Quantcast
Channel: Adobe Community : Popular Discussions - Enterprise Deployment (Acrobat and Reader)
Viewing all articles
Browse latest Browse all 14808

Staff: Why is there no offline installer for 10.1.5? The patch doesn't work for me.

$
0
0

Hi, I'm trying to update Adobe Reader 10.1.4 on a 32-bit Windows XP SP3 computer to Adobe Reader 10.1.5. The Adobe Reader Updater downloaded the update but it tells me:
"The feature you are trying to use is on a network resource that is unavailable"

It's looking for AdbeRdr1010_en_US.msi in C:\Documents and Settings\All Users\Application Data\Adobe\ARM\Reader_10.0.1\ but it can't find it.

 

Normally in a situation like this I could just download the offline installer, and as an enterprise user I want to do that anyway. Yet it appears there's no offline installers in ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.5/ like for example AdbeRdr1015_en_US.exe or AdbeRdr1015_en_US.msi. On Adobe's pages for both enterprise and home users it only offers 10.1.4 as the older version prior to 11, not 10.1.5 as one would expect.

 

What's going on with this? Am I the only one who's noticed either of these things? I suppose on that one computer I'll have to download AdbeRdr1010_en_US.msi and place it in that directory where the patch is looking for it.

 

Thanks for any help

 

edit: link to enterprise patch notes: http://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/10/10.1 .5.html

edit: here's a screenshot of the error: http://img703.imageshack.us/img703/7294/capturessl.png


Viewing all articles
Browse latest Browse all 14808

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>