We just had an initiative to get my peer group upgraded to Acrobat XI Pro, prior to that the team was using 9, 10 or 11. I did all of the testing of the product features and put together some hints for the team. It has come to my attention that when some (not all) try to convert emails in outlook to a pdf they get message that they need the latest version of flash player to run and are given the option to download it.
I work for a large company so everything gets certified and tested etc before it is ever allowed to be used enterprise wide.
Our help desk it not having any luck figuring out what the issue is so I thought I would look to this community. I subscribe to Rick Borstein legal blog but cannot find a way to post the question to that group.
I use this feature to then run the portfolio filen of email and related attachments thru the Evermap AutoPortfolio Plug-in for Acrobat to flatten the PDF and convert attachment and solidify parent child relationships etc. .
Any assistance you can offer would be greatly appreciated.
Wendy Russell