Greetings,
We bought a site license at considerable expense to update our users to the latest Acrobat (too many people not patching and getting viruses). I'm trying to push out via SCCM (uninstall previous version via Adobe Customization Wizard) and when I try to update users running anything other than 9.0.0 I get a message that it needs the dll file in my subject. It is not extracting the file from the data1.cab file and dropping it where the old version was previously. The only option so far is to have people browse to the file (out on a server somewhere) so the install can continue. This is unacceptable because 500 (out of 5000 we are trying to upgrade) people will get a pop up asking this when we are upgrading in the background (and they won't know why). Is there a way I can tell the installer to use the extracted cab file (which I could extract beforehand)? This is driving me insane and it isn’t making my boss very happy either. He feels he wasted $$ if we have to "sneakernet" to all these machines. Anyone have any ideas or who I can call at Adobe? My first attempt at tech support with them was laughable.