A user emailed me a screenshot of a prompt she was receiving when attempting to open a pdf:
Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement.
Very unusual since we deploy Reader with that option baked in & checked.
I launched Adobe by itself and it did not prompt to accept EULA - it just launches.
I tried the same PDF again - same problem.
I tried to open a different PDF - opened just fine.
The document name was "something DCRA and a bunch of (other) stuff.PDF"
One by one I removed words & special characters from the name
- something DCRA and a bunch of (other).PDF
- something DCRA and a bunch of.PDF
- something DCRA and a bunch.PDF
- something DCRA and a.PDF
- ...
- etc
When I got to "something DCRA.PDF" it still would not open.
I removed "DCRA" from the name, making the name "something.PDF" - it opened fine!
I re-added DCRA after "something" and it wouldn't open.
I used several PDF's that work just fine, made copies of them and renamed them to just "DCRA" - none of them opened.
Interestingly, if I renamed it to "dcra" (lower case) I don't have the problem; seems case specific
Can anyone else test? Reminds me of this thread here.
Windows 7 Enterprise 32-bit
Adobe Acrobat Reader X 10.1.0