We have been installing Acrobat Pro 9.0 on machines. Now that the 9.3 update has been released we want to update the computers. I have followed the instructions to create an AIP. 9.0, 9.1, 9.1.2, 9.2, 9.3. When I attempt to install Acrobat Professional 9.3 on a computer that has Acrobat Professional 9.0 on it I receive the following error message.
Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel.
If I install the package I created on a computer that does not have Adobe Acrobat Pro installed on it, there are no problems. The package is installed and it is at the correct version.
I obviously don't think I should have to manually remove Acrobat Pro 9 from the computers. Shouldn't the patched 9.3 product install over 9.0?