[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe
Do I need to add Wow6432Node to tune Adobe acrobat on 64-bit Windows 10? Since Acrobat is a 32-bit application, I am confused. I found the application creates registry items both under the path with and without Wow6432Node.
I am testing new package deployments of Adobe Reader DC prior to releasing it.
I have used the customization tool for Adobe Reader DC to create a MST file so its a tailored install. The only thing it seems is, I can not alter or remove is the "add account" for Microsoft Share-Point.
At this time our organization does not have Share-Point and possibly not anytime soon.
How can I remove/disable that option? I would rather not spend the administrative overhead on training end user to ignore that it exists.
Jon
My steps are simply:
Using base MSI from Acrobat 2017 Release (Classic Track base release) — Release Notes for Acrobat DC Products I create GPO to deploy the package. This works just fine. But when I want to do an upgrade:
I tried various MSPs with the same result. One curious issue is that patching with the MSP creates additional folders 'Common', 'Program Files', 'System32'. Does the MSP patching actually work at all? Is there a way to just get an updated MSI without the problematic MSP fiddling?
Hello,
We currently use Nitro Pro sitewide in our environment. We are considering switching to Acrobat Pro but before we do so we would like to a couple of users to trial it.
Googling 'acrobat pro trial' takes me to a consumer web page where I get a trial for only 7 days and have to enter credit card details for a subscription for after the trial expires. I don't want this because we would pay for it via a reseller with bulk pricing, single key etc..
How do I get the enterprise equivalent of the trial?
Thanks
Hi,
I was looking here:
Document Cloud Product Tracks — Enterprise Administration Guide
And I was wondering what path we should choose. We would like to lock down patches ie: we don't want it to update automatically, as we'd like to do some testing really. The fact that only the latest update is available doens't matter too much, if it means that we can schedule it as and when we please, and so that we can check the general firmware.
Also, I'd imagine you can just patch over whatever we've got already, instead of re-installing Adobe reader every time, and recustomising it every time?
Thanks
Hello, I recently have signed my company up to distribute Adobe Products through custom .wim file and Group Policy. I am just looking for a little clarification on the terms of the license agreement, specifically 3.4 (b) "Upon release of new version of the software, distributor will cease reproduction and distribution of previous version".
Forgive me for being a bit slow and confused on the "Reproduction" but how do you define this vs "Production"? Am I allowed to run the previous version on my workstations after the new release requirements and I just have to make sure to distribute the new version going forward? Or am I required to upgrade all running instances at my company?
With regards to the above and the record keeping required in the event of an audit, what specifically is needed to be documented?
-Just the event of distribution of the software? (i.e: Month 1 - 20 Installs, Month 2 - 10 installs)
OR
- The event of distribution as well as version distributed (ie: Month 1 - 20 Installs of Flash 31, Month 2 - 10 Installs of Flash 32 in the event of a major release)
Same with Reader as well, I just used flash as the example because it is clearer of the version number available.
This is an over simplified example but I am just trying to do my best to illustrate my question and concerns.
Any Feedback is greatly appreciated, thank you!
- Bret
Enterprise environment and we're setting the Mode key under HKLM\SOFTWARE\Wow6432Node\Adobe\Adobe ARM\Legacy\(product name)\(product code) to 0 to prevent download and updating of Acrobat Pro DC. Even after setting the key I'm still seeing a checkbox next to the Automatic Updates under preferences. Is this expected behavior?
We still want to manually check for updates so we don't want to hide the option using bUpdater.
I've been referencing the following: Windows Updates
I have a computer lab all installed with Acrobat Reader DC. Some of them are on version 2019.008.20071, and some are on 2019.008.20074. We are having an issue with the header being cut off / trimmed when printing in Acrobat Reader version 2019.008.20071, but prints perfectly fine in version 2019.008.20074. Why is it that some PCs are able to update automatically, and others are not? How can I trigger the automatic update for all the PCs, and not have to manually update each computer 1 by 1? All PCs have the AdobeARMservice started.
Hi, is there a list of Catalogs available for adobe products for use with Third Party Updates in SCCM? The only ones I have found reference to don't appear to be signed.
For Acrobat, I used https://armmf.adobe.com/arm-manifests/win/SCUP/AcrobatCatalog-DC.cab but this returns the following error.
Catalog "Adobe Acrobat DC Catalog" does not include content signing certificates, attempts to publish update content for updates from this catalog may be unsuccessful until content signing certificates are added and approved.
Solution: Contact the catalog provider to obtain an updated catalog that includes the content signing certificates.
******************
I have this for Reader DC
https://armmf.adobe.com/arm-manifests/win/SCUP/ReaderCatalog-DC.cab
Catalog "Adobe Reader DC" does not include content signing certificates, attempts to publish update content for updates from this catalog may be unsuccessful until content signing certificates are added and approved.
Solution: Contact the catalog provider to obtain an updated catalog that includes the content signing certificates.
******************
I have this for Reader Classic
https://armmf.adobe.com/arm-manifests/win/SCUP/ReaderCatalog-2017.cab
Catalog "Adobe Reader Classic" does not include content signing certificates, attempts to publish update content for updates from this catalog may be unsuccessful until content signing certificates are added and approved.
Solution: Contact the catalog provider to obtain an updated catalog that includes the content signing certificates.
So here's the huge problem - I want to deploy a patched Adobe X1 via group policy
NOt exactly ground breaking stuff ist it. And yet this complex procedure is fraught with problems.
Firstly I really struggle with Adobe's not simply doling out MSI's for any update. It really complicates things no-end.
Anyway, Here's what I understand the procedure to be.
1 Download the msi, - ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/11.0.00/
2 Msiexec -a it extract it to a folder
3 Download the patch - ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/11.0.22/misc/
4 msiexec -a -p tpatch.msp to patch msi in step 2
5 Run customisation wizard against the patched msi from step 4
6 Copy transform to folder
7 Point GP at a share and deploy using the transform from step 6
Fails on step 4.
The upgrade patch cannot be installed by the windows installer service because the programme to be upgraded may be missing or the upgrade patch may update a different version of the programme. Verify the program to be upgraded exists on your computer and you have the correct upgrade patch
So try another patch
This folder ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/11.0.21/misc/ has 2 msp files.
Redo steps 1- 4 with this AdbeRdrUpd11021_MUI.msp- which failed to patch.
Redo steps 1 - 4 with AdbeRdrUpd11021.msp which seemed to patch ok,
However I fail on step 5 - Setup.ini is missing apparently.
Created an empty ini file and redid steps 1 -5 , but no joy. Still missing an ini file.
Can someone detail the correct procedure to get a usable msi that I can run the customisation wizard against so I can deploy this.
Thank you.
I have about 10K non OCRed pdfs, and I want to pick up all that contain the name of the company "Fedex".
If I try to apply OCR before advanced search process it will take great amount of time, the pdfs are 100 pages and more.
But the thing is that keyword located in the beggining of the first page of the document. Is there any method to select all files contating the keyword without OCR of the whole document?
User are getting 
this error, random user, random locations
How can we resolve this . Happens at random times, but still allows user to finish document
Have been running Adobe DC or Creative Suites using Named User deployment in a Cittrix XenDesk 7.16 environment using stateless machines with user profiles for 6months with no issues. Yesterday when users tried to login to Adobe DC they are getting the popup for the "License limit reached" and the two options to either "sign me out of other computers so I can sign in here"or "I signed out of one computer so I can sign in here" Each user has their own Named User license assigned. What all of sudden could be causing the license to not "release/reset" when the VDI machine is shutdown. Once again this starting happening just yesterday and is taking place with separate companies that we support each with their own Adobe Subscription Accts. The architecture for the XenDesk environment is the same for all of them.
I've recently setup the local Adobe Update server and can successfully update my Creative Cloud applications on this one machine, but adobe acrobat will not point to the new server, it still shows in AdobeApplicationUpdater log that it is pointing to adobes web update site. The problem is our firewall is blocking that and it is throwing me an error. Is there any where I can change the update URL. I have placed the
AdobeUpdater.Overrider file in
\ProgramData\Adobe\AAMUpdater\1.0\AdobeUpdater.Overrides
\Program Files (x86)\Common Files\Adobe\UpdaterResources
because acrobat is not part of Creative Cloud do I need to play it in another location?
I'm trying to create a deployment via SCCM of the latest version of Adobe Acrobat Reader DC for our organization, and I'm having some difficulty getting it to work properly. Here are the steps I've taken:
I'd really appreciate any help or advice.
Hi,
yersterday, Adobe published AcrobatUpd1010.msp.
Today we wanted to update our AIP (10.0.3), but wrong package is noticed (although package should be cummulative)
So we´'ve updated major package 10.0.0 -> AIP update process finished successfully.
But rollout via GPO has crashed. Manual installation shows error 1334 "...acrord32.dll...not found in data1.cab...".
We've changed AIP-sourcefiles, but no success.
Help!
Klaus
As an insurance company, we have lot of medical records in our system that are .tiff/.tif formatted. We also have some files that come through as .pdfs and when pointing both types to open with Acrobat, they open differently. The tiff files open with the Acrobat program, then if you try to close it, it asks if you want to save the file. The PDFs however, appear to be opening up in IE10 with some sort of plugin -- it's just a full screen view of the PDF inside a new IE window and offers the toolbar when you hover over certain areas. Opening PDFs doesn't open the download box each time like when you open a .tiff file either.
We're hoping to have the .tiff files open just like the PDFs, with that IE plugin. We searched through the registry and tried to change the files to open similarly but have been unsuccessful in our tests.
Is there a way to pull .tiff files open like .pdf when downloading them in IE? Again I'm pretty sure it's an IE plugin that's opening up the PDFs but I can't tell what it's called or how to change that option for Tiff files.
Any recommendations or help in general would be a huge bonus, thanks!
Also wasn't sure where exactly this post belongs so please move as needed.
Hi,
I'm trying to deploy Adobe Reader DC thru GPO. I've downloaded the package, take the msi, include the updates and customizing the installation with Adobe Customization Wizzard DC. I put it on a GPO and it installs right the first time. If I remove Acrobat reader DC and install again, it will not be installed again on the next restart.
If I try to install old version to know if it does the installation right uninstalling previous versions, it uninstalls old version but not install new one.
Can you help me? It's something strange, we have another GPOs for another software and we have not this kind of prroblems.
Thanks in advance,
Regards,
I've deployed Adobe Reader DC using the msi and transform created with the Acrobat Customization Wizard DC.
It install fine but when users first run Reader they are prompted for an administrator credentials because the program C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\ADelRCP.exe is trying to run.
Our users do have local admin rights. How do I prevent this popup occuring on Reader startup and what does this ADelRCP.exe do?
Hello,
I have to hand it to Adobe - I've never come across and application that sells 2 separate versions, with a cost difference of over $100, that they intentionally made it nearly impossible to distinguish between one another.
We use SCCM, and from what I can tell, Adobe Acrobat DC Pro & Standard both have the same GUID, version number, and display name. How in the world are we supposed to accurately track our licenses? We use ServiceNow's Software Asset Management module, integrated with SCCM, to manage software licenses. It can't tell a difference, and even I as a human, and a 10 year IT Pro, can't either.
Can someone please tell me how I am to accurately manage my Acrobat DC software licenses?
Thank you
