Using the latest version of Acrobat DC and unable to open PDFs from a network mapped drive. The network mapped drive is created by using Cloudberry Lab's Drive and is attached to an Azure blob storage account. I have added the path to the trusted locations, but still unsuccessful in opening any PDFs. I also receive the error: "Adobe Acrobat DC could not open 'filename' because it is either not a supported file type of because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
Copying files from the network mapped drive location open as expected part of the time. Some when copied to desktop copy over with 0 bytes and unable to open receiving the error as above, but will eventually reflect the file size, but still not open. Original files are intact and open as normal with Acrobat DC and Reader XI and DC.
Acrobat is part of my Creative Cloud Suite. Latest updates installed. Running on Windows 8.1 with latest updates installed. Antivirus running is Webroot Secure Anywhere agent.
Azure blob storage settings is set to Public Container as of now. Have already tested with Private and Public Blob settings.
Any suggestions would be greatly appreciated.
Thanks!
