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How do i stop the Sign in prompt for Acrobat pro DC 2015

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We are just after updating from Acrobat 11 to Acrobat PRO DC. Ever since the upgrade users have been complaining that they are been prompted to sign into acrobat. I have read that by using the "Adobe Provisioning Toolkit" that you can remove this sign-on requirement.

 

However i am having a problem with getting the "Adobe Provisioning Toolkit" as we bought the licenses via a re-seller. I do not have access to the Adobe licensing portal to get the tool.

 

Is this the correct way to remove this sign on requirement and if so where can i get access to the provisioning toolkit?

 

Any help would be really appreciated.


[Acrobat Reader DC] HKCU registry keys are not replicated for each user as for Adobe Reader

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For Adobe Reader, all the registry keys which are added with the Adobe Customization Wizard are automatically added to each user. Unfortunately, it is not the same with Adobe Acrobat Reader DC.

 

They registry keys have to be stored in HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Acrobat Reader\2015\Installer\Migrate to be automatically added in the HKCU of the user at its first launch of the application. But they are stored in HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Acrobat Reader\[RegistryHiveName]\Installer\Migrate, as we can see on the screenshot below:

reg.PNG

 

The problem is probably coming from one of the custom actions. The variable RegistryHiveName is not translated. I didn't make a lot of research, but waiting on a solution from Adobe, I made a PowerShell script which move the registry keys to the correct place:

Move-Item -Path 'HKLM:\SOFTWARE\Adobe\Acrobat Reader\`[RegistryHiveName`]\Installer\Migrate\*' -Destination 'HKLM:\SOFTWARE\Adobe\Acrobat Reader\2015\Installer\Migrate' -force

(PowerShell has to be executed in 32 Bits)

 

If Adobe can correct it in the next version, it would be nice !

Acrobat Reader DC and Adobe Acrobat DC Cleaner Tool has stopped working...

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I am in the process configuring an uninstaller for Adobe Reader in case we have failed installation within our company.  I found your cleaner tool, which is exactly what I needed!

 

However, after the tool completes the uninstall process (logs have finished being written), it crashes.  I have tested this on multiple computers.  Even if I run the tool without any adobe software installed, whenever it completes and you hit "Finish", it crashes.  If I run it silently, it crashes.

 

My machine is a Precision 3520 with Windows 10 1709.  However, this happened with a VM running 1709 as well.

 

Has anyone else experienced this?

 

Capture.PNG

Cannot install Adobe Reader with VMware App Volumes

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Hi,

 

We are trying to provision Adobe Reader on an RDS Server.

 

Every time we run any form of Adobe Reader installer during this provision it fails with "The system cannot open the device or file spedified."

 

Has anyone had this issue or know how to get it to work.

 

Thanks

Unmatched exit code (1603) is considered an execution failure when i deploy from SCCM 2012 R2

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I am trying to deploy the Adobe Acrobat XI through SCCM 2012 R2. I have customized the package with Adobe Customization Wizard XI according to our requirement. In deployment package i am using msiexec /i AcroPro.msi /qn TRANSFORMS=AcroPro.mst /L*V "%temp%\example.log" command but it gets failed on client machine. Since i am running the installation in verbose mode, here is log generated in example.log file.

 

When i run the same command manually on client machine from elevated command prompt then Adobe Pro get installed successfully. This is what confusing me why it is not installing from SCCM. I am using Domain Admin account in SCCM for deployment so user account privileges should not be an issue.

 

Property(S): ERROR_PRINTER_SETUP = 0

Property(S): Radio = Verify

Property(S): DescriptionLabel = 0

Property(S): ARPPRODUCTICON = _SC_Acrobat.ico

Property(S): AdobeAcceptEULA = No

Property(S): REGIONAL_LIST = ENU

Property(S): UIMODE = YES

Property(S): DWUSINTERVAL = 30

Property(S): esif = application.sif

Property(S): BDK = 0

Property(S): PRINTERINFO2_PLOCATION = My Documents

Property(S): PRINTERINFO2_PCOMMENT = Creates Adobe PDF

Property(S): LANG_SEL_DEFAULT = ENU

Property(S): EULA_ACCEPT = YES

Property(S): CustomText = 0

Property(S): CompleteText = 0

Property(S): FileInUseProcess = 0

Property(S): edl = Asneu.dll

Property(S): ARPHELPTELEPHONE =   

Property(S): ErrorUnsupportedOS = This application cannot be installed on this operating system. Setup will now terminate. Please refer to the minimum system requirements athttp://www.adobe.com/go/acrobat_system_reqs.

Property(S): ERROR_NEWER_OVER_OLDER_ABORT = The Installer has encountered the following older Adobe product on your computer:

[BlockingProduct]

Property(S): ERROR_PRO_OVER_BASE_ABORT = The Installer requires that you uninstall [BlockingProduct] before continuing this installation, in order to avoid application conflict.  Please follow these steps:

1) Cancel this Installer

2) Go to the "Add/Remove Programs" Control Panel, located at

      Start: Settings: Control Panel

3) Highlight the product [BlockingProduct]

      and click Remove

4) Relaunch this Installer

Property(S): ERROR_OLDER_OVER_NEWER = Setup has detected that you already have a more functional product installed.  Setup will now terminate.

Property(S): IsMinIE_Message =  requires Internet Explorer 7.0 or greater.  Please visit www.microsoft.com to upgrade Internet Explorer.

Property(S): SecureCustomProperties = AS_PRINTER;AS_PRINTER_DRIVER;AS_PRINTER_DRIVER_64;UT_A3D9;UT_AP9;UT_AS9;UT_AS6;UT_AP6;UT_ APU;UT_ASU;UT_D;UT_E;UT_AP7;UT_AS7;UT_FR;UT_AS8;UT_AP8;UT_6X;UT_7X;UT_A3D8;UT_A3D7;UT_AT;U T_RDRBIG_ALL;UT_RDRMIN_ALL;DEACTIVATE;UT_D_AS;UT_D_AP;UT_D_A3D;UT_D_EL;UT_AP10;UT_AP11;UT_ AS10;UT_AS11;REPAIRSELECTED;DEFAULT_VERB;AS_HKCR_EXE;PDFSHELL_LOCALSERVER_COMMAND;PDF_DEFA ULTICON;PDF_PREVIEW_HANDERLER_DLL;PDF_PREVIEW_HANDERLER_HELPDIR;PDF_INPROCSERVER_VIEWERPS; CreatePDFMOfficeX64Registry;DeletePDFMOfficeX64Registry;RegisterPDFMOfficeX64Comp;UnRegist erPDFMOfficeX64Comp;LOTUS_INSTALLED;DELBASIDTCA;IS_CURRENT_PDFOWNER;MIN_SYSTEM;ACROBAT_APP _PATH;APPPATHS_OUTLOOK_EXE;APPPATHS_POWERPOINT_EXE;APPPATHS_WORD_EXE;APPPATHS_EXCEL_EXE;OU TLOOK_EXE;AS_OPTIMIZE_STATUS;AS_OPTIMIZE_ENABLED;HOT_FIX_XP64;AAM_SETUP_PATH_ALLUSER;WIA_D ISPLAY_NAME;ARM_COLLECT;BLOCK_APP_TIMEOUT;BLOCK_ENTRYPOINT_LOGGING;UT_D_A3DPV;UT_D_APPV;UT _D_ASPV;UT_D_ELPV;PDX_DEFAULT_PROGID;DEFAULT_PROGID;WCCHROMEEXTVER;PRESERIALIZATIONFILEPAT H;CWProvXMLFile;AS_PRINTER_XP;OWNERSHIP_STATE;PDF_INTEGRATION;ENABLE_OPTIMIZATION;DEFAULT_ PDF_PROGID;DEFAULT_CURVER_PROGID;PDF_ACROBROKER_PATH;INSTALLMAJORVERSION;DISABLE_DESKTOPSH ORTCUT_AAM_CACHED;DISABLE_DESKTOPSHORTCUT_AAM;HKLMLANGUIKEY;AAM_DESKTOPSHORTCUT_EXISTS;AAM _PROGRAMMENUENTRY_EXISTS

Property(S): ProductFamilyCode = {AC76BA86-0000-0000-0000-000000000000}

Property(S): IGNORE_INTEROP_REQS = NO

Property(S): BlockingProduct = NONE

Property(S): UpgradeTagFile = instmsiw.exe

Property(S): EulaAgreementRequirement = 0

Property(S): Eula_accept_term = 0

Property(S): ALLOW_LOCKDOWN_MEDIA = NO

Property(S): ALLOW_LOCKDOWN_BROWSE = NO

Property(S): ERROR_NO_ADMIN = You do not have sufficient privileges to run this installer.  Setup will now terminate.

Property(S): ERROR_ACROELEMENTS_INSTALLED = The installer detected that you have Acrobat Elements on your system.  You must uninstall the older version first before installing this version.

Property(S): ERROR_OLD_ACROBAT_INSTALLED = The installer detected that you have an older version of Acrobat on your system.  You must uninstall the older version first before installing this version.

Property(S): InstalledFile = 0

Property(S): ERROR_BASE_OVER_PRO = Setup has detected that you already have a more functional product installed.  Setup will now terminate.

Property(S): DEFAULT_JOBOPTION = Standard

Property(S): PENDINGOPERATION = 0

Property(S): ISVROOT_PORT_NO = 0

Property(S): ARPCOMMENTS =  

Property(S): ARPNOREPAIR = 1

Property(S): UITimeRemaining = Time remaining: {[1] min }[2] sec

Property(S): INBROWSER_HANDLER = YES

Property(S): ApplicationList = 0

Property(S): Browser_Integration = 1

Property(S): ERROR_DEFRAG_MSG = Optimizing performance ...

Property(S): DISABLE_BROWSER_INTEGRATION = NO

Property(S): RemoveFilesActionText = File:      [1]

Folder:  [9]

Property(S): IsUpgrade = 0

Property(S): NewFilesActionText = File:      [1]

Size:     [6] bytes

Folder: [9]

Property(S): REMOVE_PREVIOUS = YES

Property(S): EnablePDFMakerIntergrationDisplay = 1

Property(S): ENABLE_CACHE_FILES = YES

Property(S): ActivationUninstallType = Standard

Property(S): Error_ALMStatus_OK = The operation completed successfully.

Property(S): Error_ALMStatus_NoMemAlloc = Unable to allocate enough memory to complete the operation.

Property(S): Error_ALMStatus_Initialization = A required deactivation library has not been initialized.

Property(S): SetupCache_Of = of

Property(S): SetupCache_Installing = Installing megabyte

Property(S): SetupCache_Title = Copying Installer Files...

Property(S): RemoveOK = No

Property(S): TOOLBAR_NAME = Adobe PDF

Property(S): NewRegistryActionText = Key:    [1]

Name: [2]

Value: [3]

Property(S): JAPAN = (Japan)

Property(S): TRY_SERIALNUMBER = 1118-1001-9473-4267-5190-6699

Property(S): PRO_TB_SN = 1118-1001-9473-4267-5190-6699

Property(S): INSTALL_MODE = Retail

Property(S): OpenWith = Open with Adobe Acrobat XI

Property(S): ERROR_CANNOT_OPTIMIZE_DISK = NOTE: Installation was successful. However, because your hard drive is fragmented, this application may not be able to launch as quickly as possible.

To optimize performance, please defragment your hard drive and then repair this application under Add or Remove Programs in the Control Panel.

Please see the ReadMe file installed in your Programs Folder for more information.

Property(S): ENABLE_OPTIMIZATION = YES

Property(S): ERROR_DEFRAG_ADTEMPLATE = Completed [1]% of process

Property(S): DisallowRunFromSource = 1

Property(S): LAUNCH_APP = 1

Property(S): SUPPRESS_APP_LAUNCH = NO

Property(S): ADMIN_INSTALL = NO

Property(S): AdminProperties = ADMIN_INSTALL

Property(S): SetupCacheExport = Enterprise.mnt

Property(S): STORE_URL = http://www.adobe.com/go/Acrobat8_Standard_try_deny

Property(S): OLE_VERB_OPEN = &Open,0,2

Property(S): AcroIEHelper_Description = Adobe PDF Reader Link Helper

Property(S): DEFAULT_ATTACHMENT_WHITELIST = version:1|.ade:3|.adp:3|.app:3|.arc:3|.arj:3|.asp:3|.bas:3|.bat:3|.bz:3|.bz2:3|.cab:3|.ch m:3|.class:3|.cmd:3|.com:3|.command:3|.cpl:3|.crt:3|.csh:3|.desktop:3|.dll:3|.exe:3|.fxp:3 |.gz:3|.hex:3|.hlp:3|.hqx:3|.hta:3|.inf:3|.ini:3|.ins:3|.isp:3|.its:3|.job:3|.js:3|.jse:3| .ksh:3|.lnk:3|.lzh:3|.mad:3|.maf:3|.mag:3|.mam:3|.maq:3|.mar:3|.mas:3|.mat:3|.mau:3|.mav:3 |.maw:3|.mda:3|.mdb:3|.mde:3|.mdt:3|.mdw:3|.mdz:3|.msc:3|.msi:3|.msp:3|.mst:3|.ocx:3|.ops: 3|.pcd:3|.pi:3|.pif:3|.prf:3|.prg:3|.pst:3|.rar:3|.reg:3|.scf:3|.scr:3|.sct:3|.sea:3|.shb: 3|.shs:3|.sit:3|.tar:3|.taz:3|.tgz:3|.tmp:3|.url:3|.vb:3|.vbe:3|.vbs:3|.vsmacros:3|.vss:3| .vst:3|.vsw:3|.webloc:3|.ws:3|.wsc:3|.wsf:3|.wsh:3|.z:3|.zip:3|.zlo:3|.zoo:3|.pdf:2|.fdf:2 |.jar:3|.pkg:3|.tool:3|.term:3

Property(S): EXEC_MENU_WHITELIST = Close|GeneralInfo|Quit|FirstPage|PrevPage|NextPage|LastPage|ActualSize|FitPage|FitWidth|F itHeight|SinglePage|OneColumn|TwoPages|TwoColumns|ZoomViewIn|ZoomViewOut|ShowHideBookmarks |ShowHideThumbnails|Print|GoToPage|ZoomTo|GeneralPrefs|SaveAs|FullScreenMode|OpenOrganizer |Scan|Web2PDF:OpnURL|AcroSendMail:SendMail|Spelling:Check Spelling|PageSetup|Find|FindSearch|GoBack|GoForward|FitVisible|ShowHideArticles|ShowHideF ileAttachment|ShowHideAnnotManager|ShowHideFields|ShowHideOptCont|ShowHideModelTree|ShowHi deSignatures|InsertPages|ExtractPages|ReplacePages|DeletePages|CropPages|RotatePages|AddFi leAttachment|FindCurrentBookmark|BookmarkShowLocation|GoBackDoc|GoForwardDoc|DocHelpUserGu ide|HelpReader|rolReadPage|HandMenuItem|ZoomDragMenuItem|CollectionPreview|CollectionHome| CollectionDetails|CollectionShowRoot|&Pages|Co&ntent|&Forms|Action &Wizard|Recognize &Text|P&rotection|&Sign && Certify|Doc&ument Processing|Print Pro&duction|Ja&vaScript|&Accessibility|Analy&ze|&Annotations|D&rawing Markups|Revie&w

Property(S): PreviousFileTypesOwnerKey = Software\Adobe\PDF Owner\PreviousOwner

Property(S): Elevated = 1

Property(S): AdobeRIBSUninstallSupport = 1

Property(S): RunTimeProperties = CACHE_DIR;UPDATE_DIR;ProductName;OriginalDatabase;REMOVE;Installed;ACROBAT;INSTALLDIR;ISX _SERIALNUMBER;LOTUS_DLL_PATH;ProductCode;ProductLanguage;SUITEMODE;SourceDir;UILevel;Setup CacheExport;ALLUSERS;REINSTALLMODE;PLUG_INS;SUPPORTDIR;ProductVersion;EULA_ACCEPT;REGISTRA TION_SUPPRESS;ICONS_FOLDER;DefragResetProgress;COLOR_FILES;WindowsFolder;TempFolder;Common FilesFolder;ESIVGPU;ISX_ENCYPTEDSERIAL;A9_CACHEPCD_SAVED;DEFAULT_VERB;IS_CURRENT_PDFOWNER; ACTIVE_X;LANG_LIST_SERIAL;INSTALLMAJORVERSION;CWProvXMLFile;PRESERIALIZATIONFILEPATH;Versi onNT;VersionNT64;INSTALL_MODE;SystemFolder

Property(S): OVERSIZED_PAGES = Oversized Pages

Property(S): SMALLEST_FILE_SIZE = Smallest File Size

Property(S): HIGH_QUALITY_PRINT = High Quality Print

Property(S): PRESS_QUALITY = Press Quality

Property(S): aaa = 0

Property(S): FilesLabel = 0

Property(S): REMOVE_BLOCKING = ALL

Property(S): Dist_Unsupported_Install = Adobe PDF Creation Add-On XI cannot be installed on its own. Please initiate the installation through the product which shipped Adobe PDF Creation Add-On XI

Property(S): _IsMaintenanceDist = Reinstall

Property(S): WaitForCostingComplete = 150

Property(S): ReadmeHtml = Readme.htm

Property(S): DWUSLINK = CEEC27D809AC97A8AEAC17A84E9C978F999BC08F69BBF088CEBB97D8E9CC97B8CE1C376FD9AC

Property(S): STANDARD = Standard

Property(S): PDF_INTEGRATION = 1

Property(S): AcrobatProDefaultProgramDesc = makes your job easier every day. Quickly create PDF files or PDF Portfolios; Intuitively edit PDF files from within Acrobat or convert them to Word, Excel or PowerPoint format; Build forms in minutes with included Adobe FormsCentral desktop software; Use guided Actions to automate document preparation

Property(S): AcrobatStdDefaultProgramDesc = simplifies your everyday tasks. Easily create and share basic PDF files that can be viewed reliably on computers, tablets, and smartphones; Edit PDF files intuitively within Acrobat or convert  them to Word or Excel formats; Electronically sign documents yourself or get them signed by others

Property(S): AcroBaseLEID = V6{}AcrobatStd-AS2-Win-GM

Property(S): AcroProLEID = V6{}AcrobatPro-AS2-Win-GM

Property(S): DV = 11.0

Property(S): VC10RTFailureHeader = Visual C++ 2010 SP1 (x64) Runtime Missing

Property(S): VC10RTFailureMsg2 = You can try installing using setup.exe if not already done. Press 'Ok' to ignore and proceed anyway or 'Cancel' to stop the installation.

Property(S): REGISTRATION_SUPPRESS = NO

Property(S): MSIRESTARTMANAGERCONTROL = Disable

Property(S): BrandNameMajorVer = Adobe Acrobat XI

Property(S): DEACTIVATE = YES

Property(S): LANG_LIST_Default = cs_CZ,da_DK,de_DE,en_AE,en_IL,en_US,es_ES,fi_FI,fr_FR,fr_MA,hu_HU,it_IT,ja_JP,ko_KR,nb_NO ,nl_NL,pl_PL,pt_BR,ru_RU,sk_SK,sl_SI,sv_SE,tr_TR,uk_UA,zh_CN,zh_TW

Property(S): MAGAZINEADJPN = MAGAZINE Ad 2006 (Japan)

Property(S): WIA_Service = ServiceNotRunning

Property(S): DefragResetProgress = No

Property(S): DISABLE_SUBSCRIPTION = NO

Property(S): DEFAULT_VERB = Open

Property(S): Install_Trial = Install the trial version

Property(S): Install_Subscription = Use trial or subscription

Property(S): WCCHROMEEXTVER = 11.0.0.379

Property(S): ValueImportAction = Import Action

Property(S): DISABLE_DESKTOPSHORTCUT_AAM = 1

Property(S): VC10RTFailureMsg1 = Installing Acrobat via MSI will not install Microsoft Visual C++ 2010 SP1 (x64) runtime. Without this, some application functionality will not work.

Property(S): LOTUS_INSTALLED = NO

Property(S): EmbdUI = 1

Property(S): DOTNET64_LINK = http://www.microsoft.com/downloads/details.aspx?FamilyID=b44a0000-acf8-4fa1-affb-40e78d788 b00&displaylang=en

Property(S): HigherpDistInstalledHeader = [BrandName] - Setup

Property(S): PROGMSG_IIS_REMOVESITE = Removing web site at port %d

Property(S): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s

Property(S): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...

Property(S): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...

Property(S): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s

Property(S): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...

Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...

Property(S): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...

Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]

Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]

Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]

Property(S): IS_SQLSERVER_AUTHENTICATION = 0

Property(S): IS_SQLSERVER_USERNAME = sa

Property(S): HigherpDistInstalledBody = Setup has detected that you already have a higher version product-"Adobe PDF creation Add-On [PDIST_INSTALLED_VERSION]" installed . Setup will now terminate.

Property(S): IS_PROGMSG_XML_COSTING = Costing XML files...

Property(S): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...

Property(S): IS_PROGMSG_XML_FILES = Performing XML file changes...

Property(S): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...

Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...

Property(S): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...

Property(S): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...

Property(S): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s

Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension

Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...

Property(S): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool

Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...

Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension

Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...

Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...

Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...

Property(S): RestartManagerOption = CloseRestart

Property(S): RESERVED_APPNAME_AAMSETUP = set-up.exe

Property(S): ErrorUnsupportedOS_2 = Setup will now terminate. Please refer to the minimum system requirements at http://www.adobe.com/go/acrobat_system_reqs.

Property(S): ErrorUnsupportedOS_1 = This application cannot be installed on this operating system

Property(S): UnsupportedOS_DotNet = The installation of [BrandName] on a 64-bit Windows operating system requires that you first install the following package from the location indicated below:

- Package: Microsoft .NET framework 2.0 x64

- Location: http://www.microsoft.com/downloads/details.aspx?FamilyID=

b44a0000-acf8-4fa1-affb-40e78d788b00&&displaylang=en

Property(S): RESERVED_APPNAME_PDAPP = PDApp.exe

Property(S): KBDOCLINK_ERROR_INVDRIVE = http://kb2.adobe.com/cps/404/kb404946.html

Property(S): WebLink = 0

Property(S): _WebLinkChecked = 1

Property(S): LANG_LIST_EXCEPTION = 0

Property(S): HotFix64_Link = http://www.adobe.com/go/ms_kb930627

Property(S): ADOBE_ACROBAT_DOCUMENT = Adobe Acrobat Document

Property(S): AppsInUseUnknownAcrobatApps = Applications that are using Adobe Reader or Adobe Acrobat

Property(S): UnsupportedOS_HotFix = Acrobat requires an update for this 64-Bit operating system.  The update can be found at http://www.adobe.com/go/ms_kb930627.  Please update your system and run setup again. Setup will now terminate.

Property(S): REMOVE_A_CURRENT = ALL

Property(S): LangListMismatchError = LANG_LIST has some locales which does not match with the locale of serial number.

How/where can I download an off line 64-bit installation of Adobe Reader?

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How / where can I download an off line 64-bit installation of Adobe Reader?

How to automatically accept EULA using SCCM deployment

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I am trying to deploy Adobe Reader XI to our Windows 10 computers using SCCM 2016. I am using the following command in my package

"AcroRdrDC1801120035_en_US.exe" EULA_ACCEPT=YES /qn and while the deployment works and installs Reader, the EULA acceptance doesn't. While

it's only a minor inconvenience, we don't want our users to have to accept the agreement, especially if there is a way to automatically accept it. Can someone please

help me? thanks

Adobe Reader DC is not getting removed during install of Acrobat ProDC

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Using Custom wizard for Acrobat professional DC by enabling remove Reader DC Not working(Reader DC still retains on machine)

 

REMOVE_PREVIOUS_READER= YES property is added to MST

on top of it , while installing Acrobat Pro DC, even Reader DC is getting upgraded to latest version.


How to not allow users to check or uncheck Enable Protected Mode

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I know how to change the HKLM\Software\Policies\Adobe\Adobe Reader\10.0\FeatureLockDown\bProtectedMode to '1' to set the 'Enable Protected Mode at startup', but how do you disable to checkbox altogether so that users cannot change it?

Approved Trust Certificate List - Update Now

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Hi,

 

We have Adobe Acrobat DC deployed to all of our users. We need to load the trusted root certificates from an Adobe Server. Clicking "Update Now" works, which is great because we get the certificates and our issue is resolved. However, we need to do this for all users.

 

To try and achieve this, I made 2 changes:

Computer\HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\Security\cDigSig\cAdobeDownload - bAskBeforeInstalling

Changed from 1 to 0

 

Computer\HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\Security\cDigSig\cAdobeDownload - bLoadSettingsFromURL

Changed from 0 to 1

 

The effect of these 2 Registry changes was to tick the box for "Load trusted root certificates from an Adobe server" and to untick the box for "Ask before updating". These settings are found in Adobe Reader under Edit > Preferences > Trust Manager.

 

These changes do not result in the certificates being downloaded though; but only seem to set the tick boxes as desired. So I'm wondering, how do we effectively click the "Update Now" for all users? Is there a Registry change that we can do for this as well?

 

Currently, we have just 1 Certificate under Edit > Preferences > Signatures > More (under Identities & Trusted Certificates). We get many, many more after clicking "Update Now".

 

Thanks to anyone who can offer any help/advice.

 

Fredrik

How to activate Adobe Acrobat 7.0 Professional

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My company bought a long time , Adobe Acrobat 7 Professional , but now calls for activation. By phone it is no longer possible and the Internet the following message appears :

" Activation Server Unavailable" .

How could activate?

Obs .: We have the box, the serial , manual, CD.
Obs .: We have the box, the serial , manual, CD.

Can you deploy Acrobat Pro 2019 where it doesn't require a sign-in?

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We have a University environment where we will not be creating Adobe IDs for all 50,000 users. instead, we will create Enterprise IDs for the users who will receive a full Creative Cloud account. This is done because we are decentralized and have to be able to bill appropriately.

 

However, we would like to install Acrobat on the majority of our lab machines and for the majority of the 6,000 faculty and staff who are not receiving CC accounts. This is a problem as Adobe is telling us that in order to use Acrobat, the user must sign in with an Adobe ID.  We want to avoid this if at all possible, but we can't find any solution or work-around for it (everything on the forums is from 3-4 years ago and is worthless now).

 

Does anyone know if this can be done, or are we at the mercy of Adobe and forcing the users to create IDs to use Acrobat?


Thanks

How to automatically accept EULA using SCCM deployment

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I am trying to deploy Adobe Reader XI to our Windows 10 computers using SCCM 2016. I am using the following command in my package

"AcroRdrDC1801120035_en_US.exe" EULA_ACCEPT=YES /qn and while the deployment works and installs Reader, the EULA acceptance doesn't. While

it's only a minor inconvenience, we don't want our users to have to accept the agreement, especially if there is a way to automatically accept it. Can someone please

help me? thanks

AcroTray.exe has stopped working - Terminal environment

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Considering the terrible way Adobe is reachable for support, I will try it this way with hopefully some results.

 

Our users have started getting errors using Adobe Reader X after the installation of Adobe Acrobat DC. They are getting the message “Acrotray.exe has stopped working”.

We have paid licenses so would like to request support on this matter seeing it’s AcroTray.exe, component of DC, that generates the error. I will elaborate our environment.

We have a customer with 50+ users who all log in on four Windows 2008 Standard x64 Terminal Servers. On this server they have multiple application like Office,

Adobe Reader X, and many more.

 

The customer requested to install Adobe Acrobat DC on all four servers next to the existing Adobe Reader X installation. After the deployment of DC, the users were getting

random Acrotray.exe error messages. Some get it when they log in to Windows on the Terminal Server and others get it when generating PDF.

We can’t reproduce the error using a test account on the same server as the users, this test user is a copy of a normal user.

Here are two examples of the Windows Eventlog: Applications.

 

Eventlog server 01 (05-mar-2016 18:17:24)

Faulting application name: acrotray.exe, version: 15.6.30060.15959, time stamp: 0x5595fe57

Faulting module name: ntdll.dll, version: 6.1.7601.23338, time stamp: 0x56a1c6e6

Exception code: 0xc0000374

Fault offset: 0x000ce843

Faulting process id: 0xf34

Faulting application start time: 0x01d17702e19a0cfc

Faulting application path: D:\Progs\Adobe Acrobat DC\Acrobat\acrotray.exe

Faulting module path: C:\Windows\SysWOW64\ntdll.dll

Report Id: 202e502c-e2f6-11e5-9594-005056964fb8

 

Eventlog server 03 (07-mar-2016 10:11:12)

Faulting application name: AcroTray.exe, version: 15.6.30060.15959, time stamp: 0x5595fe57

Faulting module name: ntdll.dll, version: 6.1.7601.23338, time stamp: 0x56a1c6e6

Exception code: 0xc0000374

Fault offset: 0x000ce843

Faulting process id: 0x40cc

Faulting application start time: 0x01d178514ac5c12e

Faulting application path: D:\Progs\Adobe Acrobat DC\Acrobat\AcroTray.exe

Faulting module path: C:\Windows\SysWOW64\ntdll.dll

Report Id: 8914298e-e444-11e5-9e85-0050569654e0

 

 

 

Does anyone have any experience in this and maybe can tell how to solve this issue?
Thanks!

Installing Acrobat 2017 Prof. on MACOS 10.14.3

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Hello there, my Name is Markus and i need a little help please.:-)

 

Acrobat 2017 Pro on MAC OS 10.14.3

 

The install process works fine.

Starting Acrobat and type in the credentials (e-mail and password) OK.

 

Does someone knows what i can do?

 

Problem:

 

Acrobat tries to start and then stopped with that erros message. Always.

 

Process:               PDApp [72575]

Path:                  /Library/Application Support/Adobe/*/PDApp.app/Contents/MacOS/PDApp

Identifier:            com.adobe.PDApp

Version:               10.0.0.49 (10.0.0.49)

Code Type:             X86 (Native)

Parent Process:        ??? [1]

Responsible:           PDApp [72575]

User ID:               501

 

 

Date/Time:             2019-03-07 14:45:03.786 +0100

OS Version:            Mac OS X 10.14.3 (18D109)

Report Version:        12

Bridge OS Version:     3.3 (16P3133)

Anonymous UUID:        24B16BA7-1EEC-E5EA-A1F4-911DE35E0553

 

 

 

 

Time Awake Since Boot: 15000 seconds

 

 

System Integrity Protection: enabled

 

 

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

 

 

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000004

Exception Note:        EXC_CORPSE_NOTIFY

 

 

Termination Signal:    Segmentation fault: 11

Termination Reason:    Namespace SIGNAL, Code 0xb

Terminating Process:   exc handler [72575]

 

 

VM Regions Near 0x4:

-->

    __TEXT                 0000000000001000-00000000000b1000 [  704K] r-x/rwx SM=COW  /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp

 

 

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   adobe_oobelib.dylib            0x0dc25017 0xdb53000 + 860183

1   adobe_oobelib.dylib            0x0dc2737d 0xdb53000 + 869245

2   adobe_oobelib.dylib            0x0dbb349d 0xdb53000 + 39439


Approved Trust Certificate List - Update Now

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Hi,

 

We have Adobe Acrobat DC deployed to all of our users. We need to load the trusted root certificates from an Adobe Server. Clicking "Update Now" works, which is great because we get the certificates and our issue is resolved. However, we need to do this for all users.

 

To try and achieve this, I made 2 changes:

Computer\HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\Security\cDigSig\cAdobeDownload - bAskBeforeInstalling

Changed from 1 to 0

 

Computer\HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\Security\cDigSig\cAdobeDownload - bLoadSettingsFromURL

Changed from 0 to 1

 

The effect of these 2 Registry changes was to tick the box for "Load trusted root certificates from an Adobe server" and to untick the box for "Ask before updating". These settings are found in Adobe Reader under Edit > Preferences > Trust Manager.

 

These changes do not result in the certificates being downloaded though; but only seem to set the tick boxes as desired. So I'm wondering, how do we effectively click the "Update Now" for all users? Is there a Registry change that we can do for this as well?

 

Currently, we have just 1 Certificate under Edit > Preferences > Signatures > More (under Identities & Trusted Certificates). We get many, many more after clicking "Update Now".

 

Thanks to anyone who can offer any help/advice.

 

Fredrik

How to Integrate Adobe Updates and Microsoft WSUS

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My environment implemented strict UAC policies. This hinders users from Installing updates. Is it possible to centrally manage updates through WSUS. If not, are there tools to manage Adobe Updates centrally?

MS Intune to deploy Acrobat Pro DC

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I am looking to use MS Intune or possibly Solarwinds for deployment. Has anyone been able to do this?

 

Many thanks,

 

Allan

Updating/Removing Reader DC

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Hi all!

 

We've recently started using Manage Engine as a replacement to WSUS for Windows and 3rd party patches.

 

One particular patch that we can't install is a critical one for Adobe Reader DC.

 

We get something along the lines of "Error 1328. Error apply patch to file ****. It has probably been updated by other means, and can no longer be modified by this patch. For more information contact your software vendor."

 

Ok - so it needs to be installed and updated via the same method - Manage Engine.

 

So, rather than manually uninstall on 700+ PCs, I attempted to utilize Manage Engine to uninstall from just my PC as a test and got:

 

"The file system does not support atomic changes to the lock type"

 

Anyone have any ideas?

 

Thanks!

How to automatically accept EULA using SCCM deployment

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I am trying to deploy Adobe Reader XI to our Windows 10 computers using SCCM 2016. I am using the following command in my package

"AcroRdrDC1801120035_en_US.exe" EULA_ACCEPT=YES /qn and while the deployment works and installs Reader, the EULA acceptance doesn't. While

it's only a minor inconvenience, we don't want our users to have to accept the agreement, especially if there is a way to automatically accept it. Can someone please

help me? thanks

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