I am trying to setup my SharePoint Online (Office 365) Environment to integrate with Acrobat XI (Reader, Standard and/or Pro).
Specifics on the Environment:
SharePoint Online (Office 365) Enterprise
Windows 7
Office 2103
IE 11
Acrobat XI (Reader, Standard, Pro, ultimately trying to get this to work with Reader if possible)
I have read several online forums talking about editing the DocIcon.xml file, but that obviously only applies to an On-Premise Solution.
I am able to Open Adobe Acrobat and Open a Document from the SharePoint environment and it provides the appropriate Check-Out/Document Properties options from the File Menu, but I that will be cumbersome for the users. I would prefer the options that appear to work for On-Premise users, to be able to Open the Document directly from within SharePoint and be able to use the Mark-Up features, comment/highlight/typewriter, etc... as necessary.
I've seen references to the following Add-Ins appears in IE, but I don't see them in my installation and don't see a way to enable them or install them: Adobe Acrobat Sharepoint OpenDocuments Component
Has anyone else been able to get this Integration to work. Am I simply missing the component above? If so, how I do I Enable/Install it?
I tried to call support, the Tier 1 tech support told me that SharePoint Integration was removed with Acrobat XI (which completely contradicts the material on their website: FAQ | Adobe Acrobat XI Pro). She transferred my call to someone else and I was conveniently disconnected, so I assume Phone Support will not help with this issue.
Thanks!