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Install Acrobat XI Pro with volume license

June 6, 2013, 2:49 am
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Hello,

we have bought Acrobat XI Pro (volume license account for 5 user).

The software was installed 5 times , but after the trial period, they could not be activated.

The adobe support said, we must use Adobe Application Manager Enterprise Edition. See Case #0210629850

We have downloaded ApplicationManagerEnterprise_3_1_all.exe and have it installed.

When running the program, there was an error. "There could be no valid installer found."

In German "Es konnte kein gueltiges Installationsprogramm gefunden werden."

We use as installer "AcrobatPro_11_Web_WWMUI.exe", as it was provided to us from the download site.

We use also a original adobe installer-CD "Adobe Acrobat XI Pro". The same error.

Please advise.

Thanks

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Acrobat Reader 11 MUI : Impossible to change Language for Final user.

January 19, 2015, 1:44 am
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Hello,

 

I need to deploy AdbeReader on several PC.

On my enterprise, we have several language (english, french, deutch...)

 

I have configure MSI package with Adbe Customization Wizard. But on this tool we cannot choose "Set the language to the OS language..." By defaut, I choose English.

 

2015-01-19_10-29-08.png

 

I have read on Adobe Reader document that by default, for MUI, we need to put 1 to this reg key :

 

HKLM\SOFTWARE\Adobe\(product)\(version)\Language\UseMUI\


In my case, it's ok.


But, when I install Adobe Reader with my mst file, application stay in english (even if I use a french computer).


And, if I try to change manually the language it does'nt works. Choose at application startup does'nt too. I have never the popup to choose the language.


2015-01-19_10-23-56.png


Someone can help me ?


Many thanks !

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Software Metering for Adobe Acrobat Pro/Std software.

September 24, 2015, 1:32 pm
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I need to create the software software metering for adobe acrobat pro/std software. Please help me to find out the software metering file for adobe acrobat pro. I need to find out that users have adobe acrobat pro/std installed but not using Write,create etc.. features. I know its so tricky because some users may use adobe acrobat pro to read pdf documents. kindly help me to find out the same

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How to Integrate Adobe Updates and Microsoft WSUS

September 29, 2015, 1:26 am
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My environment implemented strict UAC policies. This hinders users from Installing updates. Is it possible to centrally manage updates through WSUS. If not, are there tools to manage Adobe Updates centrally?

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How can I get Adobe Acrobat SharePoint opendocuments component plug-in? It does not show in IE11 All Add-ons

May 12, 2016, 9:03 am
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I am trying to get PDFs to open in either Adobe Pro or Reader from within SharePoint. It seems like the only viable alternative is to install the Adobe Acrobat SharePoint opendocuments component on our systems.  I have looked online to find the plugin but cannot locate it.  There was a posting that I read, that suggested that it is installed during the Adobe install.  It was not installed on my system, and I cannot find it anywhere in the IE 11 Add-On manager looking at All Add-Ons. Another post said that the add-on would become visible once a SharePoint document is opened. That does not happen. Another post recommended that the DOCIcon.xml file should be modified. That cannot happen, as modifying that file changes the PDF opening behavior on the entire Farm, and I want this to be limited to just one site. Thoughts?

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How do i stop the Sign in prompt for Acrobat pro DC 2015

May 24, 2016, 6:48 am
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We are just after updating from Acrobat 11 to Acrobat PRO DC. Ever since the upgrade users have been complaining that they are been prompted to sign into acrobat. I have read that by using the "Adobe Provisioning Toolkit" that you can remove this sign-on requirement.

 

However i am having a problem with getting the "Adobe Provisioning Toolkit" as we bought the licenses via a re-seller. I do not have access to the Adobe licensing portal to get the tool.

 

Is this the correct way to remove this sign on requirement and if so where can i get access to the provisioning toolkit?

 

Any help would be really appreciated.

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How to not allow users to check or uncheck Enable Protected Mode

March 8, 2012, 9:46 am
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I know how to change the HKLM\Software\Policies\Adobe\Adobe Reader\10.0\FeatureLockDown\bProtectedMode to '1' to set the 'Enable Protected Mode at startup', but how do you disable to checkbox altogether so that users cannot change it?

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Install Adobe updates via WSUS and ignore UAC restrictions

July 24, 2012, 10:58 pm
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Hi

 

My company has currently set new UAC security settings but we have an issue where we are not able to update Adobe products because UAC stops it, UAC also does not prompt for elevation it just out right blocks updates.

 

We really need a way to either allow the updater to run/install past the UAC restrictions OR find a way to distribute adobe updates via WSUS if it's possible

 

Thanks

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Can ANYONE please tell me what the 'ESD' means for Acrobat XI Pro Win ESD? What is the difference between 'Acrobat XI Pro' and 'Acrobat XI Pro Win ESD'?

February 4, 2016, 7:35 am
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Can ANYONE please tell me what the  'ESD'  means for Acrobat XI Pro Win ESD? What is the difference between  'Acrobat XI Pro'  and  'Acrobat XI Pro Win ESD'?

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Embed PDF font as default

January 9, 2013, 1:55 am
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We have just adopted a company wide branding/font and we need to ensure our users embed this font whenever they create PDFs

 

Does anyone know if it is possible to set this on all our computers using Group Policy or similar?

We are currently using Acrobat 9 Pro

 

Thanks!

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Successful AdobeCC2017 Build, Acrobat can't update

November 9, 2016, 7:03 am
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Hello... I successfully built an Adobe CC 2017 package for Mac with our Education license. Once installed, everything works as it should... applications are licensed, and I can update without having to sign in with an Adobe account. Great. Except, Acrobat DC is the only application that can't update... "An error occurred. Please check for updates again later. Error: 104". The version is 2015.020.20039. I created the installer yesterday.

 

I also created a Windows installer yesterday, which also installed as it should, and everything can check for updates. Acrobat DC successfully found an update, 2015.020.20049.

 

Anyone else experiencing this same issue, or know what the deal is? !

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Acrobat DC - set internet connection speed to LAN

June 16, 2015, 11:43 am
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Hello,

 

Is there a way to set Internet connection speed to LAN (in Edit> Preferences> Internet> Internet Options) using using Acrobat Customization Wizard DC?

 

Thanks!

Samir Dautovic

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Acrobat Pro 9

January 9, 2017, 4:48 am
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I purchased Adobe Acrobat Pro 9 several years ago for personal, non-business use.  About 2 years ago, i purchased an new multipurpose printer, scanner, fax.  I discarded the previous printer which was installed in Acrobat as the device from which to scan a document.  I cannot delete that old printer or add the new printer in

Acrobat for the purpose of Creating PDF from Scanner.  I have uninstalled Acrobat and reinstalled it, thinking that the new printer/scanner would be installed, but that did not occur.  Is it possible to delete an old printer/scanner and/or add a new printer scanner?

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Disabling SharePoint integration

July 29, 2015, 11:17 pm
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Hi I need some help

 

I have an SharePoint online Mapped as a WebDAV on my Machine,

however each time I tried to open a PDF, it shows a pop up of check out.....

I have read some forums where I was told to do an

Disabling SharePoint integrationhttp://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/planning.html#disabling-share point-integration


[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\11.0\FeatureLockDown\cSharePoint]
"bDisableSharePointFeatures"=dword:00000001

 

However the issue still persist.

I am using Adobe Acrobat XI 11.0.12

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Acrobat DC Enterprise Licensing on provisioned Citrix Terminal Server issues

December 1, 2015, 11:58 am
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Hello,

 

We are running into an issue with XA7.6 on PVS 7.6 and Server 2012 R2. I can key the master machine, but the provisioned targets are challenging users for the activation key. I downloaded the latest version of the Adobe Application Manager from the Using Adobe Provisioning Toolkit Enterprise Edition link and installed it. After installing the tool (no errors), the adobe_prtk.exe utility doesn't show up any where on the hard drive. I found and older version of the tool and installed that. The adobe_prtk.exe file did show up, but when I tried to run the command-line string with the key and leid to generate the prov.eml file I get an error 14. We opened a ticket with Adobe over a week ago and can't seem to get anyone to call us. When we try to talk to support we get run in circles. It is very frustrating as you might imagine and the client is livid at this point. Any help would be greatly appreciated.

 

adobe_prtk.exe --tool=VolumeSerialize --generate --serial="<ENTER SERIAL #HERE>" --leid="<ENTER LEID #HERE>" --regsuppress=ss --eulasuppress

 

Steve

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Problems deploying Adobe Reader DC GPO

October 7, 2015, 7:03 am
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Hi,

 

I'm trying to deploy Adobe Reader DC thru GPO. I've downloaded the package, take the msi, include the updates and customizing the installation with Adobe Customization Wizzard DC. I put it on a GPO and it installs right the first time. If I remove Acrobat reader DC and install again, it will not be installed again on the next restart.

 

If I try to install old version to know if it does the installation right uninstalling previous versions, it uninstalls old version but not install new one.

 

Can you help me? It's something strange, we have another GPOs for another software and we have not this kind of prroblems.

 

Thanks in advance,

 

Regards,

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Remote Desktop Licencing

September 30, 2016, 1:49 am
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I have a Windows Server 2012r2 Std which is running Remote Desktop Session services.  I have 35 users on this server and 8 of these users require Adobe Acrobat Std.  What type of licencing is required for this environment and how many cals are required.  Can I get away with just 8 or do I need to licence all users on the RDS.

Many thanks

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Having trouble installing Acrobat Pro DC Creative Cloud.

October 4, 2016, 11:01 am
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There is documentation on creating the package and then using the MSI and then separate documentation stating that you must use the setup.exe as the MSI fails.  I have found this to be true but still having trouble creating an SCCM install package with the setup.exe that works properly and doesn't ask for licensing or to sign in.  Is there documentation on this process?

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"Compile Error in Hidden Module: Distmon"

January 30, 2007, 10:58 am
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Any work around to this error message.

It shows up during the start up of Excel 2003 after the install of Acrobat standard 8.

Thanks
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Can Acrobat Pro DC be updated by our Internal Adobe Update Server?

September 14, 2016, 9:12 am
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We have an Internal Adobe update server configured for Create Cloud applications.  We've now purchased an enterprise license for Adobe Acrobat Pro DC, and would like to configure to auto update via our server.

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