I am trying to deploy the Adobe Acrobat XI through SCCM 2012 R2. I have customized the package with Adobe Customization Wizard XI according to our requirement. In deployment package i am using msiexec /i AcroPro.msi /qn TRANSFORMS=AcroPro.mst /L*V "%temp%\example.log" command but it gets failed on client machine. Since i am running the installation in verbose mode, here is log generated in example.log file.

When i run the same command manually on client machine from elevated command prompt then Adobe Pro get installed successfully. This is what confusing me why it is not installing from SCCM. I am using Domain Admin account in SCCM for deployment so user account privileges should not be an issue.

Property(S): ERROR_PRINTER_SETUP = 0

Property(S): Radio = Verify

Property(S): DescriptionLabel = 0

Property(S): ARPPRODUCTICON = _SC_Acrobat.ico

Property(S): AdobeAcceptEULA = No

Property(S): REGIONAL_LIST = ENU

Property(S): UIMODE = YES

Property(S): DWUSINTERVAL = 30

Property(S): esif = application.sif

Property(S): BDK = 0

Property(S): PRINTERINFO2_PLOCATION = My Documents

Property(S): PRINTERINFO2_PCOMMENT = Creates Adobe PDF

Property(S): LANG_SEL_DEFAULT = ENU

Property(S): EULA_ACCEPT = YES

Property(S): CustomText = 0

Property(S): CompleteText = 0

Property(S): FileInUseProcess = 0

Property(S): edl = Asneu.dll

Property(S): ARPHELPTELEPHONE =   

Property(S): ErrorUnsupportedOS = This application cannot be installed on this operating system. Setup will now terminate. Please refer to the minimum system requirements athttp://www.adobe.com/go/acrobat_system_reqs.

Property(S): ERROR_NEWER_OVER_OLDER_ABORT = The Installer has encountered the following older Adobe product on your computer:

[BlockingProduct]

Property(S): ERROR_PRO_OVER_BASE_ABORT = The Installer requires that you uninstall [BlockingProduct] before continuing this installation, in order to avoid application conflict.  Please follow these steps:

1) Cancel this Installer

2) Go to the "Add/Remove Programs" Control Panel, located at

      Start: Settings: Control Panel

3) Highlight the product [BlockingProduct]

      and click Remove

4) Relaunch this Installer

Property(S): ERROR_OLDER_OVER_NEWER = Setup has detected that you already have a more functional product installed.  Setup will now terminate.

Property(S): IsMinIE_Message =  requires Internet Explorer 7.0 or greater.  Please visit www.microsoft.com to upgrade Internet Explorer.

Property(S): SecureCustomProperties = AS_PRINTER;AS_PRINTER_DRIVER;AS_PRINTER_DRIVER_64;UT_A3D9;UT_AP9;UT_AS9;UT_AS6;UT_AP6;UT_ APU;UT_ASU;UT_D;UT_E;UT_AP7;UT_AS7;UT_FR;UT_AS8;UT_AP8;UT_6X;UT_7X;UT_A3D8;UT_A3D7;UT_AT;U T_RDRBIG_ALL;UT_RDRMIN_ALL;DEACTIVATE;UT_D_AS;UT_D_AP;UT_D_A3D;UT_D_EL;UT_AP10;UT_AP11;UT_ AS10;UT_AS11;REPAIRSELECTED;DEFAULT_VERB;AS_HKCR_EXE;PDFSHELL_LOCALSERVER_COMMAND;PDF_DEFA ULTICON;PDF_PREVIEW_HANDERLER_DLL;PDF_PREVIEW_HANDERLER_HELPDIR;PDF_INPROCSERVER_VIEWERPS; CreatePDFMOfficeX64Registry;DeletePDFMOfficeX64Registry;RegisterPDFMOfficeX64Comp;UnRegist erPDFMOfficeX64Comp;LOTUS_INSTALLED;DELBASIDTCA;IS_CURRENT_PDFOWNER;MIN_SYSTEM;ACROBAT_APP _PATH;APPPATHS_OUTLOOK_EXE;APPPATHS_POWERPOINT_EXE;APPPATHS_WORD_EXE;APPPATHS_EXCEL_EXE;OU TLOOK_EXE;AS_OPTIMIZE_STATUS;AS_OPTIMIZE_ENABLED;HOT_FIX_XP64;AAM_SETUP_PATH_ALLUSER;WIA_D ISPLAY_NAME;ARM_COLLECT;BLOCK_APP_TIMEOUT;BLOCK_ENTRYPOINT_LOGGING;UT_D_A3DPV;UT_D_APPV;UT _D_ASPV;UT_D_ELPV;PDX_DEFAULT_PROGID;DEFAULT_PROGID;WCCHROMEEXTVER;PRESERIALIZATIONFILEPAT H;CWProvXMLFile;AS_PRINTER_XP;OWNERSHIP_STATE;PDF_INTEGRATION;ENABLE_OPTIMIZATION;DEFAULT_ PDF_PROGID;DEFAULT_CURVER_PROGID;PDF_ACROBROKER_PATH;INSTALLMAJORVERSION;DISABLE_DESKTOPSH ORTCUT_AAM_CACHED;DISABLE_DESKTOPSHORTCUT_AAM;HKLMLANGUIKEY;AAM_DESKTOPSHORTCUT_EXISTS;AAM _PROGRAMMENUENTRY_EXISTS

Property(S): ProductFamilyCode = {AC76BA86-0000-0000-0000-000000000000}

Property(S): IGNORE_INTEROP_REQS = NO

Property(S): BlockingProduct = NONE

Property(S): UpgradeTagFile = instmsiw.exe

Property(S): EulaAgreementRequirement = 0

Property(S): Eula_accept_term = 0

Property(S): ALLOW_LOCKDOWN_MEDIA = NO

Property(S): ALLOW_LOCKDOWN_BROWSE = NO

Property(S): ERROR_NO_ADMIN = You do not have sufficient privileges to run this installer.  Setup will now terminate.

Property(S): ERROR_ACROELEMENTS_INSTALLED = The installer detected that you have Acrobat Elements on your system.  You must uninstall the older version first before installing this version.

Property(S): ERROR_OLD_ACROBAT_INSTALLED = The installer detected that you have an older version of Acrobat on your system.  You must uninstall the older version first before installing this version.

Property(S): InstalledFile = 0

Property(S): ERROR_BASE_OVER_PRO = Setup has detected that you already have a more functional product installed.  Setup will now terminate.

Property(S): DEFAULT_JOBOPTION = Standard

Property(S): PENDINGOPERATION = 0

Property(S): ISVROOT_PORT_NO = 0

Property(S): ARPCOMMENTS =  

Property(S): ARPNOREPAIR = 1

Property(S): UITimeRemaining = Time remaining: {[1] min }[2] sec

Property(S): INBROWSER_HANDLER = YES

Property(S): ApplicationList = 0

Property(S): Browser_Integration = 1

Property(S): ERROR_DEFRAG_MSG = Optimizing performance ...

Property(S): DISABLE_BROWSER_INTEGRATION = NO

Property(S): RemoveFilesActionText = File:      [1]

Folder:  [9]

Property(S): IsUpgrade = 0

Property(S): NewFilesActionText = File:      [1]

Size:     [6] bytes

Folder: [9]

Property(S): REMOVE_PREVIOUS = YES

Property(S): EnablePDFMakerIntergrationDisplay = 1

Property(S): ENABLE_CACHE_FILES = YES

Property(S): ActivationUninstallType = Standard

Property(S): Error_ALMStatus_OK = The operation completed successfully.

Property(S): Error_ALMStatus_NoMemAlloc = Unable to allocate enough memory to complete the operation.

Property(S): Error_ALMStatus_Initialization = A required deactivation library has not been initialized.

Property(S): SetupCache_Of = of

Property(S): SetupCache_Installing = Installing megabyte

Property(S): SetupCache_Title = Copying Installer Files...

Property(S): RemoveOK = No

Property(S): TOOLBAR_NAME = Adobe PDF

Property(S): NewRegistryActionText = Key:    [1]

Name: [2]

Value: [3]

Property(S): JAPAN = (Japan)

Property(S): TRY_SERIALNUMBER = 1118-1001-9473-4267-5190-6699

Property(S): PRO_TB_SN = 1118-1001-9473-4267-5190-6699

Property(S): INSTALL_MODE = Retail

Property(S): OpenWith = Open with Adobe Acrobat XI

Property(S): ERROR_CANNOT_OPTIMIZE_DISK = NOTE: Installation was successful. However, because your hard drive is fragmented, this application may not be able to launch as quickly as possible.

To optimize performance, please defragment your hard drive and then repair this application under Add or Remove Programs in the Control Panel.

Please see the ReadMe file installed in your Programs Folder for more information.

Property(S): ENABLE_OPTIMIZATION = YES

Property(S): ERROR_DEFRAG_ADTEMPLATE = Completed [1]% of process

Property(S): DisallowRunFromSource = 1

Property(S): LAUNCH_APP = 1

Property(S): SUPPRESS_APP_LAUNCH = NO

Property(S): ADMIN_INSTALL = NO

Property(S): AdminProperties = ADMIN_INSTALL

Property(S): SetupCacheExport = Enterprise.mnt

Property(S): STORE_URL = http://www.adobe.com/go/Acrobat8_Standard_try_deny

Property(S): OLE_VERB_OPEN = &Open,0,2

Property(S): AcroIEHelper_Description = Adobe PDF Reader Link Helper

Property(S): DEFAULT_ATTACHMENT_WHITELIST = version:1|.ade:3|.adp:3|.app:3|.arc:3|.arj:3|.asp:3|.bas:3|.bat:3|.bz:3|.bz2:3|.cab:3|.ch m:3|.class:3|.cmd:3|.com:3|.command:3|.cpl:3|.crt:3|.csh:3|.desktop:3|.dll:3|.exe:3|.fxp:3 |.gz:3|.hex:3|.hlp:3|.hqx:3|.hta:3|.inf:3|.ini:3|.ins:3|.isp:3|.its:3|.job:3|.js:3|.jse:3| .ksh:3|.lnk:3|.lzh:3|.mad:3|.maf:3|.mag:3|.mam:3|.maq:3|.mar:3|.mas:3|.mat:3|.mau:3|.mav:3 |.maw:3|.mda:3|.mdb:3|.mde:3|.mdt:3|.mdw:3|.mdz:3|.msc:3|.msi:3|.msp:3|.mst:3|.ocx:3|.ops: 3|.pcd:3|.pi:3|.pif:3|.prf:3|.prg:3|.pst:3|.rar:3|.reg:3|.scf:3|.scr:3|.sct:3|.sea:3|.shb: 3|.shs:3|.sit:3|.tar:3|.taz:3|.tgz:3|.tmp:3|.url:3|.vb:3|.vbe:3|.vbs:3|.vsmacros:3|.vss:3| .vst:3|.vsw:3|.webloc:3|.ws:3|.wsc:3|.wsf:3|.wsh:3|.z:3|.zip:3|.zlo:3|.zoo:3|.pdf:2|.fdf:2 |.jar:3|.pkg:3|.tool:3|.term:3

Property(S): EXEC_MENU_WHITELIST = Close|GeneralInfo|Quit|FirstPage|PrevPage|NextPage|LastPage|ActualSize|FitPage|FitWidth|F itHeight|SinglePage|OneColumn|TwoPages|TwoColumns|ZoomViewIn|ZoomViewOut|ShowHideBookmarks |ShowHideThumbnails|Print|GoToPage|ZoomTo|GeneralPrefs|SaveAs|FullScreenMode|OpenOrganizer |Scan|Web2PDF:OpnURL|AcroSendMail:SendMail|Spelling:Check Spelling|PageSetup|Find|FindSearch|GoBack|GoForward|FitVisible|ShowHideArticles|ShowHideF ileAttachment|ShowHideAnnotManager|ShowHideFields|ShowHideOptCont|ShowHideModelTree|ShowHi deSignatures|InsertPages|ExtractPages|ReplacePages|DeletePages|CropPages|RotatePages|AddFi leAttachment|FindCurrentBookmark|BookmarkShowLocation|GoBackDoc|GoForwardDoc|DocHelpUserGu ide|HelpReader|rolReadPage|HandMenuItem|ZoomDragMenuItem|CollectionPreview|CollectionHome| CollectionDetails|CollectionShowRoot|&Pages|Co&ntent|&Forms|Action &Wizard|Recognize &Text|P&rotection|&Sign && Certify|Doc&ument Processing|Print Pro&duction|Ja&vaScript|&Accessibility|Analy&ze|&Annotations|D&rawing Markups|Revie&w

Property(S): PreviousFileTypesOwnerKey = Software\Adobe\PDF Owner\PreviousOwner

Property(S): Elevated = 1

Property(S): AdobeRIBSUninstallSupport = 1

Property(S): RunTimeProperties = CACHE_DIR;UPDATE_DIR;ProductName;OriginalDatabase;REMOVE;Installed;ACROBAT;INSTALLDIR;ISX _SERIALNUMBER;LOTUS_DLL_PATH;ProductCode;ProductLanguage;SUITEMODE;SourceDir;UILevel;Setup CacheExport;ALLUSERS;REINSTALLMODE;PLUG_INS;SUPPORTDIR;ProductVersion;EULA_ACCEPT;REGISTRA TION_SUPPRESS;ICONS_FOLDER;DefragResetProgress;COLOR_FILES;WindowsFolder;TempFolder;Common FilesFolder;ESIVGPU;ISX_ENCYPTEDSERIAL;A9_CACHEPCD_SAVED;DEFAULT_VERB;IS_CURRENT_PDFOWNER; ACTIVE_X;LANG_LIST_SERIAL;INSTALLMAJORVERSION;CWProvXMLFile;PRESERIALIZATIONFILEPATH;Versi onNT;VersionNT64;INSTALL_MODE;SystemFolder

Property(S): OVERSIZED_PAGES = Oversized Pages

Property(S): SMALLEST_FILE_SIZE = Smallest File Size

Property(S): HIGH_QUALITY_PRINT = High Quality Print

Property(S): PRESS_QUALITY = Press Quality

Property(S): aaa = 0

Property(S): FilesLabel = 0

Property(S): REMOVE_BLOCKING = ALL

Property(S): Dist_Unsupported_Install = Adobe PDF Creation Add-On XI cannot be installed on its own. Please initiate the installation through the product which shipped Adobe PDF Creation Add-On XI

Property(S): _IsMaintenanceDist = Reinstall

Property(S): WaitForCostingComplete = 150

Property(S): ReadmeHtml = Readme.htm

Property(S): DWUSLINK = CEEC27D809AC97A8AEAC17A84E9C978F999BC08F69BBF088CEBB97D8E9CC97B8CE1C376FD9AC

Property(S): STANDARD = Standard

Property(S): PDF_INTEGRATION = 1

Property(S): AcrobatProDefaultProgramDesc = makes your job easier every day. Quickly create PDF files or PDF Portfolios; Intuitively edit PDF files from within Acrobat or convert them to Word, Excel or PowerPoint format; Build forms in minutes with included Adobe FormsCentral desktop software; Use guided Actions to automate document preparation

Property(S): AcrobatStdDefaultProgramDesc = simplifies your everyday tasks. Easily create and share basic PDF files that can be viewed reliably on computers, tablets, and smartphones; Edit PDF files intuitively within Acrobat or convert  them to Word or Excel formats; Electronically sign documents yourself or get them signed by others

Property(S): AcroBaseLEID = V6{}AcrobatStd-AS2-Win-GM

Property(S): AcroProLEID = V6{}AcrobatPro-AS2-Win-GM

Property(S): DV = 11.0

Property(S): VC10RTFailureHeader = Visual C++ 2010 SP1 (x64) Runtime Missing

Property(S): VC10RTFailureMsg2 = You can try installing using setup.exe if not already done. Press 'Ok' to ignore and proceed anyway or 'Cancel' to stop the installation.

Property(S): REGISTRATION_SUPPRESS = NO

Property(S): MSIRESTARTMANAGERCONTROL = Disable

Property(S): BrandNameMajorVer = Adobe Acrobat XI

Property(S): DEACTIVATE = YES

Property(S): LANG_LIST_Default = cs_CZ,da_DK,de_DE,en_AE,en_IL,en_US,es_ES,fi_FI,fr_FR,fr_MA,hu_HU,it_IT,ja_JP,ko_KR,nb_NO ,nl_NL,pl_PL,pt_BR,ru_RU,sk_SK,sl_SI,sv_SE,tr_TR,uk_UA,zh_CN,zh_TW

Property(S): MAGAZINEADJPN = MAGAZINE Ad 2006 (Japan)

Property(S): WIA_Service = ServiceNotRunning

Property(S): DefragResetProgress = No

Property(S): DISABLE_SUBSCRIPTION = NO

Property(S): DEFAULT_VERB = Open

Property(S): Install_Trial = Install the trial version

Property(S): Install_Subscription = Use trial or subscription

Property(S): WCCHROMEEXTVER = 11.0.0.379

Property(S): ValueImportAction = Import Action

Property(S): DISABLE_DESKTOPSHORTCUT_AAM = 1

Property(S): VC10RTFailureMsg1 = Installing Acrobat via MSI will not install Microsoft Visual C++ 2010 SP1 (x64) runtime. Without this, some application functionality will not work.

Property(S): LOTUS_INSTALLED = NO

Property(S): EmbdUI = 1

Property(S): DOTNET64_LINK = http://www.microsoft.com/downloads/details.aspx?FamilyID=b44a0000-acf8-4fa1-affb-40e78d788 b00&displaylang=en

Property(S): HigherpDistInstalledHeader = [BrandName] - Setup

Property(S): PROGMSG_IIS_REMOVESITE = Removing web site at port %d

Property(S): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s

Property(S): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...

Property(S): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...

Property(S): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s

Property(S): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...

Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...

Property(S): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...

Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]

Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]

Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]

Property(S): IS_SQLSERVER_AUTHENTICATION = 0

Property(S): IS_SQLSERVER_USERNAME = sa

Property(S): HigherpDistInstalledBody = Setup has detected that you already have a higher version product-"Adobe PDF creation Add-On [PDIST_INSTALLED_VERSION]" installed . Setup will now terminate.

Property(S): IS_PROGMSG_XML_COSTING = Costing XML files...

Property(S): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...

Property(S): IS_PROGMSG_XML_FILES = Performing XML file changes...

Property(S): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...

Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...

Property(S): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...

Property(S): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...

Property(S): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s

Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension

Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...

Property(S): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool

Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...

Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension

Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...

Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...

Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...

Property(S): RestartManagerOption = CloseRestart

Property(S): RESERVED_APPNAME_AAMSETUP = set-up.exe

Property(S): ErrorUnsupportedOS_2 = Setup will now terminate. Please refer to the minimum system requirements at http://www.adobe.com/go/acrobat_system_reqs.

Property(S): ErrorUnsupportedOS_1 = This application cannot be installed on this operating system

Property(S): UnsupportedOS_DotNet = The installation of [BrandName] on a 64-bit Windows operating system requires that you first install the following package from the location indicated below:

- Package: Microsoft .NET framework 2.0 x64

- Location: http://www.microsoft.com/downloads/details.aspx?FamilyID=

b44a0000-acf8-4fa1-affb-40e78d788b00&&displaylang=en

Property(S): RESERVED_APPNAME_PDAPP = PDApp.exe

Property(S): KBDOCLINK_ERROR_INVDRIVE = http://kb2.adobe.com/cps/404/kb404946.html

Property(S): WebLink = 0

Property(S): _WebLinkChecked = 1

Property(S): LANG_LIST_EXCEPTION = 0

Property(S): HotFix64_Link = http://www.adobe.com/go/ms_kb930627

Property(S): ADOBE_ACROBAT_DOCUMENT = Adobe Acrobat Document

Property(S): AppsInUseUnknownAcrobatApps = Applications that are using Adobe Reader or Adobe Acrobat

Property(S): UnsupportedOS_HotFix = Acrobat requires an update for this 64-Bit operating system.  The update can be found at http://www.adobe.com/go/ms_kb930627.  Please update your system and run setup again. Setup will now terminate.

Property(S): REMOVE_A_CURRENT = ALL

Property(S): LangListMismatchError = LANG_LIST has some locales which does not match with the locale of serial number.

I am trying to re-download adobe acrobat 8.1.0 professional on my computer. When i get to the download e-license step I get a "Unable to connect to the internet" message. I tried downloading the e-license through different networks and I get the same message so it can't be the firewall. I first noticed this issue about two weeks ago and have not found a solution for this. Can anyone please help me. Thank you

I have a Windows Server 2012r2 Std which is running Remote Desktop Session services.  I have 35 users on this server and 8 of these users require Adobe Acrobat Std.  What type of licencing is required for this environment and how many cals are required.  Can I get away with just 8 or do I need to licence all users on the RDS.

Many thanks

The last three pc's on our network that i ran updates for Acrobat xi pro all failed with error code 1112000. can anyone assist with a solution? reinstalling is not a practical fix (we have over 100 PC's on the network).

Hi all,

I want to get your advice about how to manage the following settings.

By default we have implemented through GPO the configuration of Adobe Reader DC that we want to keep on the registry but we are having some issues.

All of them are set to Update and as a REG_DWORD

bEnhancedSecurityInBrowser  HKEY_LOCAL_MACHINE SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown

bEnhancedSecurityInBrowser  HKEY_CURRENT_USER SOFTWARE\Adobe\Acrobat Reader\DC\TrustManager

bEnhancedSecurityInBrowser  HKEY_LOCAL_MACHINE SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown

bEnhancedSecurityStandalone  HKEY_LOCAL_MACHINE SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown

bEnhancedSecurityStandalone HKEY_CURRENT_USER SOFTWARE\Adobe\Acrobat Reader\DC\TrustManager

bEnhancedSecurityStandalone HKEY_LOCAL_MACHINE SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown

bProtectedMode HKEY_LOCAL_MACHINE SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown

bProtectedMode HKEY_CURRENT_USER SOFTWARE\Adobe\Acrobat Reader\DC\TrustManager

bProtectedMode HKEY_LOCAL_MACHINE SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown

iProtectedView HKEY_LOCAL_MACHINE SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown

iProtectedView HKEY_CURRENT_USER SOFTWARE\Adobe\Acrobat Reader\DC\TrustManager

iProtectedView HKEY_LOCAL_MACHINE SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown

This configuration leaves the Reader with the following configuration

Some users are having issue with this configuration so we have decided to let the users modify the settings.

But other issue appears.

How to reproduce:

Start adobe reader – settings – security (enhanced)  uncheck “Enable Protected Mode at startup”

No problem so far, then force a GPupdate /force – this then activates the settings

Protected View:  “Files from potentially unsafe locations”   and keeps the “Enable Protected mode at startup “ un checked = this setting is a Unsupported configuration (https://www.adobe.com/devnet-docs/acrobatetk/tools/AppSec/protectedmode.html)

That situation will cause the error below. As soon a pdf file is launched from a potential unsafe location. (= any pdf file from the Internet)

I believe we should ensure that we cannot fall into a unsupported configuration =

When  “Enable Protected Mode at startup” is unchecked – then Protected View:  must be set on Off

This issue will only be experienced when a User is unchecking “Enable Protected Mode at startup” but once this is done and the next GPO Update appears these Users will have an error.

Any advice will be welcome.

Thanks in advance.

Best Regards.

I have a volume license for Acrobat Standard DC.  I downloaded my installation package from Adobe LWS with description "Acrobat DC2015 12.0 WIN ESD ALL CLASSIC".  I'm using the Adobe Customization Wizard DC to add the volume serial number and other settings for deployment.  I dont want the end user to have to activate or sign in to activate so i'm trying to use the "grant offline exception and disable registration" button but every time I click the button I get an error: "Offline exception grant process failed. Please refer to oobelib.log in %temp% folder and wizard help for more details."

I can't seem to find the oobelib.log anywhere on the computer i'm running the customization wizard.  This computer does have internet access.  Any ideas why this isn't working?

I am testing new package deployments of Adobe Reader DC prior to releasing it.

I have used the customization tool for Adobe Reader DC to create a MST file so its a tailored install. The only thing it seems is, I can not alter or remove is the "add account" for Microsoft Share-Point.

At this time our organization does not have Share-Point and possibly not anytime soon.

How can I remove/disable that option? I would rather not spend the administrative overhead on training end user to ignore that it exists.

Jon

Hi,

Does anyone have experience in deploying Adobe Acrobat Standard via GPO, or using N-Able?

We created a package in the web portal.

Thank you in advance!

I am trying to deploy the Adobe Acrobat XI through SCCM 2012 R2. I have customized the package with Adobe Customization Wizard XI according to our requirement. In deployment package i am using msiexec /i AcroPro.msi /qn TRANSFORMS=AcroPro.mst /L*V "%temp%\example.log" command but it gets failed on client machine. Since i am running the installation in verbose mode, here is log generated in example.log file.

When i run the same command manually on client machine from elevated command prompt then Adobe Pro get installed successfully. This is what confusing me why it is not installing from SCCM. I am using Domain Admin account in SCCM for deployment so user account privileges should not be an issue.

Property(S): ERROR_PRINTER_SETUP = 0

Property(S): Radio = Verify

Property(S): DescriptionLabel = 0

Property(S): ARPPRODUCTICON = _SC_Acrobat.ico

Property(S): AdobeAcceptEULA = No

Property(S): REGIONAL_LIST = ENU

Property(S): UIMODE = YES

Property(S): DWUSINTERVAL = 30

Property(S): esif = application.sif

Property(S): BDK = 0

Property(S): PRINTERINFO2_PLOCATION = My Documents

Property(S): PRINTERINFO2_PCOMMENT = Creates Adobe PDF

Property(S): LANG_SEL_DEFAULT = ENU

Property(S): EULA_ACCEPT = YES

Property(S): CustomText = 0

Property(S): CompleteText = 0

Property(S): FileInUseProcess = 0

Property(S): edl = Asneu.dll

Property(S): ARPHELPTELEPHONE =   

Property(S): ErrorUnsupportedOS = This application cannot be installed on this operating system. Setup will now terminate. Please refer to the minimum system requirements athttp://www.adobe.com/go/acrobat_system_reqs.

Property(S): ERROR_NEWER_OVER_OLDER_ABORT = The Installer has encountered the following older Adobe product on your computer:

[BlockingProduct]

Property(S): ERROR_PRO_OVER_BASE_ABORT = The Installer requires that you uninstall [BlockingProduct] before continuing this installation, in order to avoid application conflict.  Please follow these steps:

1) Cancel this Installer

2) Go to the "Add/Remove Programs" Control Panel, located at

      Start: Settings: Control Panel

3) Highlight the product [BlockingProduct]

      and click Remove

4) Relaunch this Installer

Property(S): ERROR_OLDER_OVER_NEWER = Setup has detected that you already have a more functional product installed.  Setup will now terminate.

Property(S): IsMinIE_Message =  requires Internet Explorer 7.0 or greater.  Please visit www.microsoft.com to upgrade Internet Explorer.

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I have this file structure which I extracted from the exe, and now I want to deploy it out via SCCM

This is my command - msiexec /i "AcroRead.msi" /qn

It installs fine, but an old version. 15.007.20033

How do I deploy this and includes the latest update as shown in the screenshot above? 18.011.20035?  Using SCCM?

Thank you in advance.

Hello,

I have a question regarding the somewhat recent CCP update that modified how Acrobat DC installations are handled.

For the most part, we've preferred deploying via MSI, however it seems the EXE method is now the preferred Adobe installation procedure.

Is there a parameter or switch to specify log file locations?

I was only able to find standard MSI switches.

My understanding is that these are the default log locations for CC installations:

• C:\Program Files (x86)\Common Files\Adobe\Installers\<log>.gz
• %Temp%\PDAPP.log

We're currently using the following silent installation switch.

• setup.exe --silent

I was hoping to be able to specify a log location at installation. Is there an .EXE switch for this?

Thanks!

My environment implemented strict UAC policies. This hinders users from Installing updates. Is it possible to centrally manage updates through WSUS. If not, are there tools to manage Adobe Updates centrally?

Hi

Its start to be really complicated to install all my software for entreprise.

Last one we purchase is :

Acrobat Professional 2017 17.0 MLP AOO License FC

1) I fully install the software but had to connect at the end for activation ... i can undertsnad that. But is it possible to logoff from my adobe account and still use the software?

I have 1 adobe id, if i logoff, cannot use the software anymore.

Please explain to me how im supose to install/activate it.

Is there any place to contact support for entreprise? I try 2 hour to find on site and im not able to find any info.... just want an email caus im not able to speek fluid in english.

Everythimes i try, it end with chat support and it said that its not available.

Thanks for your time and have a good day

Hi there,

I am a frustrated new customer and just got out of a bad chat experience with a technician so hoping the community can be a bit more helpful.

I have created several different creative cloud packages. One with ALL Adobe products and another one with just Adobe Acrobat. I have tried 32 bit and 64 bit and tested over 3 Windows 10 machines which includes a machine that was just reformatted and contained no history of Any Adobe products. Unfortunately, Adobe Acrobat is never installed on any of these packages; regardless of the configuration I select.

I should say it works perfectly fine for MAC packages. In addition, if I manually go to a computer and run the .exe package to install Adobe Acrobat it will work. However, who wants to do that on a several hundred computer network?

I could use some help on how to get a .msi package to correctly start to deploy Adobe Acrobat as part of my bundled package or a standalone.

Hi there,

I would like to upgrade old acro DC version to 1501020056.

So i download exe on ftp, i extract exe with winrar, i extract program with msiexec /a AcroRead.msi

I have AcroRead.msi in my extract folder with all folders. Now if i launch msiexec /a AcroRead.msi /p AcroRdrDCUpd1501020056.msp or with the acro.msi in the extracted folders, i got the legendary : The upgrade patch cannont be installed by windows blablabla.

So what's the problem this time ? I use msi and msp they havent been extracted............... Same thing with msp from ftp......

Anybody have a solution ??

Thanks a lot

I'm testing Acrobat Pro DC to see if it will meet our needs.  I need to be able to combine a number of documents into 1 PDF (which I know how to do) and would like to be able to create a TOC for those combined documents.  Sales said this was possible, but I can't seem to find any instruction on how to do this.

Hi,

I'm deploying Windows 10 images this summer to classroom and lab computers. Unlike every other modern operating system available today, Windows 10 does not offer native PDF capability. We're specifically rolling-out the LTSB version of Windows 10 for privacy concerns, which does not include the Edge web browser. As a result of this, I have built Adobe Reader DC into the image along with many other software titles.

Each time a user logs into Windows, they're doing so for the first time. Per policy, all user profiles stored on public computers must be removed at the end of that user's session. Everyone who uses these PCs is doing so for the first time. As a result, when Reader is opened, the user is bombarded with an onslaught of first-run dialogs and prompts that exceeds all patients. There are those for choosing the default PDF handler, determine the accessibility settings, and the UI's color scheme. All of these items placed into a first-run experience are asinine for a user profile that would persist on the file system, let alone for one that is created and removed every time someone logs into Windows.

When I created the image, I answered ALL of these first-run questions for the default user's profile prior to copying that profile with sysprep. To help ensure these insidious little annoyances do not appear ever again, I added the ADMX GPO template files to our central store in our domain, and configured the desired settings. To silence the PDF handler question, that STILL appears, I created a custom registry key and deployed it with a GPO to prevent this question from ever being asked again. ALL of these steps were for naught. Despite the customized default user profile, the GPO, and the registry changes, users are still spending close to five minutes answering Reader's inane first-run questions. Despite all of that, they still want Reader as their PDF viewer on Windows.

Aside from ranting, my question is there a resource, tutorial, website that details how to fix all of this? My users and I just need Reader to open when selected, or open when a PDF is double-clicked, no questions asked. I am positive that I am not the only one in this situation. If it makes any difference I use MDT 2013 U2 to deploy the images and IBM BigFix to manage patches for Adobe Reader DC and other products. I appreciate any advice or information anyone might have on this subject and apologize for the rant.

Thank you

I am testing new package deployments of Adobe Reader DC prior to releasing it.

I have used the customization tool for Adobe Reader DC to create a MST file so its a tailored install. The only thing it seems is, I can not alter or remove is the "add account" for Microsoft Share-Point.

At this time our organization does not have Share-Point and possibly not anytime soon.

How can I remove/disable that option? I would rather not spend the administrative overhead on training end user to ignore that it exists.

Jon

The last three pc's on our network that i ran updates for Acrobat xi pro all failed with error code 1112000. can anyone assist with a solution? reinstalling is not a practical fix (we have over 100 PC's on the network).

Hi,

We have a user with Acrobat Pro DC Build: 18.11.20035.264580 that crashes constantly. Is there a fix for this?

Cheers,

Phil Greenway

Senior Systems Support Officer