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Reader 11.02 MUI. Where is the MSI file?

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I can't find any method of getting the msi file with the MUI version.

 

I have already tried starting an installation and checking the the programdata folder and I also tried extracting the setup.exe with 7Zip.  Neither worked.

Where is the msi deployment files for the MUI version?


Adobe GC CLient Application has stopped working (In Remote Desktop environment)

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We run Adobe Acrobat XI in a Windows Server 2012 Remote desktop server.

We restrict usage of the application via permissions on the AcrobatXI folder.


We also have Acrobat DC installed for all other users to be able to open PDF Files.


Users often receive the error below:

error.png

Is there a fix for this error message, or some troubleshooting steps?

how to install acrobat dc on terminal server

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I am just rolling out Acrobat Pro DC. I had installed it on our 2008R2 Terminal Server but it kept asking users to Sign-in every two days. I spoke with Acrobat Support and we created a Custom installation using the Wizard however this won't install on Terminal Server. I keep getting Error:28000

Is there something new about installing on Terminal Servers?

How to not allow users to check or uncheck Enable Protected Mode

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I know how to change the HKLM\Software\Policies\Adobe\Adobe Reader\10.0\FeatureLockDown\bProtectedMode to '1' to set the 'Enable Protected Mode at startup', but how do you disable to checkbox altogether so that users cannot change it?

Having trouble installing Acrobat Pro DC Creative Cloud.

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There is documentation on creating the package and then using the MSI and then separate documentation stating that you must use the setup.exe as the MSI fails.  I have found this to be true but still having trouble creating an SCCM install package with the setup.exe that works properly and doesn't ask for licensing or to sign in.  Is there documentation on this process?

Unable to open PDF files with Adobe Reader v11.0, in Windows 8, using C# Process.Start()

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I have been able to open PDF docs using C# API Process.Start("Full_path_To_the_PDF_File") in windows 7 or windows 8 with all previous versions of Acrobat32 reader.

However, with v11.0, the same command, in Windows 8, it does not open the PDF document. I can see the Acrobat(32) started in the task manager, but the document does open. Not sure how I can troble shoot this problem. Any help would be appreciated.

 

Thank you,

- Kam

How to update or patch Adobe Reader DC without local admin rights

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We are about to deploy Adobe Reader DC in an enterprise environment where none of the users has local admin rights on their desktops.  Updating and patching typically requires that users are local administrators on their PC, but that is not allowed in this corporate environment.  If set to install updates automatically, do you know if Adobe Reader DC updates & patches will get installed on these computers?  If not, is there any other way to get these updates installed, either by using an Adobe tool or otherwise a 3rd party solution?

Is serialization with the Aptee tool permanent or temporary?

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We have a Citrix 7.13 environment with installed, published Acrobat DC. The XenApp servers share a read-only disk, and all maintenance is done on a maintenance server in write mode. On our maintenance server, we used the Aptee tool to create and activate the prov.xml file before sealing and publishing the disk, and achieved "Return code was 0". The XenApp workers booted and Acrobat launched fine for a few days without login prompts. Several days later, when launching Acrobat, it just flashes and goes away, possibly it is trying to present a login screen and then closing. The problem is fixed temporarily by running the activation command again.

 

Is serialization with the Aptee tool permanent or temporary?

Should I be running the activation command on each "read-only" XenApp server?

Should I need to run the activation command every few days?

 

Thanks in advance


"Grant offline exception" function, Internet access required?

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Does the Adobe Customization Wizard "Grant offline exception" function REQUIRE Internet access to validate the S/N it was given? Because it's failing with an "offline exception grant process failed..." error.

 

The oobelib.log file pretty much indicates it's trying to access the Internet and ultimately ends with an "Adobe PRTK: Failed to validate the serial number" entry.

 

We are trying to run the Wizard on a system located on a secure network to create a transform to install Acrobat on other systems located on this same network - all of which have no Internet access.

Disabling SharePoint integration

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Hi I need some help

 

I have an SharePoint online Mapped as a WebDAV on my Machine,

however each time I tried to open a PDF, it shows a pop up of check out.....

I have read some forums where I was told to do an

Disabling SharePoint integrationhttp://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/planning.html#disabling-share point-integration


[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\11.0\FeatureLockDown\cSharePoint]
"bDisableSharePointFeatures"=dword:00000001

 

However the issue still persist.

I am using Adobe Acrobat XI 11.0.12

Allow standalone Acrobat deployment with CCE serial"?

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Hi

 

I'm trying to make an Acrobat DC deployment package. We are a CCE customer. I'm yet to have success with Acrobat DC deployments. They tend to work at first, then the prompt for sign-in comes back, or the product claims to not be activated. In any case, here are the steps I'm taking, please tell me whether or not it looks like I'm doing this right. And most of all, what I'm supposed to do with the checkbox that offers me to "allow standalone Acrobat deployment with CCE serial... This is new, and thus far, I have not been able to find any documentation that explains what it is. Not even the "Help" window that displays for each page addresses it. Questions are in bold.

 

  1. Make Acrobat DC package using CCP. I uncheck the "Creative Cloud Desktop Application", as this package should be strictly the latest version of Acrobat. Though, I do want admin users to be able to update their own software.
  2. I open Acrobat Customization Wizard DC and proceed to open C:\[path]\Acrobat Pro DC\Build\Setup\APRO15.0\Adobe Acrobat\AcroPro.msi. All defaults are left default unless noted in the following steps.
  3. Since this is a package made with CCP, I leave the serial number field blank.
    1. Personalization
      1. In this scenario (am a CCE customer, configuring a package to be deployed via SCCM) what should I do with "Allow standalone Acrobat deployment with CCE serial"?
      2. Check- Suppress display of EULA
    2. Installation Options
      1. Remove all versions of Reader
      2. Silently
      3. Suppress reboot
    3. Online Services and Features
      1. Check- Disable Upsell
      2. Check- Disable SignOut
      3. Check- Disable all services
    4. Save the package.
    5. Save the entire folder to the application share for SCCM
    6. Open SCCM > Software Library > Create Application
      1. Windows Installer (some things say to use the installer, other things say to use the MSI. Please explain!)
      2. Browse to location of AcroPro.msi
      3. Fill in Application details
      4. Installation program: msiexec /i "AcroPro.msi"  TRANSFORMS=AcroPro.mst /q
        1. Is this the right installation program? Should I change from msi to exe? Does the transform and /q switch look right?

 

So far, the application will deploy and install fine, but "Sign In Required" pops up immediately upon opening a PDF, which feels like neither the work pulling down the app from CCP, or switching the MST is making any difference. Also, I want to make this part of a OSD task sequence. What else do I need to do to this package in order for it to install as part of a task sequence, activated and not requiring sign in?

 

Thanks for your help!

 

-Garrett

Unable to access ims-na1.adobelogin.comwebsite during atempt to install Adobe Acrobat DC

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Hello,

while attempting to activate licence for Adobe Acrobat we were stoped by error saying that website ims-na1.adobelogin.com could not be resolved.

 

After investigating the issue we found, that the problem is related to resolving given domain name trough our company DNS server.

 

It seems that Windows 2012 R2 DNS server refuse to resolve given name when "Enable DNSSEC validation for remote responses" option is enabled altough the given DNS record does not have any DNSSEC values.

 

 

Are there any sugestions how to workaround around this issue?

 

From what I have read on forum about posibilities, I can state that:

- use of another dns server is not an option because we use Active directory domain

- other dns servers are blocked on company perimeter firewall

AcrobatUpd11009.msp patch cannot be installed

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Hello all,

 

Another month, another Adobe patching headache! So I have read the Enterprise Administration guide many times, and I have been deploying and patching Adobe Flash,Reader and Acrobat for years now. Usually it goes smoothly, but eventually I always run into an issue. This time my problem is this:

  • Last month, I created a new Acrobat XI AIP from the bas 11.0 media. I patched this AIP to 11.0.07 (quarterly)
  • I then installed Acrobat on many clients using the command line option 'PATCH=AcrobatSecUpd11008.msp' to "chain" the OOC patch into my install, without actually applying the OOC to my AIP.
  • Today, when I try to apply the AcrobatUpd11009.msp to these same clients, I am getting the error in the log file:  "PATCH SEQUENCER: minor upgrade patch \\server\share\AcrobatUpd11009.msp is not applicable."
    • And error in GUI: "The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade".

 

Can someone out there tell me what I did wrong here? I believe I can uninstall 11.0.08 then run a full install of 11.0.09 from a new AIP, but that seems unnecessary.

 

Thanks in advance!

Adobe Reader 9 Full install

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Morning,

 

We require the full installation including updates for Adobe Reader 9.5 to distribute to all users in our company.  I have installed Adobe reader 9.5.0 on my PC then all the updates available however If possible can you please send me an install that ncludes these updates so i only have one setup to run.

 

 

many thanks Amanda

Adobe GC CLient Application has stopped working (In Remote Desktop environment)

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We run Adobe Acrobat XI in a Windows Server 2012 Remote desktop server.

We restrict usage of the application via permissions on the AcrobatXI folder.


We also have Acrobat DC installed for all other users to be able to open PDF Files.


Users often receive the error below:

error.png

Is there a fix for this error message, or some troubleshooting steps?


Adobe Acrobat XI Pro - Silent installer

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Hello,

 

I am trying to create an installer for Adobe Acrobat 11 Pro. I have used the customization wizard to create a transform file for the install and specified it to be silent. However, it appears that windows are still opening in the background when the installer runs, which causes my department's automated installer service to close out of the install thinking the installer is "broken."

 

The windows appear to be "Moving ____ to recycle bin" messages, meaning the Acrobat MSI is moving the setup files rather than deleting them completely.

 

Is there a way to change this behavior in order to make the installer delete the files instead of moving them?

 

The command is currently:

 

if exist [file generated to determine if a prior uninstall was sucessful] (msiexec /i "[PATH]Adobe Acrobat Pro\Adobe Acrobat 11 Pro\AcroPro.msi" /qn CLIENTUILEVEL=0 TRANSFORMS=[PATH]\Adobe Acrobat Pro\Adobe Acrobat 11 Pro\AcroPro.mst" /l*v "[PATH]\adobe.log")

 

Any help is appreciated.

 

Thanks,

Drew

Acrobat DC Enterprise Licensing on provisioned Citrix Terminal Server issues

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Hello,

 

We are running into an issue with XA7.6 on PVS 7.6 and Server 2012 R2. I can key the master machine, but the provisioned targets are challenging users for the activation key. I downloaded the latest version of the Adobe Application Manager from the Using Adobe Provisioning Toolkit Enterprise Edition link and installed it. After installing the tool (no errors), the adobe_prtk.exe utility doesn't show up any where on the hard drive. I found and older version of the tool and installed that. The adobe_prtk.exe file did show up, but when I tried to run the command-line string with the key and leid to generate the prov.eml file I get an error 14. We opened a ticket with Adobe over a week ago and can't seem to get anyone to call us. When we try to talk to support we get run in circles. It is very frustrating as you might imagine and the client is livid at this point. Any help would be greatly appreciated.

 

adobe_prtk.exe --tool=VolumeSerialize --generate --serial="<ENTER SERIAL #HERE>" --leid="<ENTER LEID #HERE>" --regsuppress=ss --eulasuppress

 

Steve

How to update or patch Adobe Reader DC without local admin rights

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We are about to deploy Adobe Reader DC in an enterprise environment where none of the users has local admin rights on their desktops.  Updating and patching typically requires that users are local administrators on their PC, but that is not allowed in this corporate environment.  If set to install updates automatically, do you know if Adobe Reader DC updates & patches will get installed on these computers?  If not, is there any other way to get these updates installed, either by using an Adobe tool or otherwise a 3rd party solution?

Acrobat Reader X Disable Protection mode

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Hi All,

i need some help with this freaky Acrobat Reader X version.

We have currently  ~1000 computers with different old versions of AR (form 6 to 9)

We need to upgrade to 10.0.1 version all PC's

Will use SCCM for distributing the package.

OK... everything here seems good but ... a lot of problems and erros appear.

 

First we've installed on test group of 10 pc's the AR 10.0.0

all users start complainig that they can't open the pdf's from our file servers.

Solution - bring the patch 10.0.1

After that all users start complaining that they can't print - Windows Error - Acrobat need to be closed !

Solution - Protection mode disabled.

 

My questions :

1. How can I distribute both the Package of Acrobat and the update together with SCCM

All my tries and reaings failed !!!

i've try different methods and no success

 

msiexec /i /q \\server\d$\Workstation Baseline\AcrobatReaderX\AcroRead.msi TRANSFORMS="AcroRead.mst" PATCH=\\server\d$\Workstation Baseline\AcrobatReaderX\adbeRdrUpd1001_Tier1.msp

 

this do not work for me This is in SCCM program

 

2. How can i disable through Adobe Wizard the Protection Mode ?

 

I know how to do it manually but is not acceptable this way - i can't communicate with 1000 users to do this manually

I know how to disable it from registry with GPO , but i can't disable it before installation, also i can't disable it on all PC's after installation, because it will take several days to complete for all pc's and this "hole" of some days will stop the work of our end-users.

 

Any fresh ideia is wellcome. Also any help

 

Thanks

how to disable "print on both side"

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I installed adobe reader 10.1.2, and found when I printing ,the default setting always print on both side, how to disable that by registry file or other ways?

 

My printer has both side print function but we did not set up this as default.

 

why I hope disable this by registry file is I have over 500 users, I hope i can do it by .bat file.

 

any idea?

 

Thanks,

Ant

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