Hello,

We are having an issue in our environment that we haven't been able to resolve. We are running Windows Server 2012 R2 terminal servers and users are using Roaming profiles. The issue we are having is that if there is more than one PDF viewer installed on the terminal servers (Adobe Acrobat and Adobe Reader for example) when the user chooses a default PDF application, once they log off and back on, that default preference is lost. They once again have to select their default PDF viewer, every time they log in. If there is only one PDF application installed on the server, the setting is retained without an issue. Also, if you use a local profile, even with multiple PDF viewers installed, the default setting is retained without an issue. We've tried using GPP to set the registry key to set the default viewer, however, the value has a Deny Write value applied to it. We've also tried scripting an export and import of they key upon logoff and logon respectively, however, the same issue prevents that (the deny write value on the registry). HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pdf\UserCh oice\Progid

We've contacted Microsoft support, and they told us this was a 3rd party issue because the only file extension with this problem is the .pdf file extension. We also setup a test environment with only roaming profiles GPO setup and were able to duplicate the issue and make sure there wasn't a GPO causing this problem. Any help or guidance you could provide would be appreciated.

Thanks,

Adam

Hey There, we have major problems with APTEE Tool on a provisioned Citrix 7.8 farm. The prov.xml file was created and serialized successfully on the master server, also it activates successful on the targets most of the time. But sometimes, Activation fails after restarting the target servers. After 2-3 Restarts, activation is successful... I asked Adobe support, they told me that they will not help me with this... Is there somebody that could help me out with this?

Our product version is "Acrobat Professional DC2015 12.0 MLP AOO License D (65258643)"

Here's one Logfile from a user, I don't know if it helps:

10/12/16 06:06:05:138 | [INFO] |  |  |  | AMT |  |  | 4812 | START SESSION, library version 9.0.0.2,7.0

10/12/16 06:06:05:138 | [INFO] |  |  |  | AMT |  |  | 4812 | Initializing C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat

10/12/16 06:06:05:138 | [INFO] |  |  |  | AMT |  |  | 4812 | Adobe License Manager version 3.5 (build 2.0) RELEASE

10/12/16 06:06:05:138 | [INFO] |  |  |  | AMT |  |  | 4812 | Virtualization Turned off

10/12/16 06:06:05:138 | [INFO] |  |  |  | PCDService |  |  | 4812 | PCD Service in non-threaded mode

10/12/16 06:06:05:138 | [INFO] |  |  |  | performance |  |  | 4812 | AMTPreObtainProductLicense took 1.991454 ms

10/12/16 06:06:05:138 | [INFO] |  |  |  | AMT |  |  | 4812 | RW check key updated !

10/12/16 06:06:05:138 | [INFO] |  |  |  | AMT |  |  | 4812 | App Product Locale [0] = de_DE

10/12/16 06:06:05:138 | [INFO] |  |  |  | config |  |  | 4812 | Loading configuration for C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\AMT\application.xml

10/12/16 06:06:05:138 | [INFO] |  |  |  | config |  |  | 4812 | Found payload code {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 06:06:05:138 | [INFO] |  |  |  | PCDService |  |  | 4812 | found driver code {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 06:06:05:138 | [INFO] |  |  |  | config |  |  | 4812 | config: Host app was installed, using installed license configuration.

10/12/16 06:06:05:138 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to read value for key [FLMap] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL] from cache : 769

10/12/16 06:06:05:138 | [WARN] |  |  |  | config |  |  | 4812 | Setting current license to the driver at startup because no mapping was found.

10/12/16 06:06:05:138 | [INFO] |  |  |  | config |  |  | 4812 | Setting current license to V7{}AcrobatESR-12-Win-GM [ALL]

10/12/16 06:06:05:138 | [INFO] |  |  |  | config |  |  | 4812 | payload code: {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 06:06:05:138 | [INFO] |  |  |  | config |  |  | 4812 | driver payload code: {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 06:06:05:138 | [INFO] |  |  |  | config |  |  | 4812 | driver licensing code: V7{}AcrobatESR-12-Win-GM

10/12/16 06:06:05:138 | [INFO] |  |  |  | config |  |  | 4812 | current licensing code: V7{}AcrobatESR-12-Win-GM

10/12/16 06:06:05:138 | [INFO] |  |  |  | config |  |  | 4812 | current locale code: ALL

10/12/16 06:06:05:138 | [INFO] |  |  |  | config |  |  | 4812 | Done loading configuration

10/12/16 06:06:05:138 | [INFO] |  |  |  | config |  |  | 4812 | Setting insalled locales

10/12/16 06:06:05:138 | [INFO] |  |  |  | config |  |  | 4812 | Changing locale to "de_DE" because old locale "" is not in the new list of installed languages

10/12/16 06:06:05:138 | [INFO] |  |  |  | AMT |  |  | 4812 | Installed Locale  [0] = de_DE

10/12/16 06:06:05:138 | [INFO] |  |  |  | AMT |  |  | 4812 | Reordered Locale  [0] = de_DE

10/12/16 06:06:05:138 | [INFO] |  |  |  | AMT |  |  | 4812 | config: Finding license info for payload: {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 06:06:05:138 | [INFO] |  |  |  | AMT |  |  | 4812 | config: PayloadCode: {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 06:06:05:138 | [INFO] |  |  |  | AMT |  |  | 4812 | config: Driver PayloadCode: {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 06:06:05:138 | [INFO] |  |  |  | AMT |  |  | 4812 | config: Installed LicensingCode: V7{}AcrobatESR-12-Win-GM

10/12/16 06:06:05:138 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 06:06:05:138 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [BridgeTalkCode] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 06:06:05:138 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 06:06:05:138 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [BridgeTalkCode] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 06:06:05:138 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [ISO_TAGGING_DISABLED] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 06:06:05:138 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [EULA] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 06:06:05:138 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [Registration] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 06:06:05:138 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [Registration] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 06:06:05:138 | [INFO] |  |  |  | AMT |  |  | 4812 | config: Growl Notification is suppressed.

10/12/16 06:06:05:138 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [EULAForPassive] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 06:06:05:138 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [EULAForPassive] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 06:06:05:138 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [Updates] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 06:06:05:138 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [Updates] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 06:06:05:138 | [INFO] |  |  |  | AMT |  |  | 4812 | config: No BridgeTalkCode found in configuration; Bridgetalk will be disabled.

10/12/16 06:06:05:138 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [SuiteFeatureCount] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 06:06:05:138 | [INFO] |  |  |  | AMT |  |  | 4812 | Application can be serialized (Non Passive App).

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM{|}de_DE] in cache : 519

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | config |  |  | 4812 | No de_DE licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to read value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL] from cache : 769

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | config |  |  | 4812 | No ALL licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to read value for key [CacheStatus] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL] from cache : 769

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to read value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL] from cache : 769

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | config |  |  | 4812 | No ALL licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to get enigma data from hive : 519

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [ExpirationDate] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to read value for key [LineCV 6] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL] from cache : 769

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to read value for key [LineCV 7] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL] from cache : 769

10/12/16 06:06:05:154 | [INFO] |  |  |  | AMT |  |  | 4812 | First launch (serial [97078708681418149718]).

10/12/16 06:06:05:154 | [INFO] |  |  |  | AMT |  |  | 4812 | Application state initialized.  Obtaining Product License.

10/12/16 06:06:05:154 | [ERROR] |  |  |  | ASUFeatureParser |  |  | 4812 | Signature successfully validated for asu features

10/12/16 06:06:05:154 | [INFO] |  |  |  | ASUFeatureParser |  |  | 4812 | asu features file successfully loaded

10/12/16 06:06:05:154 | [INFO] |  |  |  | AMT |  |  | 4812 | ASU feature MMA_SSO enabled

10/12/16 06:06:05:154 | [INFO] |  |  |  | AMT |  |  | 4812 | ASU feature RES_ENABLED enabled

10/12/16 06:06:05:154 | [INFO] |  |  |  | AMT |  |  | 4812 | Obtaining client features from cache.

10/12/16 06:06:05:154 | [INFO] |  |  |  | AMT |  |  | 4812 | Residual mode is supported for this product

10/12/16 06:06:05:154 | [INFO] |  |  |  | AMT |  |  | 4812 | Obtaining client product info from cache.

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [ExpirationDate] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | AMT |  |  | 4812 | Product can be used under a guest account

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [ExpirationDate] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 06:06:05:154 | [INFO] |  |  |  | AMT |  |  | 4812 | Forcing first launch workflow because product is not licensed from previous launch.

10/12/16 06:06:05:154 | [INFO] |  |  |  | AMT |  |  | 4812 | AMT: Obtaining Product License.

10/12/16 06:06:05:154 | [INFO] |  |  |  | AMT |  |  | 4812 | Launch Workflow not yet done in foreground in this session.

10/12/16 06:06:05:154 | [INFO] |  |  |  | AMT |  |  | 4812 | Starting First Launch Workflow

10/12/16 06:06:05:154 | [INFO] |  |  |  | AMT |  |  | 4812 | Running in PROV_APP

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [MediaTag] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 06:06:05:154 | [INFO] |  |  |  | config |  |  | 4812 | No media tag found for payload {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 06:06:05:154 | [INFO] |  |  |  | config |  |  | 4812 | Using default media policy RET

10/12/16 06:06:05:154 | [INFO] |  |  |  | EULA |  |  | 4812 | V7{}AcrobatESR-12-Win-GM

10/12/16 06:06:05:154 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 4812 | Called  GetLicenseAgreementDetails

10/12/16 06:06:05:154 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 4812 | Called  IsLicenseAgreementAccepted

10/12/16 06:06:05:154 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 4812 | passed type in IsLicenseAgreementAccepted 1

10/12/16 06:06:05:154 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 4812 | passed driverleid in IsLicenseAgreementAccepted V7{}AcrobatESR-12-Win-GM

10/12/16 06:06:05:154 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 4812 | passed version in IsLicenseAgreementAccepted 1000

10/12/16 06:06:05:154 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 4812 | file C:\Users\schlundb\AppData\Local\Adobe\OOBE\_LicenseAgreement.xml doesn't exist in IsLicenseAgreementAccepted

10/12/16 06:06:05:154 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 4812 | return status from GetLicenseAgreementDetails is 3

10/12/16 06:06:05:154 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 4812 | Called  GetLicenseAgreementDetails

10/12/16 06:06:05:154 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 4812 | Called  IsLicenseAgreementAccepted

10/12/16 06:06:05:154 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 4812 | passed type in IsLicenseAgreementAccepted 1

10/12/16 06:06:05:154 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 4812 | passed driverleid in IsLicenseAgreementAccepted {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 06:06:05:154 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 4812 | passed version in IsLicenseAgreementAccepted 1000

10/12/16 06:06:05:154 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 4812 | file C:\Users\schlundb\AppData\Local\Adobe\OOBE\_LicenseAgreement.xml doesn't exist in IsLicenseAgreementAccepted

10/12/16 06:06:05:154 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 4812 | return status from GetLicenseAgreementDetails is 3

10/12/16 06:06:05:154 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Suppressing EULA display on requst

10/12/16 06:06:05:154 | [INFO] |  |  |  | AMT |  |  | 4812 | Starting ALM workflow.

10/12/16 06:06:05:154 | [INFO] |  |  |  | AMT |  |  | 4812 | Initializing ALM for serialized activation.

10/12/16 06:06:05:154 | [INFO] |  |  |  | ALMService |  |  | 4812 | Initializing as licensed app

10/12/16 06:06:05:154 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: Start ALM 3.5 Release (build 3.5.2.0)

10/12/16 06:06:05:154 | [INFO] |  |  |  | SLCoreService |  |  | 4812 | Starting up SLCore 2.0 Release (build 2.0.1.360321).

10/12/16 06:06:05:154 | [INFO] |  |  |  | SLCoreService |  |  | 4812 | Service construction took 0.0 ms and succeed.

10/12/16 06:06:05:154 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: LEID passed V7{}AcrobatESR-12-Win-GM is used to configure SLCore = 0

10/12/16 06:06:05:154 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: Host app is Licensable App

10/12/16 06:06:05:154 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: Got DOM List from FA_Set

10/12/16 06:06:05:154 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: Found LEID V7{}AcrobatESR-12-Win-GM with AMT Path C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\AMT

10/12/16 06:06:05:154 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: Found LEID V7{}AcrobatESR-12-Win-GM with AMT Path C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\AMT

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [MediaTag] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 06:06:05:154 | [INFO] |  |  |  | config |  |  | 4812 | No media tag found for payload {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 06:06:05:154 | [INFO] |  |  |  | config |  |  | 4812 | Using default media policy RET

10/12/16 06:06:05:154 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: MediaTagPolicy is RET

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [NTL_WO_SN] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 06:06:05:154 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: Canonical LEID is V7{}AcrobatESR-12-Win-GM

10/12/16 06:06:05:154 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: Driver LEID is V7{}AcrobatESR-12-Win-GM

10/12/16 06:06:05:154 | [INFO] |  |  |  | AMT |  |  | 4812 | Performing ALM silent license verification.

10/12/16 06:06:05:154 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: Validate license at Pre-Chrome time

10/12/16 06:06:05:154 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: Searching license for locale de_DE ...

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM{|}de_DE] in cache : 519

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | config |  |  | 4812 | No de_DE licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to read value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL] from cache : 769

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | config |  |  | 4812 | No ALL licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 06:06:05:154 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: Found no existing serialization

10/12/16 06:06:05:154 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: Searching serial number for all possible LEIDs ...

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM{|}de_DE] in cache : 519

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | config |  |  | 4812 | No de_DE licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to read value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL] from cache : 769

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | config |  |  | 4812 | No ALL licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM{|}de_DE] in cache : 519

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | config |  |  | 4812 | No de_DE licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to read value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL] from cache : 769

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | config |  |  | 4812 | No ALL licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 06:06:05:154 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: Found no serial number

10/12/16 06:06:05:154 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: Checking for Suites' SNs before updating to trial SN

10/12/16 06:06:05:154 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: This is the most preferred locale, check trial license

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to get enigma data from hive : 519

10/12/16 06:06:05:154 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to get enigma data from hive : 519

10/12/16 06:06:05:154 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: Fail to validate serial number (flag = 0x1)

10/12/16 06:06:05:154 | [INFO] |  |  |  | SLCoreService |  |  | 4812 | Syncing to license store...

10/12/16 06:06:05:185 | [INFO] |  |  |  | SLCoreService |  |  | 4812 | Found client mkey.

10/12/16 06:06:05:201 | [INFO] |  |  |  | SLCoreService |  |  | 4812 | Loading license references...

10/12/16 06:06:05:201 | [INFO] |  |  |  | SLCoreService |  |  | 4812 | Found 0 license file(s)

10/12/16 06:06:05:201 | [INFO] |  |  |  | SLCoreService |  |  | 4812 | License store synchronization took 39.4 ms and succeed.

10/12/16 06:06:05:201 | [INFO] |  |  |  | SLCoreService |  |  | 4812 | Query license: type = 0, duration = 0 days, remaining = expired.

10/12/16 06:06:05:201 | [ERROR] |  |  |  | SLCoreService |  |  | 4812 | Could not find license from which to get user data

10/12/16 06:06:05:201 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [CacheStatus] in hive [V7{}AcrobatESR-12-Win-GM] in cache : 519

10/12/16 06:06:05:201 | [INFO] |  |  |  | SLCoreService |  |  | 4812 | Query license: type = 0, duration = 0 days, remaining = expired.

10/12/16 06:06:05:201 | [WARN] |  |  |  | PCDService |  |  | 4812 | Failed to remove key [CacheStatus] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL]from cache : 769

10/12/16 06:06:05:201 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: Trial hasn't started, stop the search

10/12/16 06:06:05:201 | [INFO] |  |  |  | config |  |  | 4812 | Setting current license to V7{}AcrobatESR-12-Win-GM []

10/12/16 06:06:05:201 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [CacheStatus] in hive [V7{}AcrobatESR-12-Win-GM] in cache : 519

10/12/16 06:06:05:201 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: Launching Silent Activator .... As the app went into prechrome search.

10/12/16 06:06:05:201 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: Performing Block Check

10/12/16 06:06:05:201 | [INFO] |  |  |  | SLCoreService |  |  | 4812 | Query license: type = 0, duration = 0 days, remaining = expired.

10/12/16 06:06:05:201 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [Subscription] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 06:06:05:201 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [Subscription] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 06:06:05:201 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [ACT_NOINTERNET] in hive [V7{}AcrobatESR-12-Win-GM] in cache : 519

10/12/16 06:06:05:201 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [SERVICE_ONLINE] in hive [V7{}AcrobatESR-12-Win-GM] in cache : 519

10/12/16 06:06:05:201 | [INFO] |  |  |  | SLCoreService |  |  | 4812 | Query license: type = 0, duration = 0 days, remaining = expired.

10/12/16 06:06:05:216 | [ERROR] |  |  |  | SLCoreService |  |  | 4812 | Could not find license from which to get user data

10/12/16 06:06:05:216 | [ERROR] |  |  |  | SLCoreService |  |  | 4812 | No value for key [SLRTIME] in user dictionary.

10/12/16 06:06:05:232 | [INFO] |  |  |  | ALM |  |  | 4812 | _time_: (func: ALM_License_SilentValidate, duration: 0.078 sec)

10/12/16 06:06:05:232 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: ALM_License_SilentValidate return license status: Invalid

10/12/16 06:06:05:232 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM] in cache : 519

10/12/16 06:06:05:232 | [DEBUG] |  |  |  | config |  |  | 4812 | No  licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 06:06:05:232 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to get enigma data from hive : 519

10/12/16 06:06:05:232 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [ExpirationDate] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 06:06:05:232 | [INFO] |  |  |  | SLCoreService |  |  | 4812 | Query license: type = 0, duration = 0 days, remaining = expired.

10/12/16 06:06:05:232 | [WARN] |  |  |  | AMT |  |  | 4812 | License check shows product is unlicensed.

10/12/16 06:06:05:232 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [ExpirationDate] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 06:06:05:232 | [INFO] |  |  |  | SLCoreService |  |  | 4812 | Query license: type = 0, duration = 0 days, remaining = expired.

10/12/16 06:06:05:232 | [INFO] |  |  |  | AMT |  |  | 4812 | Product is not activated.  Starting ALM launch-time product licensing UI.

10/12/16 06:06:05:232 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [ExpirationDate] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 06:06:05:232 | [INFO] |  |  |  | SLCoreService |  |  | 4812 | Query license: type = 0, duration = 0 days, remaining = expired.

10/12/16 06:06:05:232 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [PDApp_WF] in hive [V7{}AcrobatESR-12-Win-GM] in cache : 519

10/12/16 06:06:05:232 | [INFO] |  |  |  | SLCoreService |  |  | 4812 | Query license: type = 0, duration = 0 days, remaining = expired.

10/12/16 06:06:05:232 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: Entered ALM_NeedANAG

10/12/16 06:06:05:232 | [INFO] |  |  |  | ALM |  |  | 4812 | _info_: Exiting ALM_NeedANAG

10/12/16 06:06:05:232 | [INFO] |  |  |  | AMT |  |  | 4812 | de_DE

10/12/16 06:06:05:232 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to get enigma data from hive : 519

10/12/16 06:06:05:232 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to get enigma data from hive : 519

10/12/16 06:06:05:232 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [ReLaunchMode] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 06:06:05:232 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [ReLaunchMode] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 06:06:05:232 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [EULAFolderName] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 06:06:05:232 | [INFO] |  |  |  | EULA |  |  | 4812 | EULAFolderName key not found for license, using default name "Legal"

10/12/16 06:06:05:232 | [INFO] |  |  |  | EULA |  |  | 4812 | EULA folder found relative to folder containing licensing AMT folder.

10/12/16 06:06:05:232 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [EULAFolderName] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 06:06:05:232 | [INFO] |  |  |  | EULA |  |  | 4812 | EULAFolderName key not found for app, using default name "Legal"

10/12/16 06:06:05:232 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [NTL_WO_SN] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 06:06:05:232 | [DEBUG] |  |  |  | AMT |  |  | 4812 | Try-Buy Base URL overriden by URL from application.xml http://www.adobe.com/go/buyacrobatpro

10/12/16 06:06:05:248 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to get enigma data from hive : 519

10/12/16 06:06:05:248 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to get enigma data from hive : 519

10/12/16 06:06:05:248 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to read value for key [PersonGUIDWithAuthSource] in hive [5C745CE47EFE05553ACB26AD72DFF615AD9E43A5A6469F2A2108D5D97EAD06D28ADE53C3] from cache : 769

10/12/16 06:06:05:248 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to read value for key [LineCV 15] in hive [5C745CE47EFE05553ACB26AD72DFF615AD9E43A5A6469F2A2108D5D97EAD06D28ADE53C3] from cache : 769

10/12/16 06:06:05:248 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to read value for key [PersonGUID] in hive [5C745CE47EFE05553ACB26AD72DFF615AD9E43A5A6469F2A2108D5D97EAD06D28ADE53C3] from cache : 769

10/12/16 06:06:05:248 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | No value for key [ADOBEID] in hive [970787086814181497187627] in cache : 519

10/12/16 06:06:05:248 | [INFO] |  |  |  | AMT |  |  | 4812 | Running in PROV_APP

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value WorkFlowType [SilentActivator]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value SubWorkFlowType [First_Launch]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value LastLoggedInPersonGUIDWithAuthSource []

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value LastLoggedInPersonGUID []

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value IsMultiUserSupported [true]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value ShowEULA [false]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value TrialGrace [30]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value TrialLeft [-1]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value BuyURL [http://www.adobe.com/go/buyacrobatpro]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value LaunchMode [prechrome]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AdobeIDCreated [false]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppLaunchPath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\acrodist.exe]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppAMTBkGndFilePath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\AMT\LMResources\background.png]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppAMTLogoFilePath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\AMT\LMResources\adobelogo.png]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppAMTLicenseAFAQFilePath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\OBLRes\de_DE\LicenseFAQ.html]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppAMTConnectionFAQFilePath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\OBLRes\de_DE\ConnectionFAQ.html]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AdobeCode [{AC76BA86-1033-FFFF-7760-000000000007}]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value DriverAdobeCode [{AC76BA86-1033-FFFF-7760-000000000007}]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppName []

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppRunningLEID [V7{}AcrobatESR-12-Win-GM]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppDriverLEID [V7{}AcrobatESR-12-Win-GM]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppLicensingLEID [V7{}AcrobatESR-12-Win-GM]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppRunningLocale [de_DE]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppListOfLocales [de_DE]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppProcessID []

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value ProductID []

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value ProductVersion [0.0]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value Platform []

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppPath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppAMTPath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\AMT]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppDriverAMTPath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\AMT]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppLicensingAMTPath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\AMT]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppHostAppType [ALM_HostAppType_LicensedProduct]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppEULAFolderPath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\Legal]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value TrialExpired [0]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppSerialNumber [970787086814181497187627]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value AppTrialSerialNumber [970787086814181497187627]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value NoTrial [0]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value UpgradeCheckRequired [0]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value BonusLaunchCode []

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value HasSAASBit [0]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value ForcedActivation [0]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value ExtendedProfileRegURL [http://www.adobe.com/go/gnavtray_myadobe_myinformation_de?&source=PCSTHX]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value ClaimSource [nag_trial]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value HasSubscriptionBit [0]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value ReducedTrialNags [Trial_Nag_Default]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value RunInResidualMode [0]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Key Value ResidualModeSupported [1]

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | SilentActivator

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Silent Activator

10/12/16 06:06:05:248 | [INFO] |  |  |  | uiswitch |  |  | 4812 | Launched

10/12/16 06:06:05:248 | [ERROR] |  |  |  | AMT |  |  | 4812 | Licensing has been refused.  Application must exit.

10/12/16 06:06:05:248 | [INFO] |  |  |  | AMT |  |  | 4812 | Starting Data Collection for SWTag_Init()

10/12/16 06:06:05:263 | [INFO] |  |  |  | AMT |  |  | 4812 | DoISOTagging() productCanonicalLEID = V7{}AcrobatESR-12-Win-GM;outMappedLEID =  V7{}AcrobatESR-12-Win-GM, unused =

10/12/16 06:06:05:263 | [INFO] |  |  |  | AMT |  |  | 4812 | DoISOTagging() productPayloadCode = {AC76BA86-1033-FFFF-7760-000000000007};driverPayloadCode =  {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 06:06:05:263 | [DEBUG] |  |  |  | PCDService |  |  | 4812 | Failed to read value for key [] in hive [V7{}AcrobatESR-12-Win-GM] from master : 4

10/12/16 06:06:05:263 | [INFO] |  |  |  | AMT |  |  | 4812 | SWTag_Init() Tags Arguments ; V7{}AcrobatESR-12-Win-GM;

10/12/16 06:06:05:263 | [INFO] |  |  |  | performance |  |  | 4812 | AMTObtainProductLicense took 130.885910 ms

10/12/16 07:05:39:452 | [INFO] |  |  |  | AMT |  |  | 12300 | START SESSION, library version 9.0.0.2,7.0

10/12/16 07:05:39:453 | [INFO] |  |  |  | AMT |  |  | 12300 | Initializing C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\

10/12/16 07:05:39:453 | [INFO] |  |  |  | AMT |  |  | 12300 | Adobe License Manager version 3.5 (build 2.0) RELEASE

10/12/16 07:05:39:453 | [INFO] |  |  |  | AMT |  |  | 12300 | Virtualization Turned off

10/12/16 07:05:39:453 | [INFO] |  |  |  | PCDService |  |  | 12300 | PCD Service in non-threaded mode

10/12/16 07:05:39:453 | [INFO] |  |  |  | performance |  |  | 12300 | AMTPreObtainProductLicense took 2.500737 ms

10/12/16 07:05:44:270 | [INFO] |  |  |  | AMT |  |  | 12300 | RW check key updated !

10/12/16 07:05:44:270 | [INFO] |  |  |  | AMT |  |  | 12300 | App Product Locale [0] = de_DE

10/12/16 07:05:44:271 | [INFO] |  |  |  | config |  |  | 12300 | Loading configuration for C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\AMT\application.xml

10/12/16 07:05:44:271 | [INFO] |  |  |  | config |  |  | 12300 | Found payload code {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 07:05:44:272 | [INFO] |  |  |  | PCDService |  |  | 12300 | found driver code {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 07:05:44:272 | [INFO] |  |  |  | config |  |  | 12300 | config: Host app was installed, using installed license configuration.

10/12/16 07:05:44:272 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to read value for key [FLMap] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL] from cache : 769

10/12/16 07:05:44:272 | [WARN] |  |  |  | config |  |  | 12300 | Setting current license to the driver at startup because no mapping was found.

10/12/16 07:05:44:273 | [INFO] |  |  |  | config |  |  | 12300 | Setting current license to V7{}AcrobatESR-12-Win-GM [ALL]

10/12/16 07:05:44:273 | [INFO] |  |  |  | config |  |  | 12300 | payload code: {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 07:05:44:273 | [INFO] |  |  |  | config |  |  | 12300 | driver payload code: {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 07:05:44:273 | [INFO] |  |  |  | config |  |  | 12300 | driver licensing code: V7{}AcrobatESR-12-Win-GM

10/12/16 07:05:44:273 | [INFO] |  |  |  | config |  |  | 12300 | current licensing code: V7{}AcrobatESR-12-Win-GM

10/12/16 07:05:44:273 | [INFO] |  |  |  | config |  |  | 12300 | current locale code: ALL

10/12/16 07:05:44:273 | [INFO] |  |  |  | config |  |  | 12300 | Done loading configuration

10/12/16 07:05:44:273 | [INFO] |  |  |  | config |  |  | 12300 | Setting insalled locales

10/12/16 07:05:44:274 | [INFO] |  |  |  | config |  |  | 12300 | Changing locale to "de_DE" because old locale "" is not in the new list of installed languages

10/12/16 07:05:44:274 | [INFO] |  |  |  | AMT |  |  | 12300 | Installed Locale  [0] = de_DE

10/12/16 07:05:44:274 | [INFO] |  |  |  | AMT |  |  | 12300 | Reordered Locale  [0] = de_DE

10/12/16 07:05:44:275 | [INFO] |  |  |  | AMT |  |  | 12300 | config: Finding license info for payload: {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 07:05:44:275 | [INFO] |  |  |  | AMT |  |  | 12300 | config: PayloadCode: {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 07:05:44:275 | [INFO] |  |  |  | AMT |  |  | 12300 | config: Driver PayloadCode: {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 07:05:44:275 | [INFO] |  |  |  | AMT |  |  | 12300 | config: Installed LicensingCode: V7{}AcrobatESR-12-Win-GM

10/12/16 07:05:44:275 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 07:05:44:275 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [BridgeTalkCode] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 07:05:44:275 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 07:05:44:276 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [BridgeTalkCode] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 07:05:44:276 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [ISO_TAGGING_DISABLED] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 07:05:44:276 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [EULA] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 07:05:44:276 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [Registration] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 07:05:44:276 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [Registration] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 07:05:44:276 | [INFO] |  |  |  | AMT |  |  | 12300 | config: Growl Notification is suppressed.

10/12/16 07:05:44:277 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [EULAForPassive] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 07:05:44:277 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [EULAForPassive] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 07:05:44:277 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [Updates] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 07:05:44:277 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [Updates] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 07:05:44:277 | [INFO] |  |  |  | AMT |  |  | 12300 | config: No BridgeTalkCode found in configuration; Bridgetalk will be disabled.

10/12/16 07:05:44:277 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [SuiteFeatureCount] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 07:05:44:278 | [INFO] |  |  |  | AMT |  |  | 12300 | Application can be serialized (Non Passive App).

10/12/16 07:05:44:297 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM{|}de_DE] in cache : 519

10/12/16 07:05:44:297 | [DEBUG] |  |  |  | config |  |  | 12300 | No de_DE licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 07:05:44:297 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to read value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL] from cache : 769

10/12/16 07:05:44:297 | [DEBUG] |  |  |  | config |  |  | 12300 | No ALL licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 07:05:44:298 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to read value for key [CacheStatus] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL] from cache : 769

10/12/16 07:05:44:298 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to read value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL] from cache : 769

10/12/16 07:05:44:298 | [DEBUG] |  |  |  | config |  |  | 12300 | No ALL licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 07:05:44:299 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to get enigma data from hive : 519

10/12/16 07:05:44:299 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [ExpirationDate] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 07:05:44:300 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to read value for key [LineCV 6] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL] from cache : 769

10/12/16 07:05:44:300 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to read value for key [LineCV 7] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL] from cache : 769

10/12/16 07:05:44:300 | [INFO] |  |  |  | AMT |  |  | 12300 | First launch (serial [97078708681418149718]).

10/12/16 07:05:44:300 | [INFO] |  |  |  | AMT |  |  | 12300 | Application state initialized.  Obtaining Product License.

10/12/16 07:05:44:302 | [ERROR] |  |  |  | ASUFeatureParser |  |  | 12300 | Signature successfully validated for asu features

10/12/16 07:05:44:302 | [INFO] |  |  |  | ASUFeatureParser |  |  | 12300 | asu features file successfully loaded

10/12/16 07:05:44:303 | [INFO] |  |  |  | AMT |  |  | 12300 | ASU feature MMA_SSO enabled

10/12/16 07:05:44:303 | [INFO] |  |  |  | AMT |  |  | 12300 | ASU feature RES_ENABLED enabled

10/12/16 07:05:44:303 | [INFO] |  |  |  | AMT |  |  | 12300 | Obtaining client features from cache.

10/12/16 07:05:44:303 | [INFO] |  |  |  | AMT |  |  | 12300 | Residual mode is supported for this product

10/12/16 07:05:44:303 | [INFO] |  |  |  | AMT |  |  | 12300 | Obtaining client product info from cache.

10/12/16 07:05:44:303 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [ExpirationDate] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 07:05:44:304 | [DEBUG] |  |  |  | AMT |  |  | 12300 | Product can be used under a guest account

10/12/16 07:05:44:304 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [ExpirationDate] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 07:05:44:304 | [INFO] |  |  |  | AMT |  |  | 12300 | Forcing first launch workflow because product is not licensed from previous launch.

10/12/16 07:05:44:304 | [INFO] |  |  |  | AMT |  |  | 12300 | AMT: Obtaining Product License.

10/12/16 07:05:44:304 | [INFO] |  |  |  | AMT |  |  | 12300 | Launch Workflow not yet done in foreground in this session.

10/12/16 07:05:44:304 | [INFO] |  |  |  | AMT |  |  | 12300 | Starting First Launch Workflow

10/12/16 07:05:44:304 | [INFO] |  |  |  | AMT |  |  | 12300 | Running in PROV_APP

10/12/16 07:05:44:304 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [MediaTag] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 07:05:44:304 | [INFO] |  |  |  | config |  |  | 12300 | No media tag found for payload {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 07:05:44:304 | [INFO] |  |  |  | config |  |  | 12300 | Using default media policy RET

10/12/16 07:05:44:305 | [INFO] |  |  |  | EULA |  |  | 12300 | V7{}AcrobatESR-12-Win-GM

10/12/16 07:05:44:305 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 12300 | Called  GetLicenseAgreementDetails

10/12/16 07:05:44:306 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 12300 | Called  IsLicenseAgreementAccepted

10/12/16 07:05:44:306 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 12300 | passed type in IsLicenseAgreementAccepted 1

10/12/16 07:05:44:306 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 12300 | passed driverleid in IsLicenseAgreementAccepted V7{}AcrobatESR-12-Win-GM

10/12/16 07:05:44:306 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 12300 | passed version in IsLicenseAgreementAccepted 1000

10/12/16 07:05:44:306 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 12300 | file C:\Users\schlundb\AppData\Local\Adobe\OOBE\_LicenseAgreement.xml doesn't exist in IsLicenseAgreementAccepted

10/12/16 07:05:44:306 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 12300 | return status from GetLicenseAgreementDetails is 3

10/12/16 07:05:44:306 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 12300 | Called  GetLicenseAgreementDetails

10/12/16 07:05:44:306 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 12300 | Called  IsLicenseAgreementAccepted

10/12/16 07:05:44:306 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 12300 | passed type in IsLicenseAgreementAccepted 1

10/12/16 07:05:44:306 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 12300 | passed driverleid in IsLicenseAgreementAccepted {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 07:05:44:306 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 12300 | passed version in IsLicenseAgreementAccepted 1000

10/12/16 07:05:44:307 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 12300 | file C:\Users\schlundb\AppData\Local\Adobe\OOBE\_LicenseAgreement.xml doesn't exist in IsLicenseAgreementAccepted

10/12/16 07:05:44:307 | [INFO] |  |  |  | LicenseAgreementLog |  |  | 12300 | return status from GetLicenseAgreementDetails is 3

10/12/16 07:05:44:307 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Suppressing EULA display on requst

10/12/16 07:05:44:307 | [INFO] |  |  |  | AMT |  |  | 12300 | Starting ALM workflow.

10/12/16 07:05:44:307 | [INFO] |  |  |  | AMT |  |  | 12300 | Initializing ALM for serialized activation.

10/12/16 07:05:44:307 | [INFO] |  |  |  | ALMService |  |  | 12300 | Initializing as licensed app

10/12/16 07:05:44:307 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: Start ALM 3.5 Release (build 3.5.2.0)

10/12/16 07:05:44:307 | [INFO] |  |  |  | SLCoreService |  |  | 12300 | Starting up SLCore 2.0 Release (build 2.0.1.360321).

10/12/16 07:05:44:307 | [INFO] |  |  |  | SLCoreService |  |  | 12300 | Service construction took 0.1 ms and succeed.

10/12/16 07:05:44:308 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: LEID passed V7{}AcrobatESR-12-Win-GM is used to configure SLCore = 0

10/12/16 07:05:44:308 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: Host app is Licensable App

10/12/16 07:05:44:308 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: Got DOM List from FA_Set

10/12/16 07:05:44:308 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: Found LEID V7{}AcrobatESR-12-Win-GM with AMT Path C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\AMT

10/12/16 07:05:44:308 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: Found LEID V7{}AcrobatESR-12-Win-GM with AMT Path C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\AMT

10/12/16 07:05:44:308 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [MediaTag] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 07:05:44:308 | [INFO] |  |  |  | config |  |  | 12300 | No media tag found for payload {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 07:05:44:308 | [INFO] |  |  |  | config |  |  | 12300 | Using default media policy RET

10/12/16 07:05:44:309 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: MediaTagPolicy is RET

10/12/16 07:05:44:309 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [NTL_WO_SN] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 07:05:44:309 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: Canonical LEID is V7{}AcrobatESR-12-Win-GM

10/12/16 07:05:44:309 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: Driver LEID is V7{}AcrobatESR-12-Win-GM

10/12/16 07:05:44:309 | [INFO] |  |  |  | AMT |  |  | 12300 | Performing ALM silent license verification.

10/12/16 07:05:44:309 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: Validate license at Pre-Chrome time

10/12/16 07:05:44:309 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: Searching license for locale de_DE ...

10/12/16 07:05:44:309 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM{|}de_DE] in cache : 519

10/12/16 07:05:44:309 | [DEBUG] |  |  |  | config |  |  | 12300 | No de_DE licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 07:05:44:310 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to read value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL] from cache : 769

10/12/16 07:05:44:310 | [DEBUG] |  |  |  | config |  |  | 12300 | No ALL licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 07:05:44:310 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: Found no existing serialization

10/12/16 07:05:44:310 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: Searching serial number for all possible LEIDs ...

10/12/16 07:05:44:310 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM{|}de_DE] in cache : 519

10/12/16 07:05:44:310 | [DEBUG] |  |  |  | config |  |  | 12300 | No de_DE licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 07:05:44:310 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to read value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL] from cache : 769

10/12/16 07:05:44:310 | [DEBUG] |  |  |  | config |  |  | 12300 | No ALL licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 07:05:44:310 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM{|}de_DE] in cache : 519

10/12/16 07:05:44:311 | [DEBUG] |  |  |  | config |  |  | 12300 | No de_DE licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 07:05:44:311 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to read value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL] from cache : 769

10/12/16 07:05:44:311 | [DEBUG] |  |  |  | config |  |  | 12300 | No ALL licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 07:05:44:311 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: Found no serial number

10/12/16 07:05:44:311 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: Checking for Suites' SNs before updating to trial SN

10/12/16 07:05:44:311 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: This is the most preferred locale, check trial license

10/12/16 07:05:44:311 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to get enigma data from hive : 519

10/12/16 07:05:44:311 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to get enigma data from hive : 519

10/12/16 07:05:44:311 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: Fail to validate serial number (flag = 0x1)

10/12/16 07:05:44:312 | [INFO] |  |  |  | SLCoreService |  |  | 12300 | Syncing to license store...

10/12/16 07:05:44:361 | [INFO] |  |  |  | SLCoreService |  |  | 12300 | Found client mkey.

10/12/16 07:05:44:372 | [INFO] |  |  |  | SLCoreService |  |  | 12300 | Loading license references...

10/12/16 07:05:44:373 | [INFO] |  |  |  | SLCoreService |  |  | 12300 | Found 0 license file(s)

10/12/16 07:05:44:373 | [INFO] |  |  |  | SLCoreService |  |  | 12300 | License store synchronization took 61.1 ms and succeed.

10/12/16 07:05:44:373 | [INFO] |  |  |  | SLCoreService |  |  | 12300 | Query license: type = 0, duration = 0 days, remaining = expired.

10/12/16 07:05:44:373 | [ERROR] |  |  |  | SLCoreService |  |  | 12300 | Could not find license from which to get user data

10/12/16 07:05:44:374 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [CacheStatus] in hive [V7{}AcrobatESR-12-Win-GM] in cache : 519

10/12/16 07:05:44:374 | [INFO] |  |  |  | SLCoreService |  |  | 12300 | Query license: type = 0, duration = 0 days, remaining = expired.

10/12/16 07:05:44:375 | [WARN] |  |  |  | PCDService |  |  | 12300 | Failed to remove key [CacheStatus] in hive [V7{}AcrobatESR-12-Win-GM{|}ALL]from cache : 769

10/12/16 07:05:44:375 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: Trial hasn't started, stop the search

10/12/16 07:05:44:375 | [INFO] |  |  |  | config |  |  | 12300 | Setting current license to V7{}AcrobatESR-12-Win-GM []

10/12/16 07:05:44:375 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [CacheStatus] in hive [V7{}AcrobatESR-12-Win-GM] in cache : 519

10/12/16 07:05:44:375 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: Launching Silent Activator .... As the app went into prechrome search.

10/12/16 07:05:44:380 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: Performing Block Check

10/12/16 07:05:44:380 | [INFO] |  |  |  | SLCoreService |  |  | 12300 | Query license: type = 0, duration = 0 days, remaining = expired.

10/12/16 07:05:44:381 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [Subscription] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 07:05:44:381 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [Subscription] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 07:05:44:381 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [ACT_NOINTERNET] in hive [V7{}AcrobatESR-12-Win-GM] in cache : 519

10/12/16 07:05:44:381 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [SERVICE_ONLINE] in hive [V7{}AcrobatESR-12-Win-GM] in cache : 519

10/12/16 07:05:44:390 | [INFO] |  |  |  | SLCoreService |  |  | 12300 | Query license: type = 0, duration = 0 days, remaining = expired.

10/12/16 07:05:44:421 | [ERROR] |  |  |  | SLCoreService |  |  | 12300 | Could not find license from which to get user data

10/12/16 07:05:44:421 | [ERROR] |  |  |  | SLCoreService |  |  | 12300 | No value for key [SLRTIME] in user dictionary.

10/12/16 07:05:44:431 | [INFO] |  |  |  | ALM |  |  | 12300 | _time_: (func: ALM_License_SilentValidate, duration: 0.125 sec)

10/12/16 07:05:44:431 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: ALM_License_SilentValidate return license status: Invalid

10/12/16 07:05:44:432 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [SN] in hive [V7{}AcrobatESR-12-Win-GM] in cache : 519

10/12/16 07:05:44:433 | [DEBUG] |  |  |  | config |  |  | 12300 | No  licensed serial number found in V7{}AcrobatESR-12-Win-GM

10/12/16 07:05:44:434 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to get enigma data from hive : 519

10/12/16 07:05:44:434 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [ExpirationDate] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 07:05:44:434 | [INFO] |  |  |  | SLCoreService |  |  | 12300 | Query license: type = 0, duration = 0 days, remaining = expired.

10/12/16 07:05:44:435 | [WARN] |  |  |  | AMT |  |  | 12300 | License check shows product is unlicensed.

10/12/16 07:05:44:435 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [ExpirationDate] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 07:05:44:451 | [INFO] |  |  |  | SLCoreService |  |  | 12300 | Query license: type = 0, duration = 0 days, remaining = expired.

10/12/16 07:05:44:451 | [INFO] |  |  |  | AMT |  |  | 12300 | Product is not activated.  Starting ALM launch-time product licensing UI.

10/12/16 07:05:44:451 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [ExpirationDate] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 07:05:44:451 | [INFO] |  |  |  | SLCoreService |  |  | 12300 | Query license: type = 0, duration = 0 days, remaining = expired.

10/12/16 07:05:44:451 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [PDApp_WF] in hive [V7{}AcrobatESR-12-Win-GM] in cache : 519

10/12/16 07:05:44:451 | [INFO] |  |  |  | SLCoreService |  |  | 12300 | Query license: type = 0, duration = 0 days, remaining = expired.

10/12/16 07:05:44:451 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: Entered ALM_NeedANAG

10/12/16 07:05:44:451 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: Exiting ALM_NeedANAG

10/12/16 07:05:44:452 | [INFO] |  |  |  | AMT |  |  | 12300 | de_DE

10/12/16 07:05:44:452 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to get enigma data from hive : 519

10/12/16 07:05:44:452 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to get enigma data from hive : 519

10/12/16 07:05:44:452 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [ReLaunchMode] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 07:05:44:452 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [ReLaunchMode] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 07:05:44:452 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [EULAFolderName] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 07:05:44:453 | [INFO] |  |  |  | EULA |  |  | 12300 | EULAFolderName key not found for license, using default name "Legal"

10/12/16 07:05:44:453 | [INFO] |  |  |  | EULA |  |  | 12300 | EULA folder found relative to folder containing licensing AMT folder.

10/12/16 07:05:44:453 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [EULAFolderName] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 07:05:44:453 | [INFO] |  |  |  | EULA |  |  | 12300 | EULAFolderName key not found for app, using default name "Legal"

10/12/16 07:05:44:453 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [NTL_WO_SN] in hive [V7{}AcrobatESR-12-Win-GM] in master : 10

10/12/16 07:05:44:453 | [DEBUG] |  |  |  | AMT |  |  | 12300 | Try-Buy Base URL overriden by URL from application.xml http://www.adobe.com/go/buyacrobatpro

10/12/16 07:05:44:455 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to get enigma data from hive : 519

10/12/16 07:05:44:455 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to get enigma data from hive : 519

10/12/16 07:05:44:455 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to read value for key [PersonGUIDWithAuthSource] in hive [5C745CE47EFE05553ACB26AD72DFF615AD9E43A5A6469F2A2108D5D97EAD06D28ADE53C3] from cache : 769

10/12/16 07:05:44:456 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to read value for key [LineCV 15] in hive [5C745CE47EFE05553ACB26AD72DFF615AD9E43A5A6469F2A2108D5D97EAD06D28ADE53C3] from cache : 769

10/12/16 07:05:44:456 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to read value for key [PersonGUID] in hive [5C745CE47EFE05553ACB26AD72DFF615AD9E43A5A6469F2A2108D5D97EAD06D28ADE53C3] from cache : 769

10/12/16 07:05:44:467 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [ADOBEID] in hive [970787086814181497187627] in cache : 519

10/12/16 07:05:44:467 | [INFO] |  |  |  | AMT |  |  | 12300 | Running in PROV_APP

10/12/16 07:05:44:467 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value WorkFlowType [SilentActivator]

10/12/16 07:05:44:467 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value SubWorkFlowType [First_Launch]

10/12/16 07:05:44:468 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value LastLoggedInPersonGUIDWithAuthSource []

10/12/16 07:05:44:468 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value LastLoggedInPersonGUID []

10/12/16 07:05:44:468 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value IsMultiUserSupported [true]

10/12/16 07:05:44:468 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value ShowEULA [false]

10/12/16 07:05:44:468 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value TrialGrace [30]

10/12/16 07:05:44:468 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value TrialLeft [-1]

10/12/16 07:05:44:468 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value BuyURL [http://www.adobe.com/go/buyacrobatpro]

10/12/16 07:05:44:468 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value LaunchMode [prechrome]

10/12/16 07:05:44:469 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AdobeIDCreated [false]

10/12/16 07:05:44:469 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppLaunchPath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\Acrobat.exe]

10/12/16 07:05:44:469 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppAMTBkGndFilePath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\AMT\LMResources\background.png]

10/12/16 07:05:44:469 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppAMTLogoFilePath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\AMT\LMResources\adobelogo.png]

10/12/16 07:05:44:469 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppAMTLicenseAFAQFilePath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\OBLRes\de_DE\LicenseFAQ.html]

10/12/16 07:05:44:469 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppAMTConnectionFAQFilePath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\OBLRes\de_DE\ConnectionFAQ.html]

10/12/16 07:05:44:469 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AdobeCode [{AC76BA86-1033-FFFF-7760-000000000007}]

10/12/16 07:05:44:469 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value DriverAdobeCode [{AC76BA86-1033-FFFF-7760-000000000007}]

10/12/16 07:05:44:469 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppName []

10/12/16 07:05:44:470 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppRunningLEID [V7{}AcrobatESR-12-Win-GM]

10/12/16 07:05:44:470 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppDriverLEID [V7{}AcrobatESR-12-Win-GM]

10/12/16 07:05:44:470 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppLicensingLEID [V7{}AcrobatESR-12-Win-GM]

10/12/16 07:05:44:470 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppRunningLocale [de_DE]

10/12/16 07:05:44:470 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppListOfLocales [de_DE]

10/12/16 07:05:44:470 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppProcessID []

10/12/16 07:05:44:470 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value ProductID []

10/12/16 07:05:44:470 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value ProductVersion [0.0]

10/12/16 07:05:44:470 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value Platform []

10/12/16 07:05:44:470 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppPath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat]

10/12/16 07:05:44:470 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppAMTPath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\AMT]

10/12/16 07:05:44:471 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppDriverAMTPath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\AMT]

10/12/16 07:05:44:471 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppLicensingAMTPath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\AMT]

10/12/16 07:05:44:471 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppHostAppType [ALM_HostAppType_LicensedProduct]

10/12/16 07:05:44:471 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppEULAFolderPath [C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\Legal]

10/12/16 07:05:44:471 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value TrialExpired [0]

10/12/16 07:05:44:471 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppSerialNumber [970787086814181497187627]

10/12/16 07:05:44:471 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value AppTrialSerialNumber [970787086814181497187627]

10/12/16 07:05:44:471 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value NoTrial [0]

10/12/16 07:05:44:471 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value UpgradeCheckRequired [0]

10/12/16 07:05:44:471 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value BonusLaunchCode []

10/12/16 07:05:44:471 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value HasSAASBit [0]

10/12/16 07:05:44:471 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value ForcedActivation [0]

10/12/16 07:05:44:471 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value ExtendedProfileRegURL [http://www.adobe.com/go/gnavtray_myadobe_myinformation_de?&source=PCSTHX]

10/12/16 07:05:44:472 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value ClaimSource [nag_trial]

10/12/16 07:05:44:472 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value HasSubscriptionBit [0]

10/12/16 07:05:44:472 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value ReducedTrialNags [Trial_Nag_Default]

10/12/16 07:05:44:472 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value RunInResidualMode [0]

10/12/16 07:05:44:472 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Key Value ResidualModeSupported [1]

10/12/16 07:05:44:472 | [INFO] |  |  |  | uiswitch |  |  | 12300 | SilentActivator

10/12/16 07:05:44:478 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Silent Activator

10/12/16 07:05:44:478 | [INFO] |  |  |  | uiswitch |  |  | 12300 | Launched

10/12/16 07:05:44:478 | [ERROR] |  |  |  | AMT |  |  | 12300 | Licensing has been refused.  Application must exit.

10/12/16 07:05:44:478 | [INFO] |  |  |  | AMT |  |  | 12300 | Starting Data Collection for SWTag_Init()

10/12/16 07:05:44:500 | [INFO] |  |  |  | AMT |  |  | 12300 | DoISOTagging() productCanonicalLEID = V7{}AcrobatESR-12-Win-GM;outMappedLEID =  V7{}AcrobatESR-12-Win-GM, unused =

10/12/16 07:05:44:500 | [INFO] |  |  |  | AMT |  |  | 12300 | DoISOTagging() productPayloadCode = {AC76BA86-1033-FFFF-7760-000000000007};driverPayloadCode =  {AC76BA86-1033-FFFF-7760-000000000007}

10/12/16 07:05:44:500 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | Failed to read value for key [] in hive [V7{}AcrobatESR-12-Win-GM] from master : 4

10/12/16 07:05:44:501 | [INFO] |  |  |  | AMT |  |  | 12300 | SWTag_Init() Tags Arguments ; V7{}AcrobatESR-12-Win-GM;

10/12/16 07:05:44:504 | [INFO] |  |  |  | performance |  |  | 12300 | AMTObtainProductLicense took 242.425568 ms

10/12/16 07:05:44:820 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 07:05:44:820 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 07:05:44:820 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [Updates] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 07:05:44:820 | [DEBUG] |  |  |  | PCDService |  |  | 12300 | No value for key [Updates] in hive [{AC76BA86-1033-FFFF-7760-000000000007}] in master : 10

10/12/16 07:05:44:820 | [WARN] |  |  |  | AUMService |  |  | 12300 | config: No AdobeUpdaterCode found in configuration; AUM will be disabled.

10/12/16 07:05:44:820 | [DEBUG] |  |  |  | ServiceLoader |  |  | 12300 | looking for library C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat\updaternotifications.dll

10/12/16 07:05:44:820 | [DEBUG] |  |  |  | ServiceLoader |  |  | 12300 | looking for library G:\0100_Objekte\0100_Angebote\0100_Ausschreibungen\2016\02_Plattformen\Fangletenstrasse_S olistrasse_Buelach\8037-buelachguss-baubereich-8-bkp221-2\Pläne\updaternotifications.dll

10/12/16 07:05:44:821 | [WARN] |  |  |  | ServiceLoader |  |  | 12300 | Failed to find updaternotifications.dll

10/12/16 07:05:44:821 | [INFO] |  |  |  | ALMService |  |  | 12300 | Terminating

10/12/16 07:05:44:821 | [INFO] |  |  |  | SLCoreService |  |  | 12300 | Shutting down SLCore 2.0 Release (build 2.0.1.360321).

10/12/16 07:05:44:821 | [INFO] |  |  |  | SLCoreService |  |  | 12300 | Service destruction took 0.3 ms and succeed.

10/12/16 07:05:44:821 | [INFO] |  |  |  | ALM |  |  | 12300 | _info_: End ALM

10/12/16 07:05:44:821 | [INFO] |  |  |  | performance |  |  | 12300 | AMTReleaseProductLicense took 3.848254 ms

10/12/16 07:05:44:822 | [INFO] |  |  |  | AMT |  |  | 12300 | END SESSION.

Thx, Andre

Good Afternoon -

A few days ago, I slipstreamed both (Pro & Standard) of our Acrobat X installation files for deployment with SCCM.  After deployment failed, I looked up things in the event log, researched solutions, and slipstreamed again.  Still... same error - even when running from command line & cutting SCCM out altogether.

Below is how I did it for each of the two versions.  Please tell me what's wrong...

My Acrobat X SlipStream Process

Copied Acrobat 10.x installation files to a folder local to my workstation (C:\10Stan)

1. Downloaded AcrobatUpd1014.msp from Adobe's Product Update page
2. Opened a command prompt as admin (running Windows 7 x64) and browsed to C:\10Stan
3. Ran "msiexec /a AcroStan.msi"  Once opened, clicked Next then entered "C:\XStan" for target path.  Let it finish
4. Ran "msiexec /a c:\XStan\AcroRead.msi /p AcrobatUpd1014.msp  Once opened, clicked Next, kept default path (C:\XStan) and let it finish
5. Copied setup.ini from original setup file location to C:\XStan
6. Ran Acrobat X Customization Wizard and opened AcroStan.msi in C:\XStan
7. Entered Serial, User, Company, Silent Install, Suppressed Reboot, DIsabled Adobe Online & others on that page
8. Generated Transform.  Saved as Custom.mst in C:\XStan

I copied the XStan folder to a VM with out Gold Image (Win 7 x64), opened a command prompt as admin, and typed the following command: "msiexec /i acrostan.msi TRANSFROMS=Custom.mst /q

The installation ran silently for a couple of minutes, but Adobe Icon never showed up.  I checked Event Logs and found the following...

Product: Adobe Acrobat X Standard - English, Français, Deutsch -- Error 1334.The file 'adobearmhelper.exe' cannot be installed because the file cannot be found in cabinet file 'Data1.cab'. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.

I researched this error, but found that my process seemed to match what everyone was saying to do...

Any help would be greatly appreciated!

One more thing...  Do I really need to use the Setup.ini from the original installation media?  Previously, I created a setup.ini which was completely empty.  When generating the transform, it added only 2 lines to it.  Below are both files...

Setup.ini Created from Blank File + Generating Transform

[Startup]

CmdLine=/sall /rs

Original Setup.ini

[Startup]

RequireOS=Windows XP

RequireMSI=3.0

RequireIE=6.0.2600.0

CmdLine=/sl"1033" /sall /rs

[Product]

msi=AcroStan.msi

Languages=1033;1031;1036

1033=English (United States)

1031=German (Germany)

1036=French (France)

[Windows XP]

PlatformID=2

MajorVersion=5

MinorVersion=1

ServicePackMajor=2

[MSI Updater]

Path=WindowsInstaller-KB893803-v2-x86.exe

I tried using both for installation, but each gave same erroneous result   Thanks

Hi, I setup a group policy to install Adobe Reader 11.10 when people turn on their PCs.

To update those installations to Adobe Reader DC what should I do?

Do I setup a new group policy for Adobe Reader DC, or do I add an MSI to the existing group policy?

Many Thanks    

Hi I need some help

I have an SharePoint online Mapped as a WebDAV on my Machine,

however each time I tried to open a PDF, it shows a pop up of check out.....

I have read some forums where I was told to do an

Disabling SharePoint integrationhttp://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/planning.html#disabling-share point-integration

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\11.0\FeatureLockDown\cSharePoint]
"bDisableSharePointFeatures"=dword:00000001

However the issue still persist.

I am using Adobe Acrobat XI 11.0.12

I'm testing Acrobat Pro DC to see if it will meet our needs.  I need to be able to combine a number of documents into 1 PDF (which I know how to do) and would like to be able to create a TOC for those combined documents.  Sales said this was possible, but I can't seem to find any instruction on how to do this.

I am trying to get PDFs to open in either Adobe Pro or Reader from within SharePoint. It seems like the only viable alternative is to install the Adobe Acrobat SharePoint opendocuments component on our systems.  I have looked online to find the plugin but cannot locate it.  There was a posting that I read, that suggested that it is installed during the Adobe install.  It was not installed on my system, and I cannot find it anywhere in the IE 11 Add-On manager looking at All Add-Ons. Another post said that the add-on would become visible once a SharePoint document is opened. That does not happen. Another post recommended that the DOCIcon.xml file should be modified. That cannot happen, as modifying that file changes the PDF opening behavior on the entire Farm, and I want this to be limited to just one site. Thoughts?

hello,

i am building a clean install of windows 7 pro 64-bit on my laptop.  after installing acrobat 9 pro, i now get several errors in the event viewer:

ΘΕΛΩ ΝΑ ΜΕΤΑΤΡΕΨΩ ΕΝΑ ΕΛΛΗΝΙΚΟ ΚΕΙΜΕΝΟ ΠΟΥ ΕΧΩ ΣΚΑΝΑΡΕΙ ΑΠΟ PDF ΣΕ WORD KAI TO KEIMENO TOY WORD ΔΕΝ ΔΙΑΒΑΖΕΤΑΙ (ΠΕΡΙΕΧΕΙ ΔΙΑΦΟΡΟΥΣ ΧΑΡΑΚΤΗΡΕΣ) ΤΙ ΠΡΕΠΕΙ ΝΑ ΚΑΝΩ;

hello ho to active adobe acrobate reader

ΘΕΛΩ ΝΑ ΜΕΤΑΤΡΕΨΩ ΕΝΑ ΕΛΛΗΝΙΚΟ ΚΕΙΜΕΝΟ ΠΟΥ ΕΧΩ ΣΚΑΝΑΡΕΙ ΑΠΟ PDF ΣΕ WORD KAI TO KEIMENO TOY WORD ΔΕΝ ΔΙΑΒΑΖΕΤΑΙ (ΠΕΡΙΕΧΕΙ ΔΙΑΦΟΡΟΥΣ ΧΑΡΑΚΤΗΡΕΣ) ΤΙ ΠΡΕΠΕΙ ΝΑ ΚΑΝΩ;

I've got a strange problem with PDF files that are opened from a networkshare.

Recently we upgraded our Remote Desktop environment from 2008 R2 to 2012 R2. Both the file servers and RDS host got ugpraded.

The problem is that when you have one or more PDF files open from a networkshare between 1-2 hours for editing, the pages becomes blank and you get the following errors

"There was an error processing a page. There was a problem reading this document (109)."

"There was an error processing a page. A number is out of range."

"Insufficient data for an Image"

After that Adobe Acrobat crashes and you lose all the work.

The PDF files are different ones, some of them are scanned and some created.

I did a process monitor check while i had the problem and i can see the PDF files and the result "NETWORK ERROR"

It worked flawless in the old environment.

I logged on the old RDS 2008R2 opend the files from the new fileserver no problems.

On the new RDS 2012r2 i placed the files locally, no problem there either.

Installed a test server with RDS 2012R2 and disabled SMB 3.02 (this also disables SMB2.0 since they are using the same stack) now im running smb 1.5 and now i don't get the error.

The error seems to be related to SMB 3.02, it's not an option to run SMB 1.5 since we are using UserProfileDisks.

Anyone encountered the same problem or have any ideas or suggestions?

Hi,

We followed the instuctions mentioned in App-V Deployment: Acrobat DC — Enterprise Administration Guide

When publishing the package without the -DynamicDeploymentConfiguration option the package is published without an error. Only a message the we have 00 days left.

But when we do use the -DynamicDeploymentConfiguration option, we receive error 16. The application closes then. Any idea what went wrong?

Output of the Publish script

09-11-2016 15:24: ---------------------------------------------------------

09-11-2016 15:24: -                       Publish.ps1                     -

09-11-2016 15:24: -       Post Publishing Script for Acrobat App-V        -

09-11-2016 15:24: ---------------------------------------------------------

09-11-2016 15:24: DEBUG: Application available physically at C:\ProgramData\Microsoft\AppV\Client\Integration\631adb70-603c-4bac-a7d6-04d068c8f05a\Roo t\Acrobat

09-11-2016 15:24: DEBUG: Package Integrated at C:\ProgramData\Microsoft\AppV\Client\Integration

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24: Setting appv registry key

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24: DEBUG: Checking C:\ProgramData\Microsoft\AppV\Client\Integration\631adb70-603c-4bac-a7d6-04d068c8f05a\Roo t\Acrobat is available or not

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24: Adding the necessary entries in PassThroughPaths key of App-V

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24:

DEBUG: The entries available presently in passthrough are

09-11-2016 15:24: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\WMI\Autologger HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib HKEY_LOCAL_MACHINE\SOFTWARE\Policies HKEY_CURRENT_USER\SOFTWARE\Policies

09-11-2016 15:24:

DEBUG: The entries to be added in passthrough are

09-11-2016 15:24: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt

09-11-2016 15:24:

DEBUG: The entries to be present in passthrough are

09-11-2016 15:24: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\WMI\Autologger HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib HKEY_LOCAL_MACHINE\SOFTWARE\Policies HKEY_CURRENT_USER\SOFTWARE\Policies HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt

09-11-2016 15:24:

DEBUG: The keys successfully added to App-V PassThroughPaths

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24: Disabling Updater for Acrobat, so that it does not update through ARM

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24: Setting Licensing Related Folders with proper permissions

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24: DEBUG: Creating the following folders :-

09-11-2016 15:24: DEBUG: 1. SLStore - Comlpleted

09-11-2016 15:24: DEBUG: 2. Adobe PCD - Comlpleted

09-11-2016 15:24: DEBUG: 3. PCF - Comlpleted

09-11-2016 15:24: DEBUG: 4. SLCache - Comlpleted

09-11-2016 15:24: DEBUG: C:\ProgramData\App-V\631ADB70-603C-4BAC-A7D6-04D068C8F05A\BBEDF2C2-390F-404B-AA4E-49BA6B4 6215C\Root\Acrobat\application.xml Files copied locally as C:\Program Files\Common Files\Adobe\PCF\{AC76BA86-1033-FFFF-7760-000000000007}.V7{}AcrobatESR-12-Win-GM.xml

09-11-2016 15:24: DEBUG: Permissions set correctly

09-11-2016 15:24: DEBUG: Licensing Folders setup completed

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24:  Serializing Acrobat with Volume Serial

09-11-2016 15:24: -------------------------------------------------------------------------------

09-11-2016 15:24: DEBUG: Licensing Script execution completed

09-11-2016 15:24: -------------------------------------------------------------------------------

OOBELIB.LOG

11/09/16 15:26:36:338 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | Dispatch table loaded from path: C:\Program Files\Common Files\Adobe\OOBE\PDApp\P7\dispatchtable.xml

11/09/16 15:26:36:343 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | (re)load Local Dispatch Table status-[0].

11/09/16 15:26:36:345 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | Scope : [2]

11/09/16 15:26:36:348 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | Setting scope to GM

11/09/16 15:26:36:350 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | EndPoint requested: [IdentityManagement]

11/09/16 15:26:36:353 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | Length of the URL: [33]

11/09/16 15:26:36:355 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | Returning from getEndpointAddr: [0]

11/09/16 15:26:36:358 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | EndPoint requested: [IdentityManagement]

11/09/16 15:26:36:361 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | Length of the URL: [33]

11/09/16 15:26:36:365 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | URL found [https://ims-prod06.adobelogin.com]

11/09/16 15:26:36:368 | [INFO] |  |  |  | DispatchClientLib |  |  | 3968 | Returning from getEndpointAddr: [0]

Hi all,

I'm wondering how Adobe handles the update versions. When I install let's say Acrobat Standard 10.0.0., do I then have to install all the updates or is latest update enough?

Thank you very much

Erik Verhoef

The Netherlands

Hello,

we want to install Acrobat Reader DC 2015 (classic track) in our company.

In the past versions we always installed the asian font pack.

As I can see there is no font pack available für the classic track, just for the continuous Version

Adobe - Adobe Reader : For Windows

In the Enterprise Administration Guide it is mentioned, that the font and spelling packs are "bundled" in the classic track:

Document Cloud Product Tracks — Enterprise Administration Guide

What does this mean? Are the font and spelling packs included in the MUI installer since Acrobat Reader DC 2015?

Regards

Daniel

Hi,

I have a volume licence for Acrobat (versions X and XI) and I'm installing it on several computers.  When I have finished with the configuration of one installation (i.e. adjusting the preferences AND customizing the tool bars [important]), how do I copy this configuration to another computer ? 

This would be very handy because Acrobat will then look the same across all computers, which will make our life easier. 

As the number of computers is not very large (about 5-10) and installations will not be at the same time, I'm looking for a simple practical solution (like copying a configuratiion file from one computer to another) and not a for something that would involve writing scripts for automated installation.

Thus, do we know where Acrobat stores its configuration details ?  Is there anything like an " .ini " file and where is it stored ?

I just stated with a new organization and we recently [successfully] deployed Adobe Acrobat X Pro (10.1.0.534).  However, we're receiving reports (from users and IT staff alike) that when launching the application, it runs for 30 seconds or so, quits then prompts the user to accept the Adobe Software License Agreement before they can actually use the application.  Having just walked into the door, I can't confirm it was packaged with the Customization Wizard, but that is looking less & less likely.

So, having deployed this to about 2000 clients, how can we go about suppressing (read: accepting) this Acrobat Software License Agreement at an enterprise level?  (We'll figure out how, I just want to know what setting needs to be in place to eliminate this prompt.)

In the past (e.g.: Acrobat 7, 8 & I think 9) we were able to suppress this via a registry like:

• reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Acrobat\VERSION\AdobeViewer" /v Registered /t REG_DWORD /d 00000002 /f >>!_BatchLog! 2>>&1
• reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Acrobat\VERSION\AdobeViewer" /v EULA /t reg_dword /d 00000001 /f >>!_BatchLog! 2>>&1
• reg add "HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\VERSION\AdobeViewer" /v EULA /t reg_dword /d 00000001 /f >>!_BatchLog! 2>>&1

But I believe either in 9 or X (10.x) EULA changed to EULAAcceptedForBrowser and with this being a 64-bit version of Windows 7, I figured it would be in one of a few places:

1. HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\10.0
2. HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Acrobat\10.0
3. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Adobe Acrobat\10.0

I'm seeing EULAAcceptedForBrowser in the AdobeViewer key in locations 1 & 3 above so I exported both AdobeViewer keys & imported it elsewhere, but its still prompting.

So, on a whim, I added the three bulleted keys above and when launched, it worked fine.  Yay!

After about 30 seconds or so, it behaves exactly as I described above: The application launches, you can work in it, but after at most 30 seconds, the application closes and launches the licensing agreement (PDApp.exe) again.  What.  The.  Heck.

So, experts out there, what are we missing?  How can we get this resolved without doing in place reinstalls or uninstalling/installing?  We have to keep user interruption and fatigue to a minimum, and another 'deployment' is just not an option.

since we are using Adobe DC it may happen from time to time that there's a pop-up asing for Login to Adobe Cloud

we don't Need and don't want to use Adobe Cloud as we have a license key

How can we avoid These pop-up? I didn't find an appropriate entry in customization wizard

seit wir Adobe DC einsetzen passiert es ab und an, dass das
Anmeldefenster an die Adobe Cloud aufpoppt. Wir haben einen Lizenzschlüssel und
wollen keine Anmeldung.

Wie können wir sie unterbinden? Im Customization Wizard habe ich
nichts passendes gefunden.

Hey.

I noticed, that this topic is going back here, but I can't find the right answer.

I read the Enterprise Administration GuideFor the Acrobat family of products, but I can't find the reason of my problems.

I know that only from the base versions of Acrobat Reader I can add updates.

So.. I downloaded Acrobat Reader ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.0.0/pl_PL/AdbeRdr1000_pl_PL.msi (I also tried that with AdbeRdr1010_pl_PL.msi)

and the latest update AdbeRdrUpd1014.msp

I run administrative installation msiexec /a adberdr1010_pl_pl.msi and I showed the network share where it should be installed.

then I run msiexec /a "\\networkshare\acrobatreader\....msi and /p AdbeRdrUpd1014.msp

I tried many possibilities (even with full installation file msi and update to run that command that I wrote above) but every time error tells that Update canont be installed because instalator couln't find the program to update, or this update is for another version....

Whad I'm doing wrong?

thanks for help.