I have Acrobat Standard XI installed on Windows Server 2008 R2 boxes and deployed to users via Citrix.
Users have reported an issue whereby the mouse pointer is jittery as though the refresh rate on it is low whenever the select tool changes to the pointer below:
- This only happens when the application is deployed via Citrix
- When I remotely connect to the server and run the application I do not experience the same issue.
- It only happens with this particular pointer, all others are fine
- This only affects Acrobat Standard XI, Reader XI is fine.
We have raised the issue separately with Citrix themselves, but I would like to know if anyone else has experienced this issue and what, if anything the resolution was?