key we can push more controllably if possible... If there a key that lets you change default assignment of PDF files to open with Reader DC only (and remove Acrobat Pro as the default) - if there was we could push that to the entire environment group by group (better than GPO) which would be friendlier than uninstalling pro wholesale and see who really complains and needs it...

I looked at HKCU\SOftware\classes,  open with....

HKLM\Software \classes

HKEY_CLASSES_ROOT, open with

Deeper under HKLM under windows\current version\Explorer\fileext 

In each case you see Reader and acrobat pro as options a or b, and a key that reads "ab" or "ba" or whatever presumably to affect order...

But I played with all those, restarted explorer, and got occasional success on Win10 but never on Win7. Looks like file associations were system based in 7 and are user based in W10, which makes it really hard...  Is this doable at all via registry ?

Or is there a simpler way, like reinstalling reader DC and forcing it to grab associations ? Just want something I can deploy to thousands of PCs and not have to ask users to repick..

Ok, have adobe standard XI. end user needs Pro to redact sections of pdf's.

paid 199.00 for digital upgrade from standard to pro. download...execute...

error on starting setup. setup has detected you already have a more functional product installed....installation will now terminate.    

I have 2 choices. the Go to hell adobe your product dont work, and process a refund.

or

try to get phone technical support.

Honestly why does adobe make it so difficult to work with them. My company needs digital signatures and i'd never use adobe. Adobe support is the worst in the IT industry imo and apparently their software developers cant determine that Pro is and UPGRADE from standard.

if anyone understands a work around i'd be interested in hearing but i can't say i've ever had an efficient experience with adobe and i wish i could find an alternative for adobe acrobat pro.

Has anyone ever seen this = I created a .mst using the Adobe customization tool. When I run the acropro.msi with the TRANSFORMS=ACROPRO.MST it ignores my serial number. I get the company name and organization name but the serial number is  blank. The installations are failing as soon as I click next with a blank serial number.

I've deployed Adobe Reader DC using the msi and transform created with the Acrobat Customization Wizard DC. 

It install fine but when users first run Reader they are prompted for an administrator credentials because the program C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\ADelRCP.exe is trying to run.

Our users do have local admin rights.  How do I prevent this popup occuring on Reader startup and what does this ADelRCP.exe do?

Hello all experts,

Here are the steps that I've done. Please let me know where I did wrong

I downloaded from the adobe ftp a reader AcroRdrDC1800920044_en_US.exe and extract it to get the MSI file using a run command as:

AcroRdrDC1800920044_en_US.exe -nos_o"%homepath%\desktop\ReaderDC"

after the extract, I get a folder including the MSI file and a AcroRdrDCUpd1800920044.msp file.

I slipstreamed that msp file using: msiexec /qb /a acroread.msi /p AcroRdrDCUpd1800920044.msp

Then do the Adobe DC customization to get the transform mst file

Finally I rand msiexec /I Acroread.msi transforms="Acroread.mst"

and I get the error 1334. the file 'natives_blob.bin' cannot be installed because the file cannot be found in the cabinet file.

Can I anyone help?

Thank you very much in advance.

Best!

I am installing CC on a new Windows 10 computer, and every time I try to download Acrobat Pro DC I get an error message saying that I need to shut down Word. Problem is, I'm not running Word. I've rebooted and tried it and still get the error message, "Conflict Installing Acrobat DC. Please save your work and close the following programs for all logged in users, then click Continue....-Microsoft Word."