I am testing new package deployments of Adobe Reader DC prior to releasing it.

I have used the customization tool for Adobe Reader DC to create a MST file so its a tailored install. The only thing it seems is, I can not alter or remove is the "add account" for Microsoft Share-Point.

At this time our organization does not have Share-Point and possibly not anytime soon.

How can I remove/disable that option? I would rather not spend the administrative overhead on training end user to ignore that it exists.

Jon

Morning,

We require the full installation including updates for Adobe Reader 9.5 to distribute to all users in our company.  I have installed Adobe reader 9.5.0 on my PC then all the updates available however If possible can you please send me an install that ncludes these updates so i only have one setup to run.

many thanks Amanda

Hi there,

I would like to upgrade old acro DC version to 1501020056.

So i download exe on ftp, i extract exe with winrar, i extract program with msiexec /a AcroRead.msi

I have AcroRead.msi in my extract folder with all folders. Now if i launch msiexec /a AcroRead.msi /p AcroRdrDCUpd1501020056.msp or with the acro.msi in the extracted folders, i got the legendary : The upgrade patch cannont be installed by windows blablabla.

So what's the problem this time ? I use msi and msp they havent been extracted............... Same thing with msp from ftp......

Anybody have a solution ??

Thanks a lot

I was working on deploying Adobe Reader X and Adobe Acrobat X (Pro/Std) and there was a webiste that was provided by Adobe that gave all the registry keys nad what they did. It showed which ones were depreciated and a bunch of other useful items.

I also recall that I needed to install Adobe Air for this to function.

I had my machine rebuilt and cannot locate this Reference...

Does anyone know what I am referencing and where that location is again?

this was a great help and would like to use it again.

Thanks in advance...

Hi,

I'm trying to deploy Adobe Reader DC thru GPO. I've downloaded the package, take the msi, include the updates and customizing the installation with Adobe Customization Wizzard DC. I put it on a GPO and it installs right the first time. If I remove Acrobat reader DC and install again, it will not be installed again on the next restart.

If I try to install old version to know if it does the installation right uninstalling previous versions, it uninstalls old version but not install new one.

Can you help me? It's something strange, we have another GPOs for another software and we have not this kind of prroblems.

Thanks in advance,

Regards,

Hi All,

One of our customer is using multiple languages on a RDS environment, and we have a GPO in place that changes the windows server 2012R2 language setting to either English or Dutch based on 2 security groups a user can be in.

Based on this, we would like Adobe Reader DC to use the option to take over the language from the OS and open in English or Dutch.

I have tried to amend regkeys as follows in a new GPO, based on the regkeys as they are with the settings for the language in the application:

HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC\Language\current = acrord32.dll

HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC\Language\next = acrord32.dll

But I cant seem to get it working.

I have searched the internet and that only comes back with installing the application using GPO's.

I also have used this link:

Adobe Reader 11 has landed with GPO ADM templates

I have imported the template but it is completely blank and I can't find any documentation regarding the language.

Any help would be very much appreciated.

Hi

I'm trying to make an Acrobat DC deployment package. We are a CCE customer. I'm yet to have success with Acrobat DC deployments. They tend to work at first, then the prompt for sign-in comes back, or the product claims to not be activated. In any case, here are the steps I'm taking, please tell me whether or not it looks like I'm doing this right. And most of all, what I'm supposed to do with the checkbox that offers me to "allow standalone Acrobat deployment with CCE serial... This is new, and thus far, I have not been able to find any documentation that explains what it is. Not even the "Help" window that displays for each page addresses it. Questions are in bold.

1. Make Acrobat DC package using CCP. I uncheck the "Creative Cloud Desktop Application", as this package should be strictly the latest version of Acrobat. Though, I do want admin users to be able to update their own software.
2. I open Acrobat Customization Wizard DC and proceed to open C:\[path]\Acrobat Pro DC\Build\Setup\APRO15.0\Adobe Acrobat\AcroPro.msi. All defaults are left default unless noted in the following steps.
3. Since this is a package made with CCP, I leave the serial number field blank.
   1. Personalization
      1. In this scenario (am a CCE customer, configuring a package to be deployed via SCCM) what should I do with "Allow standalone Acrobat deployment with CCE serial"?
      2. Check- Suppress display of EULA
   2. Installation Options
      1. Remove all versions of Reader
      2. Silently
      3. Suppress reboot
   3. Online Services and Features
      1. Check- Disable Upsell
      2. Check- Disable SignOut
      3. Check- Disable all services
   4. Save the package.
   5. Save the entire folder to the application share for SCCM
   6. Open SCCM > Software Library > Create Application
      1. Windows Installer (some things say to use the installer, other things say to use the MSI. Please explain!)
      2. Browse to location of AcroPro.msi
      3. Fill in Application details
      4. Installation program: msiexec /i "AcroPro.msi"  TRANSFORMS=AcroPro.mst /q
         1. Is this the right installation program? Should I change from msi to exe? Does the transform and /q switch look right?

So far, the application will deploy and install fine, but "Sign In Required" pops up immediately upon opening a PDF, which feels like neither the work pulling down the app from CCP, or switching the MST is making any difference. Also, I want to make this part of a OSD task sequence. What else do I need to do to this package in order for it to install as part of a task sequence, activated and not requiring sign in?

Thanks for your help!

-Garrett

Hello,

I need to deploy AdbeReader on several PC.

On my enterprise, we have several language (english, french, deutch...)

I have configure MSI package with Adbe Customization Wizard. But on this tool we cannot choose "Set the language to the OS language..." By defaut, I choose English.

I have read on Adobe Reader document that by default, for MUI, we need to put 1 to this reg key :

HKLM\SOFTWARE\Adobe\(product)\(version)\Language\UseMUI\

In my case, it's ok.

But, when I install Adobe Reader with my mst file, application stay in english (even if I use a french computer).

And, if I try to change manually the language it does'nt works. Choose at application startup does'nt too. I have never the popup to choose the language.

Someone can help me ?

Many thanks !

I'm having trouble with making Adobe Reader DC (17) open PDF files directly inside IE instead of opening the desktop app. In previous version of Reader there used to be a button in the "Internet" options under the settings menu that said something like "View PDF in browser", or something like that. However, in DC that option is no longer available. I have searched the internet for many hours, but I have not found any solution to the problem.
The PDF ActiveX addin in IE is already enabled.

Thanks

//Johan

Hello,

I am currently trying to figure out where I can find the the MSI version for the Acrobat installers. I checked on our LWS site , and seems like we are only offered the .EXE version. I also checked on the FTP site and found the one for Reader but nothing for Acrobat...I contacted  customer support didn't get anywhere. Can anyone offer any help on this?

Thanks

I am trying to roll out Acrobat Reader 1502020042 to address this issue

https://helpx.adobe.com/acrobat/release-note/acrobat-dc-november-03-2016.html

We are only a small company and deploy software using GPO.  Unfortunately I have not been able to create a valid installer to use.

The method I am using is to download ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/1500720033/AcroRdrDC1500720033_MUI.exe and ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/1502020042/AcroRdrDCUpd1502020042_MUI.m sp

I extract the base installer using the command "AcroRdrDC1500720033_MUI.exe -sfx_o'D:\AdobeRdrDC' -sfx_ne" and then apply the patch using "msiexec /a 'D:\AdobeRdrDC\AcroRead.msi' /p AcroRdrDCUpd1502020042_MUI.msp"

No errors are reported during this process but when I run the resulting msi file the install fails while copying files with the message " Error 1334.  The file 'natives_blob.bin' cannot be installed because the file cannot be found in the cabinet file 'Data1.cab' ".

I have also tried the classic track and this fails with a similar error but about a drop box extension instead.

I have tried downloading AcroRdrDC1500720033_en_US.msi instead of the exe but was unable to patch it with AcroRdrDCUpd1502020042.msp I got an error saying "The upgrade patch cannot be installed ... the upgrade patch may update a different version of the program".

Please help this is driving me crazy!!

Hi All,

i need some help with this freaky Acrobat Reader X version.

We have currently  ~1000 computers with different old versions of AR (form 6 to 9)

We need to upgrade to 10.0.1 version all PC's

Will use SCCM for distributing the package.

OK... everything here seems good but ... a lot of problems and erros appear.

First we've installed on test group of 10 pc's the AR 10.0.0

all users start complainig that they can't open the pdf's from our file servers.

Solution - bring the patch 10.0.1

After that all users start complaining that they can't print - Windows Error - Acrobat need to be closed !

Solution - Protection mode disabled.

My questions :

1. How can I distribute both the Package of Acrobat and the update together with SCCM

All my tries and reaings failed !!!

i've try different methods and no success

msiexec /i /q \\server\d$\Workstation Baseline\AcrobatReaderX\AcroRead.msi TRANSFORMS="AcroRead.mst" PATCH=\\server\d$\Workstation Baseline\AcrobatReaderX\adbeRdrUpd1001_Tier1.msp

this do not work for me This is in SCCM program

2. How can i disable through Adobe Wizard the Protection Mode ?

I know how to do it manually but is not acceptable this way - i can't communicate with 1000 users to do this manually

I know how to disable it from registry with GPO , but i can't disable it before installation, also i can't disable it on all PC's after installation, because it will take several days to complete for all pc's and this "hole" of some days will stop the work of our end-users.

Any fresh ideia is wellcome. Also any help

Thanks

Dear all,

I have trouble publishing updates with SCUP right now. Catalog for Adobe flash player works fine, but all reader and Adobe Acrobat catalogs seem to wrong.

As advised on this website SCCM-SCUP — Enterprise Administration Guide  I used the catalog adress http://armmf.adobe.com/manifest/arm-manifests/win/SCUP/AcrobatCatalog-2015.cab  for publishing the Reader DC.

Import works, but when trying to publish I get the following error in MS SCUP:

PublishItem: Download Content: Failed to download file 'http://armdl.adobe.com/pub/adobe/acrobat/win/Acrobat2015/1500630243/Acrobat2015Upd15006302 43.msp'.

What's the correct catalog adress for Reader DC/10/11 and Adobe Acrobat 10 and 11?

Thanks a lot!

Sebastian

I have a customer that purchased Acrobat Pro DC and it needs to be deployed in an environment that has No internet Access at any time, nor can this access be granted ever.

Also this is to be deployed to Provisioned ( PVS) Citrix XenApp and XenDesktop, once again this machines will not and cannot have internet access.

Is it possible to deploy Acrobat DC in this scenario? If not is there another version of Acrobat Pro that they can utilize?

From what I have seen I can do Offline Activation and disable registration with the wizard.. perhaps on separate computer, or laptop not connect to their network? but It looks like the PRTK tool would still require internet access when updating the master image.

Thanks for any help. It is greatly appreciated. 

Is there a way to create a Adobe Acrobat Pro DC package in a .msi format, with the license key information already patched? We use Microsoft Windows Server Group Policy ( Software Installation) to deploy all of our software, and it only runs MSI installer package. With our current setup, we are unable to create logon script to run any .bat or .exe file, so running the License file (AdobeSerialzation.exe) post install, is not an option for us. Unless we manually run it on all of our workstations individually, which is what we would like to avoid.

I have tried to use the Adobe Customization Wizard DC to edit the msi file with the "exception" folder, I was able to find the box for "serial number". But I do no have access to a serial number, the only thing I could access, is a pre-created Licensed File, or the Installation package ( for individual install) that patch the software with the License info automatically. But it does not help us with an Enterprise deploy setup.

Please help.

Hello,

In Feb 2017 I was able to successfully build a silent MSI install of Acrobat DC (AcroRdrDC1502320053_en_US) using the Customization Wizard and deploy the app via ManageEngine Desktop Central. My users could access the self server portal and fire up the install - and it would install perfectly - following all my specific customizations.

Now - I want to do the same with the current DC track installer (AcroRdrDC1700920044_en_US)

I expanded the exe archive using the correct command line (per the Enterprise admin guide) and I end up with the 6 key files. I then fire up the Customization Wizard and load up the acroread.MSI file from the new archive I just expanded. Then within the Customization Wizard - I choose Transform->Load Transform to get the settings previously built in Feb 2017. This loads correctly and I save the Package and deploy the files to the specific folder within my DesktopCentral environment

But when a user runs the install from the portal - the end result is not Version 2017.009.20044 - I get the old "unpatched" 2015 version that cam within the archive.

The Setup.ini file looks right - pointing the right patch within and my new transform file that was created:

[Startup]

RequireMSI=3.0

CmdLine=/sall /rs

[Product]

PATCH=AcroRdrDCUpd1700920044.msp

msi=AcroRead.msi

CmdLine=TRANSFORMS="AcroRead.mst"

But - I cannot get this package to actually install the latest patch?

What am I doing wrong here?

Appreciate any insights.

Cheers,

Bruce

Hi,

I regularly deploy new Adobe Reader updates via GP using the msi installer. Up until today, it's always worked well.

I get the above error when trying to install, but I cannot work out why. I have re-downloaded the package, re-patched it, tried running from a local disk, and still the same error occurs on all the machines I've tried installing it on. I downloaded the .exe file from the Adobe ftp site (ftp://ftp.adobe.com), extracted the .exe file and patched it using the command prompt (msiexec /a AcroRead.msi /p AdbeRdrUpd11007.msp). Older versions work fine and I know this is nothing to do with GP. It seems there is a problem with the "Data.cab" file, but the file modification date is the same as many previous versions which run fine. I'm 99% sure this is nothing to do with my systems, more over something to do with the latest patch. Anyone else have this problem or know how to solve it?

Sticking with 11006 is the only option until this is resolved.

P.S. Running the executable file installs fine, but not once I extract the .msi file and patch it.

Cheers

hello

i have a question

necessary to exchange documents with signatures between 2  enterprises. but we don't want to use CA (certification authority). we  have 2 variants:

1. ldap server.

as i see ldap server  contains all certificates from all users, f.e. Larina.fdf and Brown.fdf.  In Acrobat i have to create new directory server and when i want to  find new certificate and load it to Trusted identities - i'm looking for  it on ldap server with Manage trusted identities. But its manual work  for each certificate... maybe it can be automatize - in other words can i  load both of certificates Larina.fdf and Brown.fdf to trusted  identities automatically (maybe periodically)?

2. exchange folder.

or  we can use exchange folder for hold all certificates... but besides  process of load will not automated...

maybe you can consult another way to  automatize process of load certificates to trusted identities in  acrobat?

(  and i can't find trusted identities from acrobat in windows certificate  store... where i can find it?)

Hey,

We've got an issue on a 2008 R2 terminal server where signing documents using Adobe Reader is causing app lockups.

I've found that disabling the "Modern User Interface" (in  Preferences > Signatures > Creation & Appearance (More…) ) fixes the issue - however I have been unable to find a way to control this via group policy. I've tried running registry / file monitoring software to find the appropriate key / place to control this from with no luck.

As per this blog post - Digital signatures simplified | Adobe Content Corner - it states this can be controlled via Group Policy.

-----

“From Preferences > Signatures > Creation & Appearance (More…) you can uncheck the “Use modern user interface…” option to turn off the new experience and return to the old one. This preference is active by default and can be controlled by means of Registry (Windows) and Plist (MacOS) preferences, so it is suitable for a custom configuration with automated deployments of Acrobat.”

-----

I have searched through the online guide in the enterprise toolkit (Acrobat Customization Wizard DC for Windows) and have not been able to locate the relevant registry key / setting to disable the “Use modern user interface for signing and Digital ID configuration”.

Would anybody be able to point me in the right direction on how to achieve this via group policy?

Thanks

Leigh

Hi

My company has currently set new UAC security settings but we have an issue where we are not able to update Adobe products because UAC stops it, UAC also does not prompt for elevation it just out right blocks updates.

We really need a way to either allow the updater to run/install past the UAC restrictions OR find a way to distribute adobe updates via WSUS if it's possible

Thanks