Problems deploying Adobe Reader DC GPO

October 7, 2015, 7:03 am

≫ Next: Acrobat Pro Extended 9.0.0 Admin Install Update

≪ Previous: Install Adobe updates via WSUS and ignore UAC restrictions

Hi,

I'm trying to deploy Adobe Reader DC thru GPO. I've downloaded the package, take the msi, include the updates and customizing the installation with Adobe Customization Wizzard DC. I put it on a GPO and it installs right the first time. If I remove Acrobat reader DC and install again, it will not be installed again on the next restart.

If I try to install old version to know if it does the installation right uninstalling previous versions, it uninstalls old version but not install new one.

Can you help me? It's something strange, we have another GPOs for another software and we have not this kind of prroblems.

Thanks in advance,

Regards,

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Acrobat Pro Extended 9.0.0 Admin Install Update

August 4, 2009, 3:48 am

≫ Next: PDF User preferences with Roaming User Profiles

≪ Previous: Problems deploying Adobe Reader DC GPO

Hello

I am trying to update our deployment of Acrobat Pro Extended 9.0.0 to the latest patch, 9.1.3.

We are not deploying the updates via Group Policy, as our deployment of Acrobat Pro is "on demand", therefore I initially wish to update the administrative installation point.

I feel it important to point out that our software was downloaded from the Adobe Licensing site, and is not copied off any CD/DVD media.

My basic process here is:

Download the patch files for Acrobat Pro Extended for Windows, from Adobe:

AcroProExUpd910_all_incr.msp (no longer easily found on Update site as downloadable at the time of this post)
AcrobatUpd911_all_incr.msp
AcrobatUpd912_all_incr.msp
AcrobatUpd913_all_incr.msp

Of which, based on the article at http://kb2.adobe.com/cps/498/cpsid_49880.html I understand that:

9.1.0 is a quarterly update
9.1.1 is a security update
9.1.2 is a quarterly update
9.1.3 is a security update (assumed, as it came out in the wake of current security fixes)

Therefore, I think I need to update my AIP to 9.1.0, then to 9.1.2 (acceptable according to the release notes for this patch) and then to 9.1.3, thus completing my task.

My problem comes from running the patches on the AIP. Normally I use a customised installation, but to rule that out, I am ONLY using the downloaded software - no local customisations applied using the Adobe Customisation Wizard.

Patching the 9.0.0 version to 9.1.0 using msiexec /a Acro3D.msi /p AcroProExUpd910_all_incr.mspWORKS! Setup completes, no errors.

Patching the 9.1.0 version to 9.1.2 using msiexec /a Acro3D.msi /p AcrobatUpd912_all_incr.mspFAILS! Setup reports a missing file in the Data1.cab, interop.adobepdfmakerx.dll. Google search reveals unlikely sources to download this missing file.

Patching cannot continue, as 9.1.2 is a pre-requisite to 9.1.3. I have the same problem with applying 9.1.1, though the above KB article made me ignore trying to get that to work.

Does anyone have any advice where I am going wrong?

Thanks!

UPDATE:

After more digging around, it seems that the 9.1.x updates are only for Pro and Standard, whereas the 9.1 update is explicitally for the Pro Extended product.

All 4 patches will patch an "installed" version of the Acrobat Professional Extended product, however the 9.1.2 update will not patch the administrative installation point, presumably because of the different version (Pro or Standard patch, not Pro Extended patch), resulting in the error of the missing file.

The Adobe Security Bulletin clearly says the patches are available for Standard, Professional and Extended, yet the patches dont seem to work! This is just nuts!

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PDF User preferences with Roaming User Profiles

May 18, 2015, 9:34 am

≫ Next: Customization Wizard DC

≪ Previous: Acrobat Pro Extended 9.0.0 Admin Install Update

Hello,

We are having an issue in our environment that we haven't been able to resolve. We are running Windows Server 2012 R2 terminal servers and users are using Roaming profiles. The issue we are having is that if there is more than one PDF viewer installed on the terminal servers (Adobe Acrobat and Adobe Reader for example) when the user chooses a default PDF application, once they log off and back on, that default preference is lost. They once again have to select their default PDF viewer, every time they log in. If there is only one PDF application installed on the server, the setting is retained without an issue. Also, if you use a local profile, even with multiple PDF viewers installed, the default setting is retained without an issue. We've tried using GPP to set the registry key to set the default viewer, however, the value has a Deny Write value applied to it. We've also tried scripting an export and import of they key upon logoff and logon respectively, however, the same issue prevents that (the deny write value on the registry). HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pdf\UserCh oice\Progid

We've contacted Microsoft support, and they told us this was a 3rd party issue because the only file extension with this problem is the .pdf file extension. We also setup a test environment with only roaming profiles GPO setup and were able to duplicate the issue and make sure there wasn't a GPO causing this problem. Any help or guidance you could provide would be appreciated.

Thanks,

Adam

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Customization Wizard DC

June 24, 2015, 11:44 am

≫ Next: How do I disable the Adobe ID login popup

≪ Previous: PDF User preferences with Roaming User Profiles

Hi,

i have problems with the customization wizard DC. I try to deploy Adobe Acrobat Reader 2015 and Acrobat 2015 Pro (both classic track -> thatswhy 2015 is right, or?).

Because i did not find an CW for 2015 I used DC instead... maybe thats the problem - i dont know...

I try to set Security -> Protected View -> Files from potentially unsafe locations but i did not work neither with Reader nor Pro version, its always "off" after installation and opening the application as default user. Was not a problem when we customized version 11 with the CW for 11.

Because it was a recommendation i already uninstalled CW for 11 and try to edit/add some registry settings manually or with the CW is not the way it should be.

Anybody got a clue on that?

Thanks Sascha

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How do I disable the Adobe ID login popup

April 12, 2016, 1:48 am

≫ Next: how to install acrobat dc on terminal server

≪ Previous: Customization Wizard DC

Hi,

Im installing Acrobat Standard DC in our Citrix environment. I managed to create a prov.xml file and thats placed on the imaged server.

Everythign seems to work fine, except for one thing. We dont want our employees connecting to Cloud solutions and Sharepoint I disabled all these setting with Registry settings.

These options are no longer available on the start screen, and in any of the menus.

After about 30 second of having Acrobat open Im getting a "sign in with your Adobe ID" popup, which is driving me nuts.

Is there any possibillity to disable that splash screen?

Ive found a solution here:

Disable Adobe Sign-in - Acrobat DC - Super User

but since we dont use packaging for installing, this isnt a viable solution for me.

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how to install acrobat dc on terminal server

February 8, 2017, 9:12 am

≫ Next: I want Internet Explorer to use Reader instead of Acrobat DC to view pdf's in the browser with both programs installed.

≪ Previous: How do I disable the Adobe ID login popup

I am just rolling out Acrobat Pro DC. I had installed it on our 2008R2 Terminal Server but it kept asking users to Sign-in every two days. I spoke with Acrobat Support and we created a Custom installation using the Wizard however this won't install on Terminal Server. I keep getting Error:28000

Is there something new about installing on Terminal Servers?

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I want Internet Explorer to use Reader instead of Acrobat DC to view pdf's in the browser with both programs installed.

March 31, 2017, 4:09 am

≫ Next: Adobe DC Pro in floating virtual machines enviroment

≪ Previous: how to install acrobat dc on terminal server

I have a very specific problem. I use a invoice program at work that requires silverlight. Silverlight is only compatible with Internet Explorer.

The program shows pdfs in the browser and for some reason it does not work well with Adobe Acrobat DC but work fine with Adobe Reader. I have both applications installed on my computer and it seems impossible to have Internet Explorer use Reader as the standard viewer when Acrobat DC also is installed. When I open the internet settings in Reader, it even points to Acrobat DC. (see picture). I've tried changing the standard program to Reader but it does not help. I've tried disabling the Adobe PDF Reader addon in IE, but that opens the pdf outside of the browser which is not a solution that works. I need Acrobat DC so uninstalling it is not an option.

Is there a file or registry entry that can be changed to have the Adobe PDF reader addon in Internet Explorer use Adobe Reader instead of Adobe Acrobat DC?

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Adobe DC Pro in floating virtual machines enviroment

June 22, 2017, 2:13 am

≫ Next: Trusted Certificate Pop-up in Reader XI

≪ Previous: I want Internet Explorer to use Reader instead of Acrobat DC to view pdf's in the browser with both programs installed.

We have virtual machines environment, where user doesn't have certain computer on which he works. Not all users need Adobe DC PRO, but the number of machines we have in virtual pool is bigger than DC Pro users. So we can't install and activate it on all machines. Is there any ways of install DC Pro in such situation? Maybe we can purchase server license distribution if Adobe have this option?

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Trusted Certificate Pop-up in Reader XI

March 27, 2013, 10:10 am

≫ Next: Adobe Reader Updates are disabled, yet users are being prompted for updates

≪ Previous: Adobe DC Pro in floating virtual machines enviroment

I deployed Adobe Reader XI for Windows7 with Group Policy and the Customization Wizard.

I notice an Adobe Reader Security pop up when I launch Reader. Trusted certificates from your previous version of Adobe Reader were found. Would you like to import them?...

Is there anything I can do to the trasform file to not display this message to my users? Not sure if it matters if they Import or Use Default is selected.

Our eviroment will be mixed with Reader XI and Acrobat 9 and X.

Thanks!

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Adobe Reader Updates are disabled, yet users are being prompted for updates

May 29, 2017, 9:40 pm

≫ Next: Acrobat Standard & Professional XI MSI Download Locations?

≪ Previous: Trusted Certificate Pop-up in Reader XI

We have a number of user who are being prompted for automatic updates, I have checked their registry to ensure bUpdater is set to 0, which it is, any ideas for other settings that might cause this. Our package has been configured with the Acrobat customisation tool not to update and for most users is working as intended, thanks.

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Acrobat Standard & Professional XI MSI Download Locations?

December 5, 2012, 7:30 am

≫ Next: Adobe Reader 9 Full install

≪ Previous: Adobe Reader Updates are disabled, yet users are being prompted for updates

Hello,

I am currently trying to figure out where I can find the the MSI version for the Acrobat installers. I checked on our LWS site , and seems like we are only offered the .EXE version. I also checked on the FTP site and found the one for Reader but nothing for Acrobat...I contacted customer support didn't get anywhere. Can anyone offer any help on this?

Thanks

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Adobe Reader 9 Full install

August 29, 2013, 2:37 am

≫ Next: How do I disable USAGE INFORMATION in the .msi - READER DC

≪ Previous: Acrobat Standard & Professional XI MSI Download Locations?

Morning,

We require the full installation including updates for Adobe Reader 9.5 to distribute to all users in our company. I have installed Adobe reader 9.5.0 on my PC then all the updates available however If possible can you please send me an install that ncludes these updates so i only have one setup to run.

many thanks Amanda

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How do I disable USAGE INFORMATION in the .msi - READER DC

April 14, 2015, 5:54 am

≫ Next: Why does Adobe Acrobat 2017 want to have the Adobe ID after Sequencing and Deploying it with App-V?

≪ Previous: Adobe Reader 9 Full install

How do I disable USAGE INFORMATION in the .msi? I have used the Wizard to turn off all online services but after I install it its not there under Preferences. It somehow reappears after I launch Reader DC a few times, the USAGE INFORMATION returns. Anyone know how to remove this in the Wizard so that it doesn't report the usage back to Adobe? I want this featured to be turned off at the time of install and not have to change this setting after install.

Thanks!

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Why does Adobe Acrobat 2017 want to have the Adobe ID after Sequencing and Deploying it with App-V?

June 28, 2017, 2:14 am

≫ Next: Acrobat Reader 11 MUI : Impossible to change Language for Final user.

≪ Previous: How do I disable USAGE INFORMATION in the .msi - READER DC

Hello,

I'm sequencing Adobe Acrobat 2017 with App-V. Even if I'm sequencing and deploying it like described in the App-V Deployment guide, Acrobat starts but I need to log in with my Adobe ID.

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Acrobat Reader 11 MUI : Impossible to change Language for Final user.

January 19, 2015, 1:44 am

≫ Next: can you purchase 1 licence of adobe dc pro which covers virtual and desktop

≪ Previous: Why does Adobe Acrobat 2017 want to have the Adobe ID after Sequencing and Deploying it with App-V?

Hello,

I need to deploy AdbeReader on several PC.

On my enterprise, we have several language (english, french, deutch...)

I have configure MSI package with Adbe Customization Wizard. But on this tool we cannot choose "Set the language to the OS language..." By defaut, I choose English.

I have read on Adobe Reader document that by default, for MUI, we need to put 1 to this reg key :

HKLM\SOFTWARE\Adobe\(product)\(version)\Language\UseMUI\

In my case, it's ok.

But, when I install Adobe Reader with my mst file, application stay in english (even if I use a french computer).

And, if I try to change manually the language it does'nt works. Choose at application startup does'nt too. I have never the popup to choose the language.

Someone can help me ?

Many thanks !

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can you purchase 1 licence of adobe dc pro which covers virtual and desktop

November 9, 2016, 6:50 am

≫ Next: Reader DC not set as default after using customization wizard and SCCM. Windows 10 Entx64

≪ Previous: Acrobat Reader 11 MUI : Impossible to change Language for Final user.

in need to purchase 41 adobe pro dc licences that we can use on either a virtual environment or a desktop pc? is there a subscription licence to cover this and if so what are the details?

thanks

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Reader DC not set as default after using customization wizard and SCCM. Windows 10 Entx64

November 3, 2015, 2:54 pm

≫ Next: I want Internet Explorer to use Reader instead of Acrobat DC to view pdf's in the browser with both programs installed.

≪ Previous: can you purchase 1 licence of adobe dc pro which covers virtual and desktop

Hi there,

we use SCCM to deploy software and configured Reader DC similarly to how we used previous version of reader.

Part of this process is make reader the default pdf handler

When deployed as part of a task sequence, Reader is not the default for any user. (Edge remains the default)

When deployed as an application and installed by 1 user, reader becomes the default for that user, but no other users.

Any ideas on whats needed to resolve this?

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I want Internet Explorer to use Reader instead of Acrobat DC to view pdf's in the browser with both programs installed.

March 31, 2017, 4:09 am

≫ Next: Acrobat Reader Pro 8.1 Activation

≪ Previous: Reader DC not set as default after using customization wizard and SCCM. Windows 10 Entx64

I have a very specific problem. I use a invoice program at work that requires silverlight. Silverlight is only compatible with Internet Explorer.

Is there a file or registry entry that can be changed to have the Adobe PDF reader addon in Internet Explorer use Adobe Reader instead of Adobe Acrobat DC?

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