I am trying to deploy the Adobe Acrobat XI through SCCM 2012 R2. I have customized the package with Adobe Customization Wizard XI according to our requirement. In deployment package i am using msiexec /i AcroPro.msi /qn TRANSFORMS=AcroPro.mst /L*V "%temp%\example.log" command but it gets failed on client machine. Since i am running the installation in verbose mode, here is log generated in example.log file.

When i run the same command manually on client machine from elevated command prompt then Adobe Pro get installed successfully. This is what confusing me why it is not installing from SCCM. I am using Domain Admin account in SCCM for deployment so user account privileges should not be an issue.

Property(S): ERROR_PRINTER_SETUP = 0

Property(S): Radio = Verify

Property(S): DescriptionLabel = 0

Property(S): ARPPRODUCTICON = _SC_Acrobat.ico

Property(S): AdobeAcceptEULA = No

Property(S): REGIONAL_LIST = ENU

Property(S): UIMODE = YES

Property(S): DWUSINTERVAL = 30

Property(S): esif = application.sif

Property(S): BDK = 0

Property(S): PRINTERINFO2_PLOCATION = My Documents

Property(S): PRINTERINFO2_PCOMMENT = Creates Adobe PDF

Property(S): LANG_SEL_DEFAULT = ENU

Property(S): EULA_ACCEPT = YES

Property(S): CustomText = 0

Property(S): CompleteText = 0

Property(S): FileInUseProcess = 0

Property(S): edl = Asneu.dll

Property(S): ARPHELPTELEPHONE =   

Property(S): ErrorUnsupportedOS = This application cannot be installed on this operating system. Setup will now terminate. Please refer to the minimum system requirements athttp://www.adobe.com/go/acrobat_system_reqs.

Property(S): ERROR_NEWER_OVER_OLDER_ABORT = The Installer has encountered the following older Adobe product on your computer:

[BlockingProduct]

Property(S): ERROR_PRO_OVER_BASE_ABORT = The Installer requires that you uninstall [BlockingProduct] before continuing this installation, in order to avoid application conflict.  Please follow these steps:

1) Cancel this Installer

2) Go to the "Add/Remove Programs" Control Panel, located at

      Start: Settings: Control Panel

3) Highlight the product [BlockingProduct]

      and click Remove

4) Relaunch this Installer

Property(S): ERROR_OLDER_OVER_NEWER = Setup has detected that you already have a more functional product installed.  Setup will now terminate.

Property(S): IsMinIE_Message =  requires Internet Explorer 7.0 or greater.  Please visit www.microsoft.com to upgrade Internet Explorer.

Property(S): SecureCustomProperties = AS_PRINTER;AS_PRINTER_DRIVER;AS_PRINTER_DRIVER_64;UT_A3D9;UT_AP9;UT_AS9;UT_AS6;UT_AP6;UT_ APU;UT_ASU;UT_D;UT_E;UT_AP7;UT_AS7;UT_FR;UT_AS8;UT_AP8;UT_6X;UT_7X;UT_A3D8;UT_A3D7;UT_AT;U T_RDRBIG_ALL;UT_RDRMIN_ALL;DEACTIVATE;UT_D_AS;UT_D_AP;UT_D_A3D;UT_D_EL;UT_AP10;UT_AP11;UT_ AS10;UT_AS11;REPAIRSELECTED;DEFAULT_VERB;AS_HKCR_EXE;PDFSHELL_LOCALSERVER_COMMAND;PDF_DEFA ULTICON;PDF_PREVIEW_HANDERLER_DLL;PDF_PREVIEW_HANDERLER_HELPDIR;PDF_INPROCSERVER_VIEWERPS; CreatePDFMOfficeX64Registry;DeletePDFMOfficeX64Registry;RegisterPDFMOfficeX64Comp;UnRegist erPDFMOfficeX64Comp;LOTUS_INSTALLED;DELBASIDTCA;IS_CURRENT_PDFOWNER;MIN_SYSTEM;ACROBAT_APP _PATH;APPPATHS_OUTLOOK_EXE;APPPATHS_POWERPOINT_EXE;APPPATHS_WORD_EXE;APPPATHS_EXCEL_EXE;OU TLOOK_EXE;AS_OPTIMIZE_STATUS;AS_OPTIMIZE_ENABLED;HOT_FIX_XP64;AAM_SETUP_PATH_ALLUSER;WIA_D ISPLAY_NAME;ARM_COLLECT;BLOCK_APP_TIMEOUT;BLOCK_ENTRYPOINT_LOGGING;UT_D_A3DPV;UT_D_APPV;UT _D_ASPV;UT_D_ELPV;PDX_DEFAULT_PROGID;DEFAULT_PROGID;WCCHROMEEXTVER;PRESERIALIZATIONFILEPAT H;CWProvXMLFile;AS_PRINTER_XP;OWNERSHIP_STATE;PDF_INTEGRATION;ENABLE_OPTIMIZATION;DEFAULT_ PDF_PROGID;DEFAULT_CURVER_PROGID;PDF_ACROBROKER_PATH;INSTALLMAJORVERSION;DISABLE_DESKTOPSH ORTCUT_AAM_CACHED;DISABLE_DESKTOPSHORTCUT_AAM;HKLMLANGUIKEY;AAM_DESKTOPSHORTCUT_EXISTS;AAM _PROGRAMMENUENTRY_EXISTS

Property(S): ProductFamilyCode = {AC76BA86-0000-0000-0000-000000000000}

Property(S): IGNORE_INTEROP_REQS = NO

Property(S): BlockingProduct = NONE

Property(S): UpgradeTagFile = instmsiw.exe

Property(S): EulaAgreementRequirement = 0

Property(S): Eula_accept_term = 0

Property(S): ALLOW_LOCKDOWN_MEDIA = NO

Property(S): ALLOW_LOCKDOWN_BROWSE = NO

Property(S): ERROR_NO_ADMIN = You do not have sufficient privileges to run this installer.  Setup will now terminate.

Property(S): ERROR_ACROELEMENTS_INSTALLED = The installer detected that you have Acrobat Elements on your system.  You must uninstall the older version first before installing this version.

Property(S): ERROR_OLD_ACROBAT_INSTALLED = The installer detected that you have an older version of Acrobat on your system.  You must uninstall the older version first before installing this version.

Property(S): InstalledFile = 0

Property(S): ERROR_BASE_OVER_PRO = Setup has detected that you already have a more functional product installed.  Setup will now terminate.

Property(S): DEFAULT_JOBOPTION = Standard

Property(S): PENDINGOPERATION = 0

Property(S): ISVROOT_PORT_NO = 0

Property(S): ARPCOMMENTS =  

Property(S): ARPNOREPAIR = 1

Property(S): UITimeRemaining = Time remaining: {[1] min }[2] sec

Property(S): INBROWSER_HANDLER = YES

Property(S): ApplicationList = 0

Property(S): Browser_Integration = 1

Property(S): ERROR_DEFRAG_MSG = Optimizing performance ...

Property(S): DISABLE_BROWSER_INTEGRATION = NO

Property(S): RemoveFilesActionText = File:      [1]

Folder:  [9]

Property(S): IsUpgrade = 0

Property(S): NewFilesActionText = File:      [1]

Size:     [6] bytes

Folder: [9]

Property(S): REMOVE_PREVIOUS = YES

Property(S): EnablePDFMakerIntergrationDisplay = 1

Property(S): ENABLE_CACHE_FILES = YES

Property(S): ActivationUninstallType = Standard

Property(S): Error_ALMStatus_OK = The operation completed successfully.

Property(S): Error_ALMStatus_NoMemAlloc = Unable to allocate enough memory to complete the operation.

Property(S): Error_ALMStatus_Initialization = A required deactivation library has not been initialized.

Property(S): SetupCache_Of = of

Property(S): SetupCache_Installing = Installing megabyte

Property(S): SetupCache_Title = Copying Installer Files...

Property(S): RemoveOK = No

Property(S): TOOLBAR_NAME = Adobe PDF

Property(S): NewRegistryActionText = Key:    [1]

Name: [2]

Value: [3]

Property(S): JAPAN = (Japan)

Property(S): TRY_SERIALNUMBER = 1118-1001-9473-4267-5190-6699

Property(S): PRO_TB_SN = 1118-1001-9473-4267-5190-6699

Property(S): INSTALL_MODE = Retail

Property(S): OpenWith = Open with Adobe Acrobat XI

Property(S): ERROR_CANNOT_OPTIMIZE_DISK = NOTE: Installation was successful. However, because your hard drive is fragmented, this application may not be able to launch as quickly as possible.

To optimize performance, please defragment your hard drive and then repair this application under Add or Remove Programs in the Control Panel.

Please see the ReadMe file installed in your Programs Folder for more information.

Property(S): ENABLE_OPTIMIZATION = YES

Property(S): ERROR_DEFRAG_ADTEMPLATE = Completed [1]% of process

Property(S): DisallowRunFromSource = 1

Property(S): LAUNCH_APP = 1

Property(S): SUPPRESS_APP_LAUNCH = NO

Property(S): ADMIN_INSTALL = NO

Property(S): AdminProperties = ADMIN_INSTALL

Property(S): SetupCacheExport = Enterprise.mnt

Property(S): STORE_URL = http://www.adobe.com/go/Acrobat8_Standard_try_deny

Property(S): OLE_VERB_OPEN = &Open,0,2

Property(S): AcroIEHelper_Description = Adobe PDF Reader Link Helper

Property(S): DEFAULT_ATTACHMENT_WHITELIST = version:1|.ade:3|.adp:3|.app:3|.arc:3|.arj:3|.asp:3|.bas:3|.bat:3|.bz:3|.bz2:3|.cab:3|.ch m:3|.class:3|.cmd:3|.com:3|.command:3|.cpl:3|.crt:3|.csh:3|.desktop:3|.dll:3|.exe:3|.fxp:3 |.gz:3|.hex:3|.hlp:3|.hqx:3|.hta:3|.inf:3|.ini:3|.ins:3|.isp:3|.its:3|.job:3|.js:3|.jse:3| .ksh:3|.lnk:3|.lzh:3|.mad:3|.maf:3|.mag:3|.mam:3|.maq:3|.mar:3|.mas:3|.mat:3|.mau:3|.mav:3 |.maw:3|.mda:3|.mdb:3|.mde:3|.mdt:3|.mdw:3|.mdz:3|.msc:3|.msi:3|.msp:3|.mst:3|.ocx:3|.ops: 3|.pcd:3|.pi:3|.pif:3|.prf:3|.prg:3|.pst:3|.rar:3|.reg:3|.scf:3|.scr:3|.sct:3|.sea:3|.shb: 3|.shs:3|.sit:3|.tar:3|.taz:3|.tgz:3|.tmp:3|.url:3|.vb:3|.vbe:3|.vbs:3|.vsmacros:3|.vss:3| .vst:3|.vsw:3|.webloc:3|.ws:3|.wsc:3|.wsf:3|.wsh:3|.z:3|.zip:3|.zlo:3|.zoo:3|.pdf:2|.fdf:2 |.jar:3|.pkg:3|.tool:3|.term:3

Property(S): EXEC_MENU_WHITELIST = Close|GeneralInfo|Quit|FirstPage|PrevPage|NextPage|LastPage|ActualSize|FitPage|FitWidth|F itHeight|SinglePage|OneColumn|TwoPages|TwoColumns|ZoomViewIn|ZoomViewOut|ShowHideBookmarks |ShowHideThumbnails|Print|GoToPage|ZoomTo|GeneralPrefs|SaveAs|FullScreenMode|OpenOrganizer |Scan|Web2PDF:OpnURL|AcroSendMail:SendMail|Spelling:Check Spelling|PageSetup|Find|FindSearch|GoBack|GoForward|FitVisible|ShowHideArticles|ShowHideF ileAttachment|ShowHideAnnotManager|ShowHideFields|ShowHideOptCont|ShowHideModelTree|ShowHi deSignatures|InsertPages|ExtractPages|ReplacePages|DeletePages|CropPages|RotatePages|AddFi leAttachment|FindCurrentBookmark|BookmarkShowLocation|GoBackDoc|GoForwardDoc|DocHelpUserGu ide|HelpReader|rolReadPage|HandMenuItem|ZoomDragMenuItem|CollectionPreview|CollectionHome| CollectionDetails|CollectionShowRoot|&Pages|Co&ntent|&Forms|Action &Wizard|Recognize &Text|P&rotection|&Sign && Certify|Doc&ument Processing|Print Pro&duction|Ja&vaScript|&Accessibility|Analy&ze|&Annotations|D&rawing Markups|Revie&w

Property(S): PreviousFileTypesOwnerKey = Software\Adobe\PDF Owner\PreviousOwner

Property(S): Elevated = 1

Property(S): AdobeRIBSUninstallSupport = 1

Property(S): RunTimeProperties = CACHE_DIR;UPDATE_DIR;ProductName;OriginalDatabase;REMOVE;Installed;ACROBAT;INSTALLDIR;ISX _SERIALNUMBER;LOTUS_DLL_PATH;ProductCode;ProductLanguage;SUITEMODE;SourceDir;UILevel;Setup CacheExport;ALLUSERS;REINSTALLMODE;PLUG_INS;SUPPORTDIR;ProductVersion;EULA_ACCEPT;REGISTRA TION_SUPPRESS;ICONS_FOLDER;DefragResetProgress;COLOR_FILES;WindowsFolder;TempFolder;Common FilesFolder;ESIVGPU;ISX_ENCYPTEDSERIAL;A9_CACHEPCD_SAVED;DEFAULT_VERB;IS_CURRENT_PDFOWNER; ACTIVE_X;LANG_LIST_SERIAL;INSTALLMAJORVERSION;CWProvXMLFile;PRESERIALIZATIONFILEPATH;Versi onNT;VersionNT64;INSTALL_MODE;SystemFolder

Property(S): OVERSIZED_PAGES = Oversized Pages

Property(S): SMALLEST_FILE_SIZE = Smallest File Size

Property(S): HIGH_QUALITY_PRINT = High Quality Print

Property(S): PRESS_QUALITY = Press Quality

Property(S): aaa = 0

Property(S): FilesLabel = 0

Property(S): REMOVE_BLOCKING = ALL

Property(S): Dist_Unsupported_Install = Adobe PDF Creation Add-On XI cannot be installed on its own. Please initiate the installation through the product which shipped Adobe PDF Creation Add-On XI

Property(S): _IsMaintenanceDist = Reinstall

Property(S): WaitForCostingComplete = 150

Property(S): ReadmeHtml = Readme.htm

Property(S): DWUSLINK = CEEC27D809AC97A8AEAC17A84E9C978F999BC08F69BBF088CEBB97D8E9CC97B8CE1C376FD9AC

Property(S): STANDARD = Standard

Property(S): PDF_INTEGRATION = 1

Property(S): AcrobatProDefaultProgramDesc = makes your job easier every day. Quickly create PDF files or PDF Portfolios; Intuitively edit PDF files from within Acrobat or convert them to Word, Excel or PowerPoint format; Build forms in minutes with included Adobe FormsCentral desktop software; Use guided Actions to automate document preparation

Property(S): AcrobatStdDefaultProgramDesc = simplifies your everyday tasks. Easily create and share basic PDF files that can be viewed reliably on computers, tablets, and smartphones; Edit PDF files intuitively within Acrobat or convert  them to Word or Excel formats; Electronically sign documents yourself or get them signed by others

Property(S): AcroBaseLEID = V6{}AcrobatStd-AS2-Win-GM

Property(S): AcroProLEID = V6{}AcrobatPro-AS2-Win-GM

Property(S): DV = 11.0

Property(S): VC10RTFailureHeader = Visual C++ 2010 SP1 (x64) Runtime Missing

Property(S): VC10RTFailureMsg2 = You can try installing using setup.exe if not already done. Press 'Ok' to ignore and proceed anyway or 'Cancel' to stop the installation.

Property(S): REGISTRATION_SUPPRESS = NO

Property(S): MSIRESTARTMANAGERCONTROL = Disable

Property(S): BrandNameMajorVer = Adobe Acrobat XI

Property(S): DEACTIVATE = YES

Property(S): LANG_LIST_Default = cs_CZ,da_DK,de_DE,en_AE,en_IL,en_US,es_ES,fi_FI,fr_FR,fr_MA,hu_HU,it_IT,ja_JP,ko_KR,nb_NO ,nl_NL,pl_PL,pt_BR,ru_RU,sk_SK,sl_SI,sv_SE,tr_TR,uk_UA,zh_CN,zh_TW

Property(S): MAGAZINEADJPN = MAGAZINE Ad 2006 (Japan)

Property(S): WIA_Service = ServiceNotRunning

Property(S): DefragResetProgress = No

Property(S): DISABLE_SUBSCRIPTION = NO

Property(S): DEFAULT_VERB = Open

Property(S): Install_Trial = Install the trial version

Property(S): Install_Subscription = Use trial or subscription

Property(S): WCCHROMEEXTVER = 11.0.0.379

Property(S): ValueImportAction = Import Action

Property(S): DISABLE_DESKTOPSHORTCUT_AAM = 1

Property(S): VC10RTFailureMsg1 = Installing Acrobat via MSI will not install Microsoft Visual C++ 2010 SP1 (x64) runtime. Without this, some application functionality will not work.

Property(S): LOTUS_INSTALLED = NO

Property(S): EmbdUI = 1

Property(S): DOTNET64_LINK = http://www.microsoft.com/downloads/details.aspx?FamilyID=b44a0000-acf8-4fa1-affb-40e78d788 b00&displaylang=en

Property(S): HigherpDistInstalledHeader = [BrandName] - Setup

Property(S): PROGMSG_IIS_REMOVESITE = Removing web site at port %d

Property(S): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s

Property(S): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...

Property(S): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...

Property(S): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s

Property(S): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...

Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...

Property(S): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...

Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]

Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]

Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]

Property(S): IS_SQLSERVER_AUTHENTICATION = 0

Property(S): IS_SQLSERVER_USERNAME = sa

Property(S): HigherpDistInstalledBody = Setup has detected that you already have a higher version product-"Adobe PDF creation Add-On [PDIST_INSTALLED_VERSION]" installed . Setup will now terminate.

Property(S): IS_PROGMSG_XML_COSTING = Costing XML files...

Property(S): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...

Property(S): IS_PROGMSG_XML_FILES = Performing XML file changes...

Property(S): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...

Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...

Property(S): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...

Property(S): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...

Property(S): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s

Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension

Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...

Property(S): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool

Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...

Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension

Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...

Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...

Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...

Property(S): RestartManagerOption = CloseRestart

Property(S): RESERVED_APPNAME_AAMSETUP = set-up.exe

Property(S): ErrorUnsupportedOS_2 = Setup will now terminate. Please refer to the minimum system requirements at http://www.adobe.com/go/acrobat_system_reqs.

Property(S): ErrorUnsupportedOS_1 = This application cannot be installed on this operating system

Property(S): UnsupportedOS_DotNet = The installation of [BrandName] on a 64-bit Windows operating system requires that you first install the following package from the location indicated below:

- Package: Microsoft .NET framework 2.0 x64

- Location: http://www.microsoft.com/downloads/details.aspx?FamilyID=

b44a0000-acf8-4fa1-affb-40e78d788b00&&displaylang=en

Property(S): RESERVED_APPNAME_PDAPP = PDApp.exe

Property(S): KBDOCLINK_ERROR_INVDRIVE = http://kb2.adobe.com/cps/404/kb404946.html

Property(S): WebLink = 0

Property(S): _WebLinkChecked = 1

Property(S): LANG_LIST_EXCEPTION = 0

Property(S): HotFix64_Link = http://www.adobe.com/go/ms_kb930627

Property(S): ADOBE_ACROBAT_DOCUMENT = Adobe Acrobat Document

Property(S): AppsInUseUnknownAcrobatApps = Applications that are using Adobe Reader or Adobe Acrobat

Property(S): UnsupportedOS_HotFix = Acrobat requires an update for this 64-Bit operating system.  The update can be found at http://www.adobe.com/go/ms_kb930627.  Please update your system and run setup again. Setup will now terminate.

Property(S): REMOVE_A_CURRENT = ALL

Property(S): LangListMismatchError = LANG_LIST has some locales which does not match with the locale of serial number.

Disable automatic updates in Adobe Reader DC?<<

Adobe Reader and Acrobat updater settings | DC, XI

have followed the above thread as to disable the auto updater for DC as we have our own patching tools.

however, I am still seeing attempts of out going traffic contacting for the download of AcroManifest.msi.

Registry keys that have been edited are as per below

Windows x86 (32-bit):

HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe ARM\Legacy\product name\product version

• Windows x64 (64-bit): HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Adobe ARM\Legacy\product name\product version

Replace product name and product version accordingly. For example: Reader\{AC76BA86-7AD7-1043-7B44-AC0F074E4100}

Under the key, set the ModeDWORD value to one of the following:

Hi All,

i need some help with this freaky Acrobat Reader X version.

We have currently  ~1000 computers with different old versions of AR (form 6 to 9)

We need to upgrade to 10.0.1 version all PC's

Will use SCCM for distributing the package.

OK... everything here seems good but ... a lot of problems and erros appear.

First we've installed on test group of 10 pc's the AR 10.0.0

all users start complainig that they can't open the pdf's from our file servers.

Solution - bring the patch 10.0.1

After that all users start complaining that they can't print - Windows Error - Acrobat need to be closed !

Solution - Protection mode disabled.

My questions :

1. How can I distribute both the Package of Acrobat and the update together with SCCM

All my tries and reaings failed !!!

i've try different methods and no success

msiexec /i /q \\server\d$\Workstation Baseline\AcrobatReaderX\AcroRead.msi TRANSFORMS="AcroRead.mst" PATCH=\\server\d$\Workstation Baseline\AcrobatReaderX\adbeRdrUpd1001_Tier1.msp

this do not work for me This is in SCCM program

2. How can i disable through Adobe Wizard the Protection Mode ?

I know how to do it manually but is not acceptable this way - i can't communicate with 1000 users to do this manually

I know how to disable it from registry with GPO , but i can't disable it before installation, also i can't disable it on all PC's after installation, because it will take several days to complete for all pc's and this "hole" of some days will stop the work of our end-users.

Any fresh ideia is wellcome. Also any help

Thanks

For Adobe Reader, all the registry keys which are added with the Adobe Customization Wizard are automatically added to each user. Unfortunately, it is not the same with Adobe Acrobat Reader DC.

They registry keys have to be stored in HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Acrobat Reader\2015\Installer\Migrate to be automatically added in the HKCU of the user at its first launch of the application. But they are stored in HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Acrobat Reader\[RegistryHiveName]\Installer\Migrate, as we can see on the screenshot below:

The problem is probably coming from one of the custom actions. The variable RegistryHiveName is not translated. I didn't make a lot of research, but waiting on a solution from Adobe, I made a PowerShell script which move the registry keys to the correct place:

(PowerShell has to be executed in 32 Bits)

If Adobe can correct it in the next version, it would be nice !

Hi All,

Adobe provides now two options to download the XI Reader - exe and msi

Shoudl I stick to the proven exe AIP installation or I can deploy msi directly via GPO.

Thanks

All members of group need to share a set of custom stamps and signature endorsements (reasons).  I can't identify any way to export/import stamps and other preference/setup settings.  To complicate matters, group are individuals spread thru several companies and some individuals, all with own licenses (typical project includes Engineer (consulting firm), Contractor, Owner (DOT), Inspectors (CEI), and various manufacturers/fabricators.

Is there a way for the designer to EXPORT the custom stamps as file(s) and then the other members of the group to IMPORT the stamps into their copies of Acrobat Pro 9 (or 8)?

I am trying to repackage AcroPro 11 Silently and I am using msiexec /i path\AcroPro.msi  /qb! is giving me a weird error. Also I tried with path\setup.exe /sAll is giving the same error. It says "xxxx-xxxx-xxxx-xxxx-xxxx-xxxx error" what is this error please, I have never seen this type of error. Please help.

Hey All,

I am using MDT to deploy Images and install apps.  I have packaged Acrobat Pro XI with the Customization Wizard XI and have used both  Unattended and Silent Install in the mst.

The below command starts the install but it is completely interactive except that my serial # and other settings are present so I know it is reading the mst.

command line:  msiexec /i AcroPro.msi TRANSFORMS=AcroPro.mst

adding  /qn  causes the install to fail w MDT error code 1603 - Fatal error during installation.

Any ides?

Thank You

The SCCM SCUP catalogs are not available for the DC products. When can we expect to see them? Thanks.

I had Acrobat XI Std installed on a Windows 2012 R2 server running Remote Desktop Services. A user was having problems with it randomly crashing. I uninstalled it last night and installed a trial version of Acobat DC Pro as a troubleshooting step. This has already crashed at least once today. There are 3 application even log entries listed below related to the crash. The event ID 0 entry looks to be some event unknown to the Windows Event Viewer. Is there somewhere else to find info on that event?

The root of the problem looks to be with the Visual C++ 2013 Redistributable. She says that the crash happened when she was attempting to add a new page to a PDF doc. Any suggestions on troubleshooting problems related to the MSVCR120.dll?

Event ID 0

The description for Event ID 0 from source Adobe Acrobat cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Event ID 1000

Faulting application name: Acrobat.exe, version: 15.8.20082.15957, time stamp: 0x55960c1a

Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f7ce6

Exception code: 0xc0000409

Fault offset: 0x000a7666

Faulting process id: 0x41dc

Faulting application start time: 0x01d0e000f4ae0c70

Faulting application path: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe

Faulting module path: C:\Windows\SYSTEM32\MSVCR120.dll

Report Id: 21c0e4ee-4bf5-11e5-80c6-000d3a907940

Faulting package full name:

Faulting package-relative application ID:

Event ID 1001

Fault bucket , type 0

Event Name: BEX

Response: Not available

Cab Id: 0

Problem signature:

P1: Acrobat.exe

P2: 15.8.20082.15957

P3: 55960c1a

P4: MSVCR120.dll

P5: 12.0.21005.1

P6: 524f7ce6

P7: 000a7666

P8: c0000409

P9: 00000007

P10:

Attached files:

C:\Users\user1\Desktop\Invoice 21960.pdf

These files may be available here:

C:\Users\user1\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Acrobat.exe_dd3f 64b5713822381087b1533a46c31dcf05d3c_aab9ae81_0d180f61

Analysis symbol:

Rechecking for solution: 0

Report Id: 21c0e4ee-4bf5-11e5-80c6-000d3a907940

Report Status: 2048

Hashed bucket:

Hello,

Does anyone out there have a straight forward guide on how to deploy Adobe Acrobat XI? The school I work for has purchased an enterprise license of Creative Cloud. I am drowning in information and just can't seem to get the process correct.

Correct me if i'm wrong, but it should be as simple as;

1. Download the files using the Creative Cloud Packager. Since I have an enterprise license, during the process my enterprise license key is entered, which should embed it in the MSI?

2. Once created, take a copy of Exceptions folder, and store it on a network share

3. Use the Adobe Customization Wizard to make any changes to the config and save the transform. This then creates a '.mst' file in the same folder as the MSI.

4. Install the application. From all the forums online, there appears to be two methods,

4a. Using the Exceptions Deployer Application as shown here Creative Cloud Help | Using Adobe Exceptions Deployer

4b. Using the MSI file as shown here Creative Cloud Help | Deploying Adobe Acrobat

No matter what method I use, after the software is installed it keeps asking the user to sign in using their Adobe ID. What am I doing wrong?

Sorry if I've come across a little bit frustrated, but I think Adobe have made deployment so flexible that it has made it overly complicated!

PS. The only time I am inserting my license key is during the Creative Cloud Packager process. I noticed there is a option to insert it while using the Adobe Customization Wizard, but this article Creative Cloud Help | Deploying Adobe Acrobat, explicitly says not to.

Regards,

Peter

We have used Adobe Standard products at our company for a department for many years.  User's need access to a few tools, one being the stamp which traditionally grabs their user info.  I've discovered with the online activation portion of the software it appears to share custom toolbar button inclusions which is awesome.. however it also shares the user info traditionally set on each machine.  I'm using the same user ID for all of our installs.  Never been prompted for this with older versions of Adobe Standard Products. 

So far I've installed on three machines and the stamp seems to follow whoever last set up the info for the stamp... which isn't how we want this to work.  We'd like each user to be able to stamp their name for accountability sake, so a user stamp stays set for the user profile on that machine.  Some machines have multiple profiles/users that will log in and be stamping PDFs. 

Can we turn this sort of function off easily or do I need to dig into some sort of customization setting in the wizard tool?  In summary, the user stamp info currently is propagating to all machines with Adobe Standard DC installed... separate S/Ns but using the same user ID for Activation.  I suppose I could use different user IDs, but that would be tough to manage.   

Installing Acrobat DC standard or pro doesn't install the 64bit internet explorer plugin (acropdf64.dll). But when i install acrobat reader dc it does. The 64bits plugin is needed when enhanced protect mode of internet explorer is enabled.. When enhanced protect mode is enabled ie11 will run only in 64bits.

Hi

I have a PDF that I can open.

But the first page is blank, and the other two works fine.

I get an error message when I start the program

"it needs a font package in order to show this correct. Pls install the module"

Where do I find these modules?

Thanks

This user has special settings to see better. They are using 150% magnification in Windows 7 and 1400x900 resolution on a 24" monitor. This will also look like this if I remote onto her computer with our ManageEngine DesktopCentral software. How do we get the main window of Adobe to be the correct size?

Here is the log file:

Account Detail:
   User Rights: Admin
   User Account Control: Default
   Process Integrity: Undefined
   Profile Type: None
Acrobat Detail:
   Sandboxing: Off
   Captive Reader: No
   Multi-Reader on Desktop Support: Off
Applications Installed:
   Office Version: Office 2010 64-bit
Available Physical Memory: 4194303 KB
Available Virtual Memory: 4007336 KB
BIOS Version: HPQOEM - 1
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Version: 11.00.9600.16428 (winblue_gdr.131013-1700)
    Creation Date: 2016/12/14
    Creation Time: 8:17:01 AM
Default Mail: Microsoft Outlook
    mapi32.dll
    Version: 1.0.2536.0 (win7_rtm.090713-1255)

Display Detail:
   Screen Width: 1600
   Screen Height: 900
   Number of Monitors: 2
   Number of Mouse Buttons: 16
   Has Mouse Wheel: Yes
   Has Pen Windows: No
   Double Byte Character Set: No
   Has Input Method Editor: Yes
   Inside Screen Reader: No
Graphics Card: Intel(R) HD Graphics Family
    Version: 10.18.10.3958
    Check: Not Supported
Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
    Version: 11.0.18.21
    Creation Date: 2016/10/01
    Creation Time: 5:10:44 AM
Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe
    Version: 15.20.20042.205528
    Creation Date: 2016/10/27
    Creation Time: 5:35:46 AM
Locale: English (United States)
Monitor:
    Name: Intel(R) HD Graphics Family
    Resolution: 1600 x 900 x 60
    Bits per pixel: 32
Monitor:
    Name: Intel(R) HD Graphics Family
    Resolution: 1920 x 1080 x 60
    Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows 7
OS Version: 6.1.7601  Service Pack 1
Page File Space: 4194303 KB
Processor: Intel64 Family 6 Model 69 Stepping 1  GenuineIntel  ~2693  Mhz
Session Detail:
   Boot Type: Normal
   Is Shutting Down: No
   Network: Available
   Inside Citrix: No
   Inside VMWare: No
   Remote Session: No
   Remote Control: No
   Using JAWS: No
   Using Windows-Eyes: No
   Using NVDA: No
System Name: LT008228
Temporary Directory: C:\Users\BWESTO~1\AppData\Local\Temp\
Time Zone: Central Standard Time
Total Physical Memory: 4194303 KB
Total Virtual Memory: 4194176 KB
User Name: bwestover
Windows Detail:
   Tablet PC: No
   Starter Edition: No
   Media Center Edition: Yes
   Slow Machine: No
Windows Directory: C:\windows
Installed plug-ins:
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Annots.api
    Version: 11.0.18.21
    Creation Date: 2016/10/01
    Creation Time: 5:10:54 AM

I am trying to move my copy of Acrobat 9 Pro to a replacement laptop system, but the serial

number I have does not seem to work for the installation. It's XXXX-XXXX-XXXX-XXXX-XXXX-XXXX,

and I got it using Belarc Advisor so I know it's correct. But I get told it's incorrect. How can I find the "real" one?

This is a version from a company department license to Broadcom Corporation TechPubs, where I work as a tech writer.

                     --Jock Baird.

Serial number removed by moderator. This is a public forum. Entering a serial number here exposes your software to theft!

Hello,

we wan't to deploy Adobe Acrobat XI on several Microsoft RemoteDesktop Terminal Services Server Version 2012 and 2012 R2. Is it possible to install and use the cloud products on RemoteDesktop Terminal Services from Microsoft?

Thank you

Mario

I work in an enterprise environment that supports around 1200 computers.  I have about 80 users that have various versions of Adobe Acrobat Pro installed on their office computers.

When we upgraded our reader product to DC and deployed it, all of the computers with Acrobat Pro installed had their default viewer changed from Acrobat Pro to Reader DC.  I have not had this issue with other previous versions of Adobe Reader.

I have the Adobe Customization Tool set to "Installer will decide which product will be the default."

It is my understanding that with this selection, the installer will set the default .PDF viewer to the most secure version. (of course this is going to be the new Reader DC program)

I have already found a registry change that removed the welcome screen.  Are there any other fixes, flag, switches that I can take advantage of to have the installer not change the users default viewer?

I have a lot  of users that work only with Acrobat Pro and get a bit upset when their default viewer changes.  Our technicians have to remote into the individual computers and switch the default viewer manually.  If we had to do this each time Adobe releases an update, it would not be a sufficient use of resources.  I would like more control over this.  What are my options?

Jared

Hello,

We are running into an issue with XA7.6 on PVS 7.6 and Server 2012 R2. I can key the master machine, but the provisioned targets are challenging users for the activation key. I downloaded the latest version of the Adobe Application Manager from the Using Adobe Provisioning Toolkit Enterprise Edition link and installed it. After installing the tool (no errors), the adobe_prtk.exe utility doesn't show up any where on the hard drive. I found and older version of the tool and installed that. The adobe_prtk.exe file did show up, but when I tried to run the command-line string with the key and leid to generate the prov.eml file I get an error 14. We opened a ticket with Adobe over a week ago and can't seem to get anyone to call us. When we try to talk to support we get run in circles. It is very frustrating as you might imagine and the client is livid at this point. Any help would be greatly appreciated.

adobe_prtk.exe --tool=VolumeSerialize --generate --serial="<ENTER SERIAL #HERE>" --leid="<ENTER LEID #HERE>" --regsuppress=ss --eulasuppress

Steve

Hello,

I am trying to create an installer for Adobe Acrobat 11 Pro. I have used the customization wizard to create a transform file for the install and specified it to be silent. However, it appears that windows are still opening in the background when the installer runs, which causes my department's automated installer service to close out of the install thinking the installer is "broken."

The windows appear to be "Moving ____ to recycle bin" messages, meaning the Acrobat MSI is moving the setup files rather than deleting them completely.

Is there a way to change this behavior in order to make the installer delete the files instead of moving them?

The command is currently:

if exist [file generated to determine if a prior uninstall was sucessful] (msiexec /i "[PATH]Adobe Acrobat Pro\Adobe Acrobat 11 Pro\AcroPro.msi" /qn CLIENTUILEVEL=0 TRANSFORMS=[PATH]\Adobe Acrobat Pro\Adobe Acrobat 11 Pro\AcroPro.mst" /l*v "[PATH]\adobe.log")

Any help is appreciated.

Thanks,

Drew