Hi

I'm trying to make an Acrobat DC deployment package. We are a CCE customer. I'm yet to have success with Acrobat DC deployments. They tend to work at first, then the prompt for sign-in comes back, or the product claims to not be activated. In any case, here are the steps I'm taking, please tell me whether or not it looks like I'm doing this right. And most of all, what I'm supposed to do with the checkbox that offers me to "allow standalone Acrobat deployment with CCE serial... This is new, and thus far, I have not been able to find any documentation that explains what it is. Not even the "Help" window that displays for each page addresses it. Questions are in bold.

1. Make Acrobat DC package using CCP. I uncheck the "Creative Cloud Desktop Application", as this package should be strictly the latest version of Acrobat. Though, I do want admin users to be able to update their own software.
2. I open Acrobat Customization Wizard DC and proceed to open C:\[path]\Acrobat Pro DC\Build\Setup\APRO15.0\Adobe Acrobat\AcroPro.msi. All defaults are left default unless noted in the following steps.
3. Since this is a package made with CCP, I leave the serial number field blank.
   1. Personalization
      1. In this scenario (am a CCE customer, configuring a package to be deployed via SCCM) what should I do with "Allow standalone Acrobat deployment with CCE serial"?
      2. Check- Suppress display of EULA
   2. Installation Options
      1. Remove all versions of Reader
      2. Silently
      3. Suppress reboot
   3. Online Services and Features
      1. Check- Disable Upsell
      2. Check- Disable SignOut
      3. Check- Disable all services
   4. Save the package.
   5. Save the entire folder to the application share for SCCM
   6. Open SCCM > Software Library > Create Application
      1. Windows Installer (some things say to use the installer, other things say to use the MSI. Please explain!)
      2. Browse to location of AcroPro.msi
      3. Fill in Application details
      4. Installation program: msiexec /i "AcroPro.msi"  TRANSFORMS=AcroPro.mst /q
         1. Is this the right installation program? Should I change from msi to exe? Does the transform and /q switch look right?

So far, the application will deploy and install fine, but "Sign In Required" pops up immediately upon opening a PDF, which feels like neither the work pulling down the app from CCP, or switching the MST is making any difference. Also, I want to make this part of a OSD task sequence. What else do I need to do to this package in order for it to install as part of a task sequence, activated and not requiring sign in?

Thanks for your help!

-Garrett

We've packaged Acrobat 11.0.09 for deployment with the Customization Wizard and the install goes fine.  We are having issues when try to view linked PDF files in Internet Explorer 11 (Enhanced Security is on) on Win7 64-bit PCs.  We are receiving prompts asking us to allow opening of these files.  I was under the impression that starting with Acrobat 11.0.07 IE11 Enhanced Security was fully supported?  One thing I did notice is while viewing the IE11 add-ons, the "Adobe PDF Reader" add-on shows as 32-bit, any way to load the 64-bit version of this?  Thank you.    

I just downloaded Acrobat Pro. Everything I have attempted to edit tells me it is already signed and cannot be edited. This is not the case and I want to know if there is any way to edit pdfs I have already created? I have not signed anything because I just downloaded PRO today and that was not a free option.

Does anyone know how to correct this?

Thank you!!

Hello,

We would like to disable the adobe right mouse click context menu for our employees that don't have rights to use the Adobe Acrobat pro XI software. With Active Directory we can control the users in GROUPS who can see and use the Adobe acrobat pro XI software, but as standard all users see the adobe acrobat pro right click context menu which is used to convert/combine to PDF.

We can disable the whole adobe context menu by editing or removing the root registry key (see under) but then the users with rights for adobe pro XI can't use it anymore. Normally enabling/disabling registry keys isn't a problem when it's a current user key, but the context menu is found in the ROOT class.

[HKEY_CLASSES_ROOT\CLSID\{A6595CD1-BF77-430A-A452-18696685F7C7}\InprocServer32]

@="C:\\Program Files (x86)\\Adobe\\Acrobat 11.0\\Acrobat Elements\\ContextMenuShim64.dll"

"ThreadingModel"="Apartment"

Can somebody help us how we can manage the right click context menu using Active Directory user Groups?

If there are any questions, just let me know!

Norman Etty

Application Manager

I beg your pardon if this "after deployment" question is posted in the wrong forum.
I really need some help with this one.. What am I missing here?

In Acrobat Pro 11.0.01 you configure display PDF in browser (yes/no) by enabling or disabling a add-on in the browser. I want my end users to be able to select how they wish to view PDF:s. According to http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html there should be a add-on called "Adobe PDF Reader".

This add-on is missing on all my deployments so far!

For troubleshooting purposes I have replicated my problems when I install the product from original media without my transform and the results are the same. Am I missing some setting in the Customization Toolkit Wizard in order for the add-on to be installed properly?

On two completely clean and fully patched machines (XP x86 and Win 7 x64, english OS) I install Acrobat Pro 11.0 (english) and apply 11.0.01 patch.
In IE I select Tools -> Manage add-ons -> Show: All add-ons.

Adobe Acrobat Create PDF from Selection
Adobe Acrobat Create PDF Toolbar Helper
Adobe PDF Link Helper
Adobe Acrobat Create PDF Toolbar

There is no "Adobe PDF Reader", yet PDF:s are displayed in IE.

If I disable the four add-ons above, PDF is still displayed in IE.
If I launch IE in safe mode without add-ons ("C:\Program Files (x86)\Internet Explorer\iexplore.exe"  -extoff), PDF is still displayed in IE.
I terminate all visible Adobe processes (Acrotray, ARM for instance), PDF is still displayed inline in IE.

C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroPDF.dll is installed, if I rename this dll (using a SYSTEM account) PDF is displayed in Acrobat Pro XI.

How do I/end users control if PDF are to be displayed inline in IE or not *after deployment*??

(In Firefox everything works as expected and I can enable or disable the Adobe Acrobat plugin to control how PDF:s are displayed)

Regards

Hello,

We are having an issue in our environment that we haven't been able to resolve. We are running Windows Server 2012 R2 terminal servers and users are using Roaming profiles. The issue we are having is that if there is more than one PDF viewer installed on the terminal servers (Adobe Acrobat and Adobe Reader for example) when the user chooses a default PDF application, once they log off and back on, that default preference is lost. They once again have to select their default PDF viewer, every time they log in. If there is only one PDF application installed on the server, the setting is retained without an issue. Also, if you use a local profile, even with multiple PDF viewers installed, the default setting is retained without an issue. We've tried using GPP to set the registry key to set the default viewer, however, the value has a Deny Write value applied to it. We've also tried scripting an export and import of they key upon logoff and logon respectively, however, the same issue prevents that (the deny write value on the registry). HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pdf\UserCh oice\Progid

We've contacted Microsoft support, and they told us this was a 3rd party issue because the only file extension with this problem is the .pdf file extension. We also setup a test environment with only roaming profiles GPO setup and were able to duplicate the issue and make sure there wasn't a GPO causing this problem. Any help or guidance you could provide would be appreciated.

Thanks,

Adam

The SCCM SCUP catalogs are not available for the DC products. When can we expect to see them? Thanks.

I'm trying to deploy Acrobat Standard DC.

I logged into the licensing site and downloaded Acrobat_2015_Web_WWMUI.exe (description: Acrobat DC2015 12.0 WIN ESD ALL CLASSIC )

I downloaded the Acrobat Customization Wizard DC

I wrote down the serial number from the licensing website for Acrobat 12.0 Universal English Windows LIC SN

In the CustWiz "Personalization Options" I entered the serial number (copied & pasted to make sure there were no transposition errors)

In the CustWiz "Online services and features" I checked Disable Product Updates, Disable Upsell and Disable all services

I saved the package, which created AcroPro.mst

I also did transform>generate transform and called it myInstall.mst

I've then deployed acropro.msi with TRANSFORMS="AcroPro.mst" (and also tried with MyInstall.mst) and it successfully installs the program.

I double-checked that the path is C:\Program Files (x86)\Adobe\Acrobat 2015\ which signifies the Classic track installer

When I try to launch Adobe Acrobat DC, I'm prompted that Sign In is Required...

According to the ETK Pre-deployment planning, granting usage rights section, it says that "Admin pre-activates for all users"

Does that mean entering the serial number in the Customization Wizard (which I've already done) or is there some other thing I have to do to activate that license/serial number so that I can avoid this whole sign-in thing and run Acrobat DC just like we have in the past?

We are deploying a large footprint of CC, we have created\deployed the  Adobe Update Server Setup Tool (AUSST) v4 for the CC applications and this works for any of the Applications (photoshop, bridge,dreamweaver..ect), but I can not figure out how to update acrobat pro... Documentation is EXTREAMLY limited (as is typical for adobe) and there is nothing for the Acrobat piece.

Has anyone got this to work for Acrobat Pro on a windows system

There is documentation on creating the package and then using the MSI and then separate documentation stating that you must use the setup.exe as the MSI fails.  I have found this to be true but still having trouble creating an SCCM install package with the setup.exe that works properly and doesn't ask for licensing or to sign in.  Is there documentation on this process?

Hi

I'm trying to make an Acrobat DC deployment package. We are a CCE customer. I'm yet to have success with Acrobat DC deployments. They tend to work at first, then the prompt for sign-in comes back, or the product claims to not be activated. In any case, here are the steps I'm taking, please tell me whether or not it looks like I'm doing this right. And most of all, what I'm supposed to do with the checkbox that offers me to "allow standalone Acrobat deployment with CCE serial... This is new, and thus far, I have not been able to find any documentation that explains what it is. Not even the "Help" window that displays for each page addresses it. Questions are in bold.

1. Make Acrobat DC package using CCP. I uncheck the "Creative Cloud Desktop Application", as this package should be strictly the latest version of Acrobat. Though, I do want admin users to be able to update their own software.
2. I open Acrobat Customization Wizard DC and proceed to open C:\[path]\Acrobat Pro DC\Build\Setup\APRO15.0\Adobe Acrobat\AcroPro.msi. All defaults are left default unless noted in the following steps.
3. Since this is a package made with CCP, I leave the serial number field blank.
   1. Personalization
      1. In this scenario (am a CCE customer, configuring a package to be deployed via SCCM) what should I do with "Allow standalone Acrobat deployment with CCE serial"?
      2. Check- Suppress display of EULA
   2. Installation Options
      1. Remove all versions of Reader
      2. Silently
      3. Suppress reboot
   3. Online Services and Features
      1. Check- Disable Upsell
      2. Check- Disable SignOut
      3. Check- Disable all services
   4. Save the package.
   5. Save the entire folder to the application share for SCCM
   6. Open SCCM > Software Library > Create Application
      1. Windows Installer (some things say to use the installer, other things say to use the MSI. Please explain!)
      2. Browse to location of AcroPro.msi
      3. Fill in Application details
      4. Installation program: msiexec /i "AcroPro.msi"  TRANSFORMS=AcroPro.mst /q
         1. Is this the right installation program? Should I change from msi to exe? Does the transform and /q switch look right?

So far, the application will deploy and install fine, but "Sign In Required" pops up immediately upon opening a PDF, which feels like neither the work pulling down the app from CCP, or switching the MST is making any difference. Also, I want to make this part of a OSD task sequence. What else do I need to do to this package in order for it to install as part of a task sequence, activated and not requiring sign in?

Thanks for your help!

-Garrett

hello,

i am building a clean install of windows 7 pro 64-bit on my laptop.  after installing acrobat 9 pro, i now get several errors in the event viewer:

Hello,

I am trying to create an installer for Adobe Acrobat 11 Pro. I have used the customization wizard to create a transform file for the install and specified it to be silent. However, it appears that windows are still opening in the background when the installer runs, which causes my department's automated installer service to close out of the install thinking the installer is "broken."

The windows appear to be "Moving ____ to recycle bin" messages, meaning the Acrobat MSI is moving the setup files rather than deleting them completely.

Is there a way to change this behavior in order to make the installer delete the files instead of moving them?

The command is currently:

if exist [file generated to determine if a prior uninstall was sucessful] (msiexec /i "[PATH]Adobe Acrobat Pro\Adobe Acrobat 11 Pro\AcroPro.msi" /qn CLIENTUILEVEL=0 TRANSFORMS=[PATH]\Adobe Acrobat Pro\Adobe Acrobat 11 Pro\AcroPro.mst" /l*v "[PATH]\adobe.log")

Any help is appreciated.

Thanks,

Drew

Hey All,

I am using MDT to deploy Images and install apps.  I have packaged Acrobat Pro XI with the Customization Wizard XI and have used both  Unattended and Silent Install in the mst.

The below command starts the install but it is completely interactive except that my serial # and other settings are present so I know it is reading the mst.

command line:  msiexec /i AcroPro.msi TRANSFORMS=AcroPro.mst

adding  /qn  causes the install to fail w MDT error code 1603 - Fatal error during installation.

Any ides?

Thank You

Hello,  i'm using adobe acrobat pro to create a form.  I want to know if and how i can open a specific pdf file on mouse click based on the value of a textbox.  Text in this textbox can be A, B or C.

On opening the file it should be filling the new file with the data from the file that is open. Is this at all possible in Acrobat Pro?

I just downloaded Acrobat Pro. Everything I have attempted to edit tells me it is already signed and cannot be edited. This is not the case and I want to know if there is any way to edit pdfs I have already created? I have not signed anything because I just downloaded PRO today and that was not a free option.

Does anyone know how to correct this?

Thank you!!

The purpose of this thread is to identify EASIEST way to create/obtain an MSI file of the LATEST VERSION of Acrobat Reader (currently 10.1.3 as of 7/19/2012) to be deployed via GPO.  I am not concerned with customizations of Reader settings as I have accomplished this already using Group Policy.

It sounds so easy, but I have found it to be quite frustrating and extremely time consuming to figure this out.

Here's what I have so far:

To download the full installer from Adobe, you must first apply on Adobe's website to distribute Reader:

http://www.adobe.com/products/reader/rdr_distribution1.html

Once you submit the request, a short time later you'll get an e-mail with a link to download the full exe file of reader 10.1.3. 

Here's a link that explains how to extract an MSI from this exe:

http://blogs.adobe.com/dmcmahon/2010/06/16/how-to-extract-an-msi-file-from-the-exe-

for-adobe-reader/

Even with following those steps, I do not end up with an MSI file which will install 10.1.3.

To try another route:

There is also an Adobe FTP site.  If you navigate down into the Reader 10.1.0 folder there is an MSI file.  Good - but it's the old version.

You would think that if you navigate into the 10.1.3 folder there would be an MSI there as well.

Unfortunately there is not.  However, there is an MSP file found in the misc folder:

I have tried several methods that are supposed to combine the MSP file with the MSI file - they have not worked.

I have also tried several methods of modifying MSI files, and using the Adobe Cusomization wizard downloadable here:  http://www.adobe.com/support/downloads/detail.jsp?ftpID=4950

I am unable to end up with a deployable MSI file for Reader 10.1.3.

It's amazing that it's so complicated to deploy the latest version of Adobe Reader to my users.

Does anyone have a comprehensive answer to this simple problem?  I do not want a link to a document with 20 pages explaining the theory of MSP files.  I am looking for a concise, step by step method to obtain an MSI for 10.1.3 quickly and easily.

Thanks!

When will the Adobe Customization Wizard XI for WIndows be released? If is has been released, would you provide a link to the download.

Hi - Is it possible to disable or remove these for evey user? We use Adobe Reader X. I've read a few blogs saying you should use a JavaScript but the ones I've found don't work with this version. Doesn't look like they can be removed using the registry either and even AppSense can't lock them both out. The reason for doing this is that it sometimes hangs Outlook to the point where we have to kill it in task manager.

Hi,

i have problems with the customization wizard DC. I try to deploy Adobe Acrobat Reader 2015 and Acrobat 2015 Pro (both classic track -> thatswhy 2015 is right, or?).

Because i did not find an CW for 2015 I used DC instead... maybe thats the problem - i dont know...

I try to set Security -> Protected View -> Files from potentially unsafe locations but i did not work neither with Reader nor Pro version, its always "off" after installation and opening the application as default user. Was not a problem when we customized version 11 with the CW for 11.

Because it was a recommendation i already uninstalled CW for 11 and try to edit/add some registry settings manually or with the CW is not the way it should be.

Anybody got a clue on that?

Thanks Sascha