Hi guys,
I've looked through some of the forums but was wondering if you could help out with an issue I'm having with Adobe Pro X silents installs on Windows 7 64bit machines though SCCM.
I have tested the install on my machine and its works fine so I know the packages are ok for both Adobe Pro and also the Design Standard package I created using the Deployment Tools. Although I did uninstall Adobe Pro 9 on my machine before running the package. Adobe Pro when run manually asked for Outlook and Internet Explorer to be closed down before it would install, but on the silent install it just fails. Is there any way to get round this issue?
The error message in SCCM on the machine in question in SCCM is
The program for advertisement "NWK20030" failed ("NWK00011" - "Adobe_Pro_X"). A failure exit code of 1602 was returned.
User context: NT AUTHORITY\SYSTEM
Possible cause: Systems Management Server (SMS) determines status for each program it executes. If SMS cannot find or correlate any installation status Management Information Format (MIF) files for the program, it uses the program's exit code to determine status. An exit code of 1602 is considered a failure.
Solution: For more information on the exit code, refer to the documentation for the program you are distributing.
The packages is rolled out to the users rather that the machines and we ideally need to keep it this way due to the set up we have. On the machine it hasnt been installed and just comes up with the 1602 error message. I will try some other machines / user accounts but I believe the same issues will come up.
Is there anything I could try to resolve this issue? I have tried a great deal of things but maybe I need a fresh mind and its a little fried!!
Thanks for your help in advance peeps...
Lara