Let printer determine colors Global Setting

February 11, 2019, 8:55 am

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Enabling the "Let printer determine colors" option when printing fixes an issue we are having with PDF's printing very slowly. We are wanting to deploy this fix to 100's of PCs and are wanting to know if there is a way to do this. Currently we are fixing this issue as people complain about it.

 

I have been able to determine the location of this setting in the registry as HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC\Originals\sPrinterSpace

 

This value is unfortunately set for the current user and varies by which user is logged into a PC. Is there a global value we can change, or is there a setting we can change during install using the Acrobat Customization Wizard?

 

Thank you for any help with this issue.

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The URL you have provided could not be reached. Please verify that the URL is... Acrobat/SP2010

April 16, 2012, 1:05 pm

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The following error is produced in Acrobat when trying to click version history documents in SharePoint 2010. "The URL you have provided could not be reached. Please verify that the URL is correct and that the network location is reachable." The revision of the document is reachable, but through typical HTTP via a web browser...but not through the SharePoint <==> Acrobat X Pro COM object magic that works fine for currently checked out documents. Please see inserted image. Thoughts on a fix?

Uninstalling Adobe Acrobat DC - Silently on a MAC

September 21, 2018, 11:01 am

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I have looked over this site and have found ways to manually remove the software.  Is there a way to silently remove it from a MAC?

 

Thanks,

NC

[Acrobat Reader DC] HKCU registry keys are not replicated for each user as for Adobe Reader

May 20, 2015, 7:53 am

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For Adobe Reader, all the registry keys which are added with the Adobe Customization Wizard are automatically added to each user. Unfortunately, it is not the same with Adobe Acrobat Reader DC.

 

They registry keys have to be stored in HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Acrobat Reader\2015\Installer\Migrate to be automatically added in the HKCU of the user at its first launch of the application. But they are stored in HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Acrobat Reader\[RegistryHiveName]\Installer\Migrate, as we can see on the screenshot below:

 

The problem is probably coming from one of the custom actions. The variable RegistryHiveName is not translated. I didn't make a lot of research, but waiting on a solution from Adobe, I made a PowerShell script which move the registry keys to the correct place:

Move-Item -Path 'HKLM:\SOFTWARE\Adobe\Acrobat Reader\`[RegistryHiveName`]\Installer\Migrate\*' -Destination 'HKLM:\SOFTWARE\Adobe\Acrobat Reader\2015\Installer\Migrate' -force

(PowerShell has to be executed in 32 Bits)

 

If Adobe can correct it in the next version, it would be nice !

Upgrade to Adobe Acrobat reader to the latest version

March 11, 2018, 1:35 am

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Dear All,

 

we have around 4000 Computer with Adobe Reader version 10,11 installed, I want to upgrade to the latest version, I need more details

- What is the latest Version or Build

- I will Upgrade by USing SCCM 1710 Current branch (also it will upgrade existing version)

- Any ADMX for GPO

- Different between the  Continuous track and Classic

- Install/Uninstall Command

- How to keep my Base Version update

- any XML for Microsoft SCUP 2017 

AcroPDF.dll

August 21, 2018, 5:19 pm

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In a VS 2017 Winforms VB application dealing with package designs, predominatly based on PDF files, I felt the need to provide a preview of those files in several points along the workflow.
At first I used a third-party component, but in some cases the designers created one or more hidden layers in the PDF files and they were all made visble by the component, obviously creating some confusion.
In the begining of April I decided to use the Adobe ActiveX control instead, with good results since then ( AcroPDF.dll, which in my Windows 10 machine the Acrobat Reader DC installer placed in C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX ).
However, yesterday I had to make a slight change in a form ( not related with PDF files ), deployed the application, and a few hours later some users reported an exception in several forms using the PDF viewer ( "Could not load file or assembly 'AxInterop.AcroPDFLib', Version=1.0.0.0, Culture=neutral"... ).
At first I thought I could have inadvertently modified the list of deployed files, but both AxInterop.AcroPDFLib.dll.deploy and Interop.AcroPDFLib.dll.deploy were included, and besides I had no problems with the PDF viewer in my computer.
The only significant note I can remember is that there was an apparently large security update of Acrobat Reader DC a few days earlier ( and at least two or three VS updates since the last time I had to deploy a new version of my application ). Besides that, the customer's computers run Windows 8, but I until now it didn't seem to matter.

An extensive Google search on the issue failed to provide any clue, so at this point I can't even identify the source of the problem, much less a solution for it.
Does anybody know what might be going on ?
Thanks.

How do I disable the Creative Cloud sign-in pop-up Window

November 22, 2018, 2:35 am

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Hi

 

I have installed Creative Cloud on a Citrix server, I have som users who use Creative Clud and some who don't.

 

If you sign in, Creative cloud is just minimized and don't pop up at logon.

 

but user who don't have a creative clod account and don't need on, are prompted for login every time they logon to the Citrix server.

 

How do I stop Creative cloud sign-in window from popping up at logon?

LEID for Acrobat Standard 2017

December 28, 2018, 8:33 am

≫ Next: I have a citrix streamed vhd environment and I have created a install msi and also ran the aobe_prtk command to stop the adobe acrobat from asking to login. I have a product ID that is valid. The program no matter what I do still asks the users to login.

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I'm looking for the LEID for Acrobat Standard 2017 to run some prtk commands.  I found the LEID for "DC Classic track 2017", but am unsure if it's the same as "Acrobat Standard 2017".  Any ideas?

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I have a citrix streamed vhd environment and I have created a install msi and also ran the aobe_prtk command to stop the adobe acrobat from asking to login. I have a product ID that is valid. The program no matter what I do still asks the users to login.

March 8, 2019, 7:10 am

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I have a citrix streamed vhd environment and I have created a install msi and also ran the aobe_prtk command to stop the adobe acrobat from asking to login. I have a product ID that is valid. The program no matter what I do still asks the users to login. How do I get this to stop?

"Grant offline exception" Not Work? "Sign-in" dialog still prompts

March 27, 2019, 10:09 am

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Hello guys,

I want disable "Sign-in" dialog to avoid everyone needs to login with Adobe ID.

So I use "Grant offline Exception" function in Acrobat Customization Wizard.

And it's successful.

Then, I tried on Windows10 VM. Also "Sign-in" dialog didn't prompt. (it seems work.)

However, it DID NOT WORK on Windows 7 Host. "Sign-in" dialog prompts EVERY TIME when i open Acrobat

(I use Setup.exe to install)

 

MST is indeed in setup.ini

How can i fix it?

Thanks for help.

Fred

Creating a custom dictionary for Acrobat and Reader.

July 10, 2012, 12:35 pm

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I want to create a custom dictionary to be used by all of our users when they access a “forms document” through Adobe Reader/Acrobat.

 

Here are some of the issues:

 

The default dictionary name under Custom Dictionaries has a .clam extension.

Is there a way to edit this?

Does it contain the index settings for all the other added.txt and excluded.txt dictionary files?

 

The Reader's default location is under a user’s LocalLow folder.

C:\Users\PIN\ AppData\LocalLow\Adobe\Linguistics\Dictionaries\Adobe Custom Dictionary.

 

The Acrobat default location is under the user's Roaming folder.

C:\Users\PIN\ AppData\Roaming\Adobe\Linguistics\Dictionaries\Adobe Custom Dictionary\.

This is buried under the users profile and we need to be able to update these files on all the user’s workstations prior to log on.

This could be done by redirection of the new custom dictionary. What is the location of that setting in the registry?

 

Is there is a way to append to the standard dictionary file so as not to replace any setting that a user may have made to the dictionary?

Is this done to the .clam or .txt file outside of the Adobe Reader application?

 

What is the “All” setting in the dictionary?

Does that imply the program will look through all the dictionaries?

 

Is there a way to create a new dictionary name that would appear under the preferences\spelling\dictionaries list. Is there an Index file that would point to a newly created Dictionary folder?

 

 

How can I disable all online functionality within FormsCentral using Adobe Acrobat Customization?

February 11, 2013, 11:17 am

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I would like to either install FormsCentral and have all online functionality disabled, or install FormsCentral but have it disabled until a users requests it (an admin could come and enable it through Options).  When I disable all online services from within Adobe Customization Wizard XI it does not remove the online functionality within FormsCentral.

 

Thanks for the help!

Command lines for removal of all previous versions of acrobat pro's

January 30, 2014, 4:05 am

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I am looking for some command lines to remove all versions of PRO. We have clients on older 9 older 10 and 11. We have enterprise license for 11.0.06 for all clients and would like to remove all old and run a new pro on clients. Any help would be great..

Acrobat Reader DC and Adobe Acrobat DC Cleaner Tool has stopped working...

February 28, 2018, 8:58 am

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I am in the process configuring an uninstaller for Adobe Reader in case we have failed installation within our company.  I found your cleaner tool, which is exactly what I needed!

 

However, after the tool completes the uninstall process (logs have finished being written), it crashes.  I have tested this on multiple computers.  Even if I run the tool without any adobe software installed, whenever it completes and you hit "Finish", it crashes.  If I run it silently, it crashes.

 

My machine is a Precision 3520 with Windows 10 1709.  However, this happened with a VM running 1709 as well.

 

Has anyone else experienced this?

 

Cert expired for Adobe Reader DC update .msp files

April 1, 2019, 2:33 pm

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When trying to download Adobe Acrobat Reader DC updates released in February ( http://armdl.adobe.com/pub/adobe/reader/win/AcrobatDC/1901020098/AcroRdrDCUpd1901020098_MU I.msp and

http://armdl.adobe.com/pub/adobe/reader/win/AcrobatDC/1901020098/AcroRdrDCUpd1901020098.ms p )

, I am receiving error messages on my SCCM server:

"Signature check on downloaded binary has failed".

After downloading the file manually, I checked the certificate used on the .msp package.

The certificate used expired on 3/15/2019:

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Unable to Submit Changes, MSI Set Value failed, Error Code = 259

August 11, 2015, 9:59 pm

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Trying to create Adobe Acrobat XI Pro Install package with Offline Exception

 

Offline Exception successful with Enterprise Key, but receive the follow error when trying to save the package:

 

Unable to Submit Changes, MSI Set Value failed, Error Code = 259

 

Please advise on how to save new package.

Problems deploying Adobe Reader DC GPO

October 7, 2015, 7:03 am

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Hi,

 

I'm trying to deploy Adobe Reader DC thru GPO. I've downloaded the package, take the msi, include the updates and customizing the installation with Adobe Customization Wizzard DC. I put it on a GPO and it installs right the first time. If I remove Acrobat reader DC and install again, it will not be installed again on the next restart.

 

If I try to install old version to know if it does the installation right uninstalling previous versions, it uninstalls old version but not install new one.

 

Can you help me? It's something strange, we have another GPOs for another software and we have not this kind of prroblems.

 

Thanks in advance,

 

Regards,

Serial number in ABCPY.ini for MSI Package?

January 7, 2016, 12:58 am

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I have The package containing AcroPro.msi and in the same folder is the Abcpy.ini. When I deploy the package to a computer it installs successfully and shows that it has picked up the username and company name but not the serial number.

 

in the Abcpy.ini

;***************************************************************
;OEM Installation Options
;***************************************************************
[OEM Install]
ISX_SERIALNUMBER=1111-1111-1111-1111-1111-1111
USERNAME=jtillman@napier.medway.sch.uk
COMPANYNAME=NAPIER COMMUNITY PRIMARY AND NURSER
INSTALLDIR=

 

Is there any special switch or command I need to add in to make this work? I am deploying on an RM CC4 network. So I have an install command box in the package properties where I can add in command switches. Thanks.

AcroTray.exe has stopped working - Terminal environment

March 8, 2016, 6:07 am

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Considering the terrible way Adobe is reachable for support, I will try it this way with hopefully some results.

 

Our users have started getting errors using Adobe Reader X after the installation of Adobe Acrobat DC. They are getting the message “Acrotray.exe has stopped working”.

We have paid licenses so would like to request support on this matter seeing it’s AcroTray.exe, component of DC, that generates the error. I will elaborate our environment.

We have a customer with 50+ users who all log in on four Windows 2008 Standard x64 Terminal Servers. On this server they have multiple application like Office,

Adobe Reader X, and many more.

 

The customer requested to install Adobe Acrobat DC on all four servers next to the existing Adobe Reader X installation. After the deployment of DC, the users were getting

random Acrotray.exe error messages. Some get it when they log in to Windows on the Terminal Server and others get it when generating PDF.

We can’t reproduce the error using a test account on the same server as the users, this test user is a copy of a normal user.

Here are two examples of the Windows Eventlog: Applications.

 

Eventlog server 01 (05-mar-2016 18:17:24)

Faulting application name: acrotray.exe, version: 15.6.30060.15959, time stamp: 0x5595fe57

Faulting module name: ntdll.dll, version: 6.1.7601.23338, time stamp: 0x56a1c6e6

Exception code: 0xc0000374

Fault offset: 0x000ce843

Faulting process id: 0xf34

Faulting application start time: 0x01d17702e19a0cfc

Faulting application path: D:\Progs\Adobe Acrobat DC\Acrobat\acrotray.exe

Faulting module path: C:\Windows\SysWOW64\ntdll.dll

Report Id: 202e502c-e2f6-11e5-9594-005056964fb8

 

Eventlog server 03 (07-mar-2016 10:11:12)

Faulting application name: AcroTray.exe, version: 15.6.30060.15959, time stamp: 0x5595fe57

Faulting module name: ntdll.dll, version: 6.1.7601.23338, time stamp: 0x56a1c6e6

Exception code: 0xc0000374

Fault offset: 0x000ce843

Faulting process id: 0x40cc

Faulting application start time: 0x01d178514ac5c12e

Faulting application path: D:\Progs\Adobe Acrobat DC\Acrobat\AcroTray.exe

Faulting module path: C:\Windows\SysWOW64\ntdll.dll

Report Id: 8914298e-e444-11e5-9e85-0050569654e0

 

 

 

Does anyone have any experience in this and maybe can tell how to solve this issue?
Thanks!

Prevent Acrobat update from installing the Chrome extension

January 13, 2017, 9:42 am

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Hi all,

 

It appears the latest Acrobat update installs an extension for Google Chrome. Is there any way to prevent this?

 

I am aware that it would be possible to block the extension using the "Configured extension blacklist" Google Chrome group policy, but I don't want to block it entirely, just prevent it from installing automatically.