Error Code 1615

October 16, 2007, 6:55 pm

≫ Next: Language Pack for Adobe Acrobat Professional 8.0.0

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Hi all

I'm using Adobe Customization Wizard 8 to create the transform but always has this error:

Unable to Submit changes.
MSI set value failed, error code = 1615
(Need Better Msg)

This is my first time to use the Customization Wizard. I used to use Orca to create .mst file and no problem at all. But someone told me that I should used Customization Wizard instead of Orca for Adobe product and I got this error. Cant find the solution on the net.

All helps are appreciated. Thank you.

enz

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Language Pack for Adobe Acrobat Professional 8.0.0

June 29, 2009, 11:28 pm

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Hello everyone

 

I installed Adobe Acrobat on a Terminal Server. During the installation i choosed the language "German". Now every user has Adobe Acrobat in German.

 

Now i would check is there a language pack for adobe acrobat 8.0.0 in english so the user can set their own language to use adobe acrobat.

 

Is that possible or is there another good possibilty?

 

Thanks a lot for your help

Citrix Activation

February 3, 2015, 2:07 am

≫ Next: SCCM 2007 and 2012 Catalogs have a slight discrepancy when adding AR XI (11.0.10) update

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I have installed Acrobat Pro XI on Citrix using the Customisation Wizard. I included the license and granted offline activation. However, after 30 days the servers are now asking for activation. I wanted to use adobe_prtk --tool=ReplaceSN --serialize=LEID --serial=<serial number>. I've tried different LEIDs but all I get is return code 6 which is Could not find dominating LEID

 

Any ideas?

SCCM 2007 and 2012 Catalogs have a slight discrepancy when adding AR XI (11.0.10) update

February 4, 2015, 3:09 pm

≫ Next: Pro TAC display not working?

≪ Previous: Citrix Activation

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SCCM 2007 does not display the Bulletin and Article IDs, whereas SCCM 2012 does. Can this be corrected for SCCM 2007as well?

Pro TAC display not working?

February 27, 2015, 4:12 pm

≫ Next: how to activate Acrobat 12

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My Pro TAC (ink measurement) does not seem to be working properly. Does not see whole image. Anyone else seen this?

how to activate Acrobat 12

April 9, 2015, 12:11 pm

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How does an IT administrator activate Acrobat Pro 12? I have the option to sign in or create an enterprise ID. Will my users be asked again to sign in, or if I activate as administrator is that good enough? What happens if I move an installation to another system? Is there an 'activation limit'?

 

How will these things change when I'm looking at upgrading Acrobat standard 11 to 12? Currently I only have a 12 Pro (upgrade) license, but we have many 11 Std licenses we will probably upgrade at some point in the future.

 

We are mostly using Windows 7 Professional. Our domain users are "restricted" or "standard" users and not able to install/update their own software. We (IT administrators) usually install the license key when we install the software, but now that requires an adobe sign in. My colleagues in our IT may not have my adobe sign-in information, how is that to be handled?

I saw the option to create an Enterprise adobe ID, but no explanation as to what that is. Could somebody give a run-down on how a small IT staff should be handling licensing with Acrobat 12, and what an Enterprise ID is?

 

I apologize if this has already been covered. The search results didn't get me anywhere close to this topic.

 

Thanks

-Derek

how to still get Acrobat XI

April 13, 2015, 6:01 am

≫ Next: اتفرج افلام اون لاين

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How do I still get the Acrobat XI for both Standard and Pro and not the DC

اتفرج افلام اون لاين

May 20, 2013, 10:35 pm

≫ Next: conditions d'utilisation sur un terminal serveur

≪ Previous: how to still get Acrobat XI

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http://2tfrg.com/اتفرج افلام اون لاين

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conditions d'utilisation sur un terminal serveur

April 17, 2015, 1:20 am

≫ Next: Adobe Acrobat pro X and Acrobat reader both crashing on Mac after opening (with or without PDF).

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Bonjour , nous souhaitons connaitre les conditions d'utilisation de la licence Acrobat pro avec une trentaine de personnes se connectant en bureau à distance.

Nous avons lu les conditions d'utilisation mais n'avons pas trouvé (ou compris) ce cas de figure.

 

Acrobat pro sera installé sur un terminal serveur (une seule licence acheté)

30 utilisateurs peuvent se connecter simultanément à ce serveur.

nous avons créé un groupe de sécurité autorisé à utiliser le logiciel Acrobat pro, les utilisateurs ne faisant pas parti de ce groupe ne peuvent pas exécuter l'application.

nous comptons mettre deux personnes dans ce groupe , une seule personne utilisera le logiciel, la deuxième personne est susceptible d'exécuter l'application en cas d'absence de la première personne.

 

pouvez vous m'indiquer si ce cas de figure correspond aux conditions d'utilisation.

 

Cordialement,

 

Sylvain DANIEL

Adobe Acrobat pro X and Acrobat reader both crashing on Mac after opening (with or without PDF).

April 23, 2015, 12:54 am

≫ Next: key not valid for use in specified state when running install_reader11_en_mssd_aaa_aih

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I tried installing it over and over again but the problem keeps returning, when I did the fresh installation I removed all Adobe files from all locations (preferences and cache. I run Adobe CS5.5 On a Mac with Yosemity 16gb.

 

I hope someone can help me with my problem.

 

Thank you in advance.

key not valid for use in specified state when running install_reader11_en_mssd_aaa_aih

August 25, 2014, 8:28 am

≫ Next: Reading Preferences not saving in Adobe Reader 11

≪ Previous: Adobe Acrobat pro X and Acrobat reader both crashing on Mac after opening (with or without PDF).

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After downloading, Version XI (11.0.08)

at

http://get.adobe.com/reader/download/?installer=Reader_11.0.08_English_for_Windows&os=Wind ows%207&browser_type=KHTML&browser_dist=Chrome&d=McAfee_Security_Scan_Plus_Chrome_Browser& dualoffer=false

 

running, and installing _reader11_en_mssd_aaa_aih

I get "

adobe reader installer error

key not valid for use in specified state

 

Using Windows 7, tried google chrome and firefox browsers

 

system report created but could not send

Reading Preferences not saving in Adobe Reader 11

April 20, 2015, 10:19 am

≫ Next: Transfer to new pc

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When Adobe Reader updates, it resets the setting (GUI--Edit--Preferences--Reading--Page vs Documents --to default instead of "read only current visible pages".  This causing some printing documents to "hang" in the preparing pages to print dialog box.  Once I go in and reset this option, I no longer have issue.  Is there a way to "lock" this setting in a GPO without having to touch every PC?  I have 200+ PC in the work environment and the hands on resolution is very time consuming.

Transfer to new pc

April 13, 2015, 9:01 am

≫ Next: Install Adobe updates via WSUS and ignore UAC restrictions

≪ Previous: Reading Preferences not saving in Adobe Reader 11

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Can enterprise versions of Adobe Professional XI be transferred from an older pc to a newer pc without purchasing the software again?  Are there situations where your answer will change?

Install Adobe updates via WSUS and ignore UAC restrictions

July 24, 2012, 10:58 pm

≫ Next: Command lines for removal of all previous versions of acrobat pro's

≪ Previous: Transfer to new pc

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Hi

 

My company has currently set new UAC security settings but we have an issue where we are not able to update Adobe products because UAC stops it, UAC also does not prompt for elevation it just out right blocks updates.

 

We really need a way to either allow the updater to run/install past the UAC restrictions OR find a way to distribute adobe updates via WSUS if it's possible

 

Thanks

Command lines for removal of all previous versions of acrobat pro's

January 30, 2014, 4:05 am

≫ Next: Acrobat APTEE to create a permanent offline activation

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I am looking for some command lines to remove all versions of PRO. We have clients on older 9 older 10 and 11. We have enterprise license for 11.0.06 for all clients and would like to remove all old and run a new pro on clients. Any help would be great..

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Acrobat APTEE to create a permanent offline activation

March 12, 2015, 7:09 am

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Hi all

 

I am using APTEE to create a permanent offline activation/exception that is not machine specific. To use it for Imaged OS deployments.

 

I work on Windows 7 64bit and Adobe Acrobat XI Pro. We have ordered a Adobe corporate licens (TLP). I see the Licens on the Adobe Licens Website (LWS). I have used the key for Windows.

 

I did like this : ( http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/licensing.html#id11 )

 

If you image a machine with Acrobat, you must first generate a prov.xml file on an online machine and then create a permanent offline exception that is not machine specific. To do so:

 

Generate prov.xml on any machine connected to the internet:

   

adobe_prtk --tool=VolumeSerialize --generate --serial=<serialnum>

 

--leid=<LEID of product> [--regsuppress=ss] [--eulasuppress]

 

[--locales=limited list of locales in xx_XX format or ALL>]

 

[--provfilepath=<Absolute path to prov.xml>]

   

Note the following:

 

 

• This method can only be used with volume licenses.

 

• Acrobat need not be installed to run this command.

 

• The machine on which this command is run must be online.

 

• It is highly recommended to suppress registration.

 

 

but the return code is 14. This means unknown error.

 

Here the output of the logfile OOBELib.log

 

2015-03-12 14:18:06 [4000]  Adobe PRTK: *** Adobe PRTK tool START ***
2015-03-12 14:18:06 [4000]  Adobe PRTK: Adobe PRTK tool VolumeSerialize invoked
2015-03-12 14:18:06 [4000]  Adobe PRTK: C:\Adobe
2015-03-12 14:18:06 [4000]  Adobe PRTK: creating  C:\Adobe\prov.xml
2015-03-12 14:18:06 [4000]  OOBELib: *************OOBELib Session Starts*************
2015-03-12 14:18:06 [4000]  OOBELib: Version 6.2.0.43,6.2
2015-03-12 14:18:06 [4000]  PCDService: PCD Service in non-threaded mode
2015-03-12 14:18:06 [4000]  OPMWrapper: Failed in getting value for key in OPMGetValueForKey
2015-03-12 14:18:06 [4000]  OOBELib: Failed to get Proxy username in OPM DB
2015-03-12 14:18:06 [4000]  AXFBLicensing: Failed to load axlib.dll, trying again
2015-03-12 14:18:06 [4000] AXFBLicensing: Failed to load axlib.dll, trying again with axlib in ACF
2015-03-12 14:18:06 [4000] AXFBLicensing: All function pointers successfully retrieved
2015-03-12 14:18:06 [4000]  OOBELib: Received Params for Online Validation : Driver : AcrobatPro-AS1-Win-GM, Caller : 3
2015-03-12 14:18:06 [4000]  OOBELib: received LEID : AcrobatPro-AS1-Win-GM
2015-03-12 14:18:06 [4000]  OOBELib: Supported Locales : de_DE
2015-03-12 14:18:06 [4000]  OOBELib: OOBELib ValidateSerialOnline
2015-03-12 14:18:06 [4000]  OOBELib: Validate using Driver LEID : AcrobatPro-AS1-Win-GM, App LEID : <blank>, SN : xxxxxxxxxxxxxxxxxxxx
2015-03-12 14:18:06 [4000]  OOBELib: Failed to get system default proxy in setProxyCredentialsForIALSession
2015-03-12 14:18:06 [4000]  OOBELib: Failed to set proxy credentials for IAL session while validating serial number
2015-03-12 14:18:06 [4000]  OOBELib: HTTPCommunicationAgent::processMessage is https://lm.licenses.adobe.com/aes/aes/v1/serialInfo (extURL=)
2015-03-12 14:18:07 [4000]  OOBELib: HTTP Request Status code 200.
2015-03-12 14:18:07 [4000]  OOBELib: HTTPCommunicationAgent- Return Code:[0] response size-[213] time taken-[1015.05]ms.
2015-03-12 14:18:07 [4000]  OOBELib: Got error from server-[16].
2015-03-12 14:18:07 [4000]  OOBELib: ErrDesc from server: No LEID in common for the serial number and driver leid combination..
2015-03-12 14:18:07 [4000]  OOBELib: Validate Serial status-[528] took-[1024.34]ms.
2015-03-12 14:18:07 [4000]  OOBELib: OOBELib IAL VSN Common LEID not found
2015-03-12 14:18:07 [4000]  OOBELib: OOBELib IAL ValidateSerial call has failed : 528
2015-03-12 14:18:07 [4000]  OOBELib: Using Driver/ALL combination for offline/invalid SNs scenario
2015-03-12 14:18:07 [4000]  OOBELib: SN validated for AAMEE mode
2015-03-12 14:18:07 [4000]  OOBELib: OOBELib stat = 257
2015-03-12 14:18:08 [4000]  Adobe PRTK: Failed to validate the serial number
2015-03-12 14:18:08 [4000]  Adobe PRTK: Return code 14
2015-03-12 14:18:08 [4000]  Adobe PRTK: *** Adobe PRTK tool END ***

I have no firewall on the client active, no virus sanner, no Proxy ans any ports open to the internet. I have also tried on different machines in differnt networks. The results are the same.

From what i can see its either saying the serial number is invalid or it cant see the server? can someone in the know advise.

 

Who at Adobe can help me to encounter this licens Problem?

 

Regards Denis

Language Pack for Adobe Acrobat Professional 8.0.0

June 29, 2009, 11:28 pm

≫ Next: Disable Auto Update in Acrobat Professional 9 for OS X

≪ Previous: Acrobat APTEE to create a permanent offline activation

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Hello everyone

 

I installed Adobe Acrobat on a Terminal Server. During the installation i choosed the language "German". Now every user has Adobe Acrobat in German.

 

Now i would check is there a language pack for adobe acrobat 8.0.0 in english so the user can set their own language to use adobe acrobat.

 

Is that possible or is there another good possibilty?

 

Thanks a lot for your help

Disable Auto Update in Acrobat Professional 9 for OS X

August 17, 2010, 9:13 am

≫ Next: 11.0.0.379 PDF Plug-In For Browser?

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We have a series of installations in a lab/classroom environment where we would like to disable the autoupdate feature of Acrobat Professional 9. Currently when a new user logs in the autoupdater wil launch telling the user that there's a new update available. That's great and all except that a) most users are not admins and couldn't do the update any way, b) we use Sassafras Keyserver and updating the App with IT will cause the keyserver functionality to stop which would then make us fall out of compliance with licensing, c) IT likes to make sure that ALL users are on the same version which means that we need to control when and how updates are installed.

 

Is there any way to do this and then have the settings propagate to all users?

11.0.0.379 PDF Plug-In For Browser?

April 4, 2013, 10:41 am

≫ Next: Acrobat and Groupwise

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Win7 64 Enterprise clients with several running Adobe Reader X/XI (11.0.2) together with Acrobat X.

Reader / Acrobat MSI and MSTs are pushed out with Group Policy.

Default browser is usually Chrome for Business

 

3 users this week reported Adobe Reader was blocked because it is out of date in the Chrome browser when they open a PDF from the web.

I checked the plugins for Chrome and it says I needed to update Reader plug-in to 11.0.0.379. 

I clicked on Download Crititical Security Update but it just a install for Reader 11.0.2 which is already installed. 

 

For now I  made the Chrome the default PDF Reader.

 

Thanks

Rice

Acrobat and Groupwise

September 3, 2013, 10:03 am

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     I have a user who is able to submit a form using the mailto protocol with an Adobe Reader X plugin in IE9. Our users running Acrobat X or XI do not have this functionalty. Has anyone had any success using Acrobat with Groupwise as the default email client.